Regent Street Clinic Reviews 

1,279
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and medical team for their exceptional helpfulness, friendly attitudes, and extensive knowledge regarding travel vaccinations. Consumers note that appointments are exceptionally quick, efficient, and well-managed, ensuring that visits remain smooth and completely stress-free. Some reviewers were not happy with unexpected costs, mentioning significantly higher-than-expected consultation fees and aggressive upselling attempts during their visits. Visitors also pointed out troubling issues regarding hidden charges, a distinct lack of clear communication about pricing, and general concerns about professional service delivery. A few individuals additionally experienced frustrations with unexpected fees requested just to receive basic support or clarity regarding their treatments.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professional and welcoming demeanor.... See more

Service

People report positive experiences with service, highlighting fast appointments and friendly staff. Reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the friendly, professional... See more

Price

Reviewers mention ambiguous feedback about price, reflecting widely contrasting experiences regarding costs... See more

Location

Clients share ambiguous opinions on location, experiencing varying degrees of ease when finding the different... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend the Newcastle team enough. Had many vaccines over the years and normally wait weeks for inflexible appointments Newcastle have regular slots even the next day and was in and out w... See more

Rated 5 out of 5 stars

Thank you all at Regent street clinic of Lincoln, I have just had my annual medical with yourselves which I normally travel to Manchester for working off shore. You guys made me feel welcome and your... See more

Rated 5 out of 5 stars

I attended the Newcastle branch for my travel vaccinations. The staff were brilliant, very informative, and made me feel at ease about my travels. The appointment was quick, and exactly what I needed... See more

Rated 5 out of 5 stars

Brilliant quick service. From when we contacted the clinic we managed to get an appointment that day, we've now completed the full rabies course, there was no hard sell! Chloe informed us of th... See more


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Health and Beauty Shop
  5. Medical Clinic
  6. Travel Clinic

Written by the company

Same day private medical services across the UK in Nottingham, Sheffield, Leicester and Birmingham. 20 years of high quality medical care Need to see a Doctor today? Same Day Private GP services COVID testing and Fit To Fly certificates Travel vaccinations and malaria medication Discreet Sexual Health Testing Advanced Facial Aesthetics - Botox®, fillers, body contouring treatments Occupational Health Blood tests, prescriptions, x-rays, scans Referrals to specialists Counselling and Mental Health services Alcohol Rehabilitation Lifestyle Medicine and Wellbeing assessments using DNA nutrigenomics IV nutritional therapy "wellbeing drips". Regent Street Clinic - Your Wellbeing Is Our Business. Since 1998.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,279)

278 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Super helpful and sweet staff! I was able to get my vaccines for travelling very quickly and the whole experience was very informative.

16 February 2026
Unprompted review
Rated 4 out of 5 stars

Very professsional

Easy to book online at short notice, this was a smooth, straightforward experience. The Nurse was knowledgeable and professional.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Southampton Clinic

Southampton Clinic
I booked a last minute holiday and needed advise for travel vaccines. The staff were very friendly and informative. They scheduled in the vaccines I needed. They were always on time and fitted me in when I was early. Thank you, I will definitely use Regent Street Clinic again.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Friendly staff made you feel comfortable on arrival

I recently received my rabies vaccine here and had a really positive experience. The staff were very friendly, and both the receptionist and the nurse made me feel genuinely welcome from the moment I arrived. The waiting room was clean and comfortable, and the nurse’s room was just as nice. Overall, a smooth and reassuring visit — I’d definitely recommend this clinic.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

DISGUSTED! Big business, every single thing has HUGE cost!

I was visiting from Sydney and caught a nasty chest infection on flight to England. Became ill which rapidly progressed to nasty chest infection. Went to Norwich and attended Walk in NHS Centre who prescribed antibiotics. When I was nearing the end of them and still ill I returned but about 60 people waiting...5 hour wait. So, since I needed more medication, I booked online for private GP consult.
When I arrived apparently the tiny print said I was seeing a nurse not a GP. Saw her, basic obs. and throat swab taken. Script to follow via my 'phone. When I paid it was GBP320...AUD$650 half an hour visit!!!
To obtain the 6 word "Ms. C is not fit to travel" letter was additional at GBP150 (AUD$300) 25 pounds a word. My half hour seeing the nurse here was AUD$1000!!!!
Profiteering/printing money con for those who need medical help. This would have cost me $120 total Sydney. $1000 for 1/2hour...no wonder Britain's in trouble and allows scams like this to fleece people.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Really welcoming and friendly

(Southampton Clinic)
Really welcoming and friendly receptionist! She answered any questions I had with full details and made me feel at ease. The vaccination process was quick and efficient, everyone was lovely!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Newcastle Clinic

The Newcastle clinic were extremely accommodating and made my travel vaccine appointment so easy. I was able to book an appointment, have advice and receive treatment within the same morning. A very efficient service and lovely staff!

10 February 2026
Unprompted review

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