Scam company preying on other scam victims
Possibly the worst company I've dealt with ever. A complete scam.
I used them to get a refund from a scam crypto investment company and then they scammed me as well.
Initially they respond very quickly, often within minutes. After they've suckered you in to paying 15% of the amount to be recovered they promise to recover it within a week.
When they finally claim to have it you can't withdraw it. Initially to are directed to a website with a dodgy name that asks to you enter the 12-word secret phrase from your Metamask wallet!! That changed later and now it just says your claim has been received, but you still don't get any money back.
Now they won't answer any emails and seem to have disappeared. No replies to any emails for over a week.
They even claim to have an 'Excellent' score on Trustpilot. As far as I know this is the first review!.