Such amazing customer service
Such amazing customer service. We would definitely work with you again! Thank you for your help!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Refurbished Phone Exchange is a trusted name in the telecom and networking industry. Our team of professionals have been in the business for decades. Every product we sell, whether it be an IP phone or PoE switch, is fully tested and backed up by our one year warranty. We also offer free UPS ground shipping on every item, although expedited/overnight shipping is available for an additional charge. We carry over fifty of the top brands including Adtran, Allworx, Cisco, Dell, HP, ShoreTel and so many more! We take great pride in what we do, and encourage our customers to call if you have any questions or concerns. Thank you from the RPE team!
220 Paramount Dr., Suite 1, 02767, Raynham, United States
Such amazing customer service. We would definitely work with you again! Thank you for your help!
We ordered office phones from this company and were very impressed with both the product and the service. There was a small hiccup with shipping, but their customer service team was fantastic—responsive, helpful, and quick to resolve the issue. They handled everything smoothly and professionally. We're very happy with our experience and will absolutely work with them again in the future!
Above and Beyond, I bought the phone on Amazon. When it came it didn't have a power adapter, and it clearly stated it didn't. However when I called the company they said they would send it out and covered my stupide! Just and out standing company
They found my Ebay listing, showed interest, asked a question. I then answered. Three days later they completed the sale. Afterward they claimed "not as described". Wasted my time and my money. Ebay isn't helpful either. Thieves.
I bought a CS50 headset about 30 years ago and it finally bit the dust. Found a refurbished one at refurbphoneexchange but it didn't work. Called them they were very courteous and within a few minutes we got it working! Hope it last another 30 years! It looks like new and works like like it looks. Very happy!
Hello,
This company is great. We have an Allworx system and as Allworx does not work with end customers, some things are hard to find online without engaging with a local distributor. Unfortunately our local company was recently purchased by a national firm. Refurb Phone Exchange (also known as dot com computers) had exactly what we needed and promptly worked with Allworx Support to make it happen for us. We definitely recommend them.
Excellent customer service. Rick was professional and excelled at his job. Highly recommend.
I needed a Samsung power supply quickly to get a hotel's phone system working. It was packed well, looked as good as new and performed perfectly.
My customer was back online within a day and I look like a hero to them.
Thank you.
Product came and worked perfect. The customer service was wonderful and a rare quality in todays market. Thank you
Before I ordered an IP670 from these people I asked exactly one question: "Do these come with factory installed device certifications?" The instant response from the owner was "Yes they do, all factory reset with the device certs." I ordered the phone. It arrived several days later. Not only was the phone not factory reset, i.e., it still had the previous user's provisioning server data on it, but, of course, the device certification was "invalid." The thing is a brick.
We were looking for a replacement for a couple of outdated Samsung digital phones. Refurbished Phone Exchange had exactly what we needed and at a very reasonable price. Shipping was fast and the communication was great, with real time updates.
Very happy with our whole experience.
We a really glad we did bussines with you Guys you have a great team and an amzing fast response for customers
thumbs up!!!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.