Regal Whisky Reviews 

518
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional selection of items available, noting that prices are extremely competitive and affordable compared to other market alternatives. Purchasing online is described as a very straightforward process, supported by rapid shipping schedules and robust, eco-friendly packaging that ensures all goods arrive safely. However, some people mentioned occasional issues, such as delivery problems experienced with specific couriers or minor product imperfections discovered upon arrival. Despite these infrequent setbacks, loyal consumers remain overwhelmingly satisfied with the overall service quality and express genuine enthusiasm to continue placing future orders.

What people talk about most

Product

Clients share positive opinions on product, highlighting the excellent selection of reasonably priced items,... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive very quickly, often... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and generous... See more

Order

Customers consistently note positive experiences with order processes, highlighting that making a purchase is... See more

Service

People report positive experiences with service, frequently highlighting efficient handling and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am avid whisky fan. I often purchase from Regal. They have a very good selection, competively priced AND definitely one of the more generous retailers for discount/ promotions too. Customer service... See more

Company replied

Rated 5 out of 5 stars

Competitive prices, good range and great communications. Regal Whisky were good enough to ring me as there was an issue with my order. They were very helpful and efficient - the case of whisky arrive... See more

Company replied

Rated 5 out of 5 stars

Really great customer service from Regal Whisky - was having a problem placing order online so gave them a ring and they were really helpful, also happy to oblige when I asked if I could add a persona... See more

Company replied

Rated 5 out of 5 stars

I have bought numerous bottles of whiskey for my husband (I personally don't drink it) there is always a very good description of each one which is always the reason why I choose each bottle as the hu... See more

Company replied


Company details

  1. Events & Entertainment

Written by the company

Regal Whisky is a company that sells whisky online. It offers a wide variety of whisky, including single malt whisky, grain whisky, and blended whisky. The company's website is easy to use and offers fast and carefully packed delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

518 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.9

All reviews

(518)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company. Fast and speedy delivery.

27 November 2024
Regal Whisky logo

Reply from Regal Whisky

Thank you so much Bruce, for your kind words! We're thrilled to hear you were happy with our service and the speedy delivery. Your satisfaction means the world to us, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Regal Whisky

Not the first time I have used Regal Whisky and not the only online whisky retailer I have used and in my experience they rank as one of the best. Excellent choice, prompt order dispatch, with regular updates on delivery and a Black Friday sale that gave real savings. Excellent service👍👍

27 November 2024
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Reply from Regal Whisky

Thank you so much, Louis, for your kind words and for being a loyal customer! We're thrilled to hear that you rank us as one of the best online whisky retailers. Providing an excellent selection, prompt service, and genuine savings are at the heart of what we strive to deliver. Your feedback truly means a lot to us, and we're so glad you enjoyed the Black Friday sale! We look forward to serving you again soon.

Rated 5 out of 5 stars

Order was delivered within few days of…

Order was delivered within few days of ordering.Vvery impressed with service

28 November 2024
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Reply from Regal Whisky

Thank you so much Mary, for your kind words! We're delighted to hear that you were impressed with our service and that your order arrived promptly. Your satisfaction means the world to us, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Easy to order

Easy to order , Great customer service,kept me informed every step of the way , delivery was fast

27 November 2024
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Reply from Regal Whisky

Thank you for your wonderful review! We're so glad to hear that you had a smooth experience with us. We strive to provide excellent service and timely delivery, and it's great to know that we kept you informed every step of the way. We appreciate your feedback and look forward to serving you again soon!

Rated 5 out of 5 stars

Very good experience using Regal…

Very good experience using Regal Whisky, great choice easy to order and first class delivery

27 November 2024
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Reply from Regal Whisky

Thank you so much, David, for your kind words! We're thrilled to hear that you had a great experience with Regal Whisky. It's wonderful to know that you found our selection impressive, the ordering process easy, and our delivery service first-class. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent experience

Good prices, speedy delivery and excellent customer service. I got through on the phone straight away and they were able to help with my order.

26 November 2024
Regal Whisky logo

Reply from Regal Whisky

Thank you so much for your kind review! We're thrilled to hear that you were pleased with our services. We always strive to provide quick and helpful support, and it's great to know that we met your expectations. We look forward to serving you again soon!

Rated 5 out of 5 stars

Service great lovely items very quick…

Service great lovely items very quick delivery will buy there again

26 November 2024
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Reply from Regal Whisky

Thank you so much Maria for your wonderful review! We're thrilled to hear that you're happy with our service and products. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent

Excellent products, good prices and very quick delivery - all with outstanding customer service.

25 November 2024
Regal Whisky logo

Reply from Regal Whisky

Thank you so much for your kind review! We're thrilled to hear that you are happy with our products, pricing, delivery speed, and customer service. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

The perfect gift for a perfect person

Quality product looks great and should be exactly perfect for the intended person I think it's brilliant.

24 November 2024
Regal Whisky logo

Reply from Regal Whisky

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Easy to order on website,great…

Easy to order on website,great selection,came well packaged,very happy.

30 October 2024
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Reply from Regal Whisky

This is what we strive for Simon, a happy customer! And thanks loads for sharing this. All the best!

Rated 5 out of 5 stars

Very easy transaction

Very easy transaction and a case of whisky delivered in 3 days - decent prices for whisky i couldn't find locally

31 October 2024
Regal Whisky logo

Reply from Regal Whisky

Excellent James! We are very happy to have provided you with a good service and a good price. Thank you for taking the time to review us.

Rated 5 out of 5 stars

Good prices

Good prices. Prompt delivery. Well packaged

1 November 2024
Regal Whisky logo

Reply from Regal Whisky

Thanks so much Sandra for taking the time to review us!!

Rated 5 out of 5 stars

Great sale prices

Hard to find drinks at great prices in their sale offerings.

29 October 2024
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Reply from Regal Whisky

Thanks so much, Andrew for taking the time to review us! We hope you enjoy your purchase.

Rated 5 out of 5 stars

Informed & packaged

The company responded straight away to my emails & kept me informed on the progress of my order. The package arrived as planned.
The packaging protecting my order was very substantial, so no damage occurred.

27 October 2024
Regal Whisky logo

Reply from Regal Whisky

Dean, thanks so much for this! We are delighted everything went smoothly and our customer service team were helpful. Enjoy!

Rated 5 out of 5 stars

Great service

The distribution warehouse was closed for a week when I placed my order but was dispatched as soon as it reopened.
Two bottles of well packed whisky arrived by courier the next day.
Very happy and will order again

27 October 2024
Regal Whisky logo

Reply from Regal Whisky

Thank you so much, Pete, for taking the time to share your experience. We are so glad you were happy with our service, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Amazing company

Amazing service, cheapest I could find, fast delivery, packaged really well, will be using again. Thank you

26 September 2024
Regal Whisky logo

Reply from Regal Whisky

Thank you, Andrew, for sharing your experience with us, and we look forward to serving you again in the future!

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