Regencyfragrances Reviews 

308
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers had a great experience with this company. Customers frequently mention that the delivery service is exceptionally fast and reliable, and the ordering process on the website is completely straightforward and easy to use. People are also very pleased with the affordable prices, noting that these wonderful products offer fantastic value for money. Some reviewers were not happy with the product longevity, pointing out that the fragrances fade extremely quickly and fail to last throughout the day. A few individuals also noted that certain scents do not smell like the original perfumes and feel very different from what was initially promised.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on quality and longevity.... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement. While many... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and neat packaging. People report... See more

Order

People report positive experiences with order, highlighting a clear website and fast delivery. Many consumers... See more

Price

Customers consistently note positive experiences with price, highlighting that the fragrances offer a great,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Was so exited to get these perfumes for my wedding day as the orginal ones were just so expensive but now I see why paying more for the real stuff makes the difference . I bought the dupe belle... See more

Rated 3 out of 5 stars

I am not writing about my dealings with this company, just about the product. I received Flower Bloom by Regency as a gift. It smells nice, I like the scent a lot. But the reason for my writing this r... See more

Rated 3 out of 5 stars

Wat I ordered did not arrive I ordered 2 bottles of 100ml ladies instead I receive I ladies & 6 men's free samples so so so disappointed.Del was quick but this problem took good out of it 1 was for a... See more

Rated 3 out of 5 stars

It was a good experience. The purchase was a present so the actual item is not known to me. The website was easy to use and the delivery went as Planned.



Company details

  1. #5 of 5 best companies in Flavours, Fragrances and Aroma Supplier
  2. #6 of 6 best companies in Cosmetics and Perfumes Supplier
  3. #9 of 9 best companies in Perfume Store

About Regencyfragrances

Written by the company

The new destination for designer inspired perfume. Our goal is to offer long lasting and high quality designer fragrances at affordable prices. We want these to be accessible to everyone without compromising on the high quality ingredients within each bottle.

Although we offer affordable prices, Regency Fragrances uses only high-quality materials and ingredients. Our perfumes feature captivating top notes, bold heart notes, and long-lasting base notes whilst ensuring all ingredients are cruelty and phthalate free. The quality rivals well-known high street brands, but without the designer price tag.

From our meticulously crafted fragrances to our attentive customer service, we’re dedicated to ensuring that every experience with us exceeds your expectations. Your feedback drives our continuous improvement, and we are always striving to perfect every detail.


Contact info

3.8

Great

TrustScore 4 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(308)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service great price great product

Fast service great price great product

30 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, We can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with more amazing scents in the future!

Rated 5 out of 5 stars

The best dupes I've owned

I honestly didn't expect much for the price but I was very pleasantly surprised. The packaging is lovely. The glass bottle is heavy and well made. The scent was exactly like the original perfume and lasts just as long. I could even smell it the next day. Delivery was quite quick with no issues. The price point is excellent value for the products I received. I purchased the "black pomegranate" and "lime & basil" and can honestly say that both are exactly what I hoped they would be. The best dupes I've owned.

28 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your lovely feedback — we’re thrilled to hear you’re enjoying the fragrance and that it lasted all day! Your kind words mean a lot to us. We hope you continue to love it, and we’re always here if you need any recommendations or have any questions.

Rated 5 out of 5 stars

Poppy

Love these long lasting and smell amazing

28 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, Thrilled to hear you love the fragrance. We hope to see you again soon!

Rated 5 out of 5 stars

Great perfumes …

Easy and straightforward to order great products and fast delivery

25 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, we hope to see you again soon!

Rated 2 out of 5 stars

Not impressed

Bought the dupe of blue de chanel and dupe of no.5 not impressed didn't like them and they did not last bought better on other websites won't be buying anymore.

30 June 2025
Unprompted review
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback - we really appreciate you taking the time to share your experience, and we’ll pass this on to our team.

We’re sorry to hear the fragrances didn’t meet your expectations. Scent can definitely vary from person to person depending on skin chemistry, and while many customers enjoy these alternatives, we understand they may not work for everyone.

We value your honesty and always welcome feedback to help us improve. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Rated 5 out of 5 stars

Gorgeous fragrance

Gorgeous fragrance, lasted all day !

24 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your lovely feedback - we’re thrilled to hear you’re enjoying the fragrance and that it lasted all day!

Your kind words mean a lot to us. We hope you continue to love it, and we’re always here if you need any recommendations or have any questions.

Rated 5 out of 5 stars

Gorgeous

Order arrived quickly and as usual the perfumes smelt gorgeous I’m loving Ruby Summer

16 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, Thrilled to hear you love the fragrance. We hope to see you again soon!

Rated 5 out of 5 stars

Great website

Great website, very good service and lovely perfumes, great deals too’

23 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the service, perfumes and deals ! It means a lot to us, and we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

Rated 5 out of 5 stars

Beautiful perfumes

Beautiful perfumes! Well worth the money! Will definitely be buying more!

13 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, Thrilled to hear you love the fragrance. We hope to see you again soon!

Rated 5 out of 5 stars

Love the dupe fragrances..

Love the dupe fragrances..
Last all day on my skin.
📦 Packaged really well.
Good price ...

13 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for sharing your experience! We’re thrilled to hear that you love the fragrances, packaging and price! We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

Rated 4 out of 5 stars

Fragrance smells lovely

Fragrance smells lovely. Nice bottle. Great price.

11 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, Thrilled to hear you love the fragrance and price. We hope to see you again soon!

Rated 5 out of 5 stars

Very happy customer!

Can't recommend this company enough. I received my order and only one bottle had been sent, it's fine, we all make mistakes. I called them and they resolved it so quickly and dispatched the second bottle. Very happy with the customer service and how it was dealt with. Perfumes smell amazing too - happy customer! Thank you guys :)

16 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for sharing your experience! We're so glad you're loving your new perfumes. We truly appreciate your support and patience. We look forward to providing you with even more amazing scents in the future!

Rated 4 out of 5 stars

I received a very badly packed perfume…

I received a very badly packed perfume with no ‘stuffing’ inside to protect. It was badly smashed and contents had soaked the box. I emailed inmediately and sent photos. I received a reply with hours and a new bottle with much better packing the following day. Impressed!

15 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your feedback! We sincerely apologize for the initial packaging issue and any inconvenience it caused. We're glad to hear that our team was able to respond quickly and provide a replacement bottle with improved packaging. Your satisfaction is our top priority, and we appreciate your understanding and support. Please don’t hesitate to reach out if you need anything else!

Rated 1 out of 5 stars

Fragrance smells nothing like the dupe…

Fragrance smells nothing like the dupe and when you have a query and you go back to customer service to complain they don't get back to you.

15 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Hi Tracy,
Thank you for leaving your feedback.
Could you tell us which fragrances you purchased so we may review this?
You can contact us at central@regencyfragrances.com.

Rated 5 out of 5 stars

Excellent quality

Excellent quality and lasts most of the day

6 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, We’re thrilled to hear that you like the fragrance. we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with more amazing scents in the future!

Rated 4 out of 5 stars

Nice just not as good

2nd purchase of the Ruby Summer and its not as strong or lasts as long as the first smaller bottle that I purchased. Although good price still.

4 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback! We’re sorry to hear the Ruby Summer didn’t last as long this time. We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Simply fabulous

Saw these perfumes advertised via an influencer on Instagram who said she recommended one in particular. I ordered two different ones and wow wow wow they are fabulous. I was already using similar dupes from another company but Regency knocks the others out of the park. Simply gorgeous.

4 June 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, We’re thrilled to hear that you like the fragrances. we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with more amazing scents in the future!

Rated 1 out of 5 stars

You have continued to try and deliver…

You have continued to try and deliver to my old address.☹️

27 May 2025
Regencyfragrances logo

Reply from Regencyfragrances

We’re very sorry for the inconvenience caused. Please contact us directly at central@regencyfragrances.com With your correct address, and we’ll make sure your order is delivered to the right place ASAP. Thank you for your patience!

Rated 5 out of 5 stars

Beautiful fragrances

Beautiful fragrances. I received one bottle where the lid was broken. This was immediately replaced - excellent customer service.

24 May 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, we hope to see you again soon!

Rated 5 out of 5 stars

Lovely perfume that lasts all day

Lovely perfume that lasts all day. Arrived very well packaged

23 May 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with your fragrance. It means a lot to us, and we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look