While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the speed and ease of the refund process, often receiving their money instantly. People find the option to have funds returned directly to their bank account without issues to be very convenient. However, some people were dissatisfied with the user experience, finding certain aspects confusing or complicated, especially regarding return processes and payment options. Several customers mentioned unexpected charges, which they felt were not clearly communicated or easily avoidable. There were also concerns about the return policy, with some customers noting discrepancies regarding return label fees compared to stated policies, and issues with refunds not being processed or received within expected timeframes.

What people talk about most

Refund

Reviewers mention ambiguous feedback about refunds. Many customers appreciate the quick and easy refund... See more

Return policy

Users describe negative interactions with the return policy. Many consumers report that while returns are... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some consumers found the process very easy and... See more

Payment

Customers consistently express dissatisfaction with payment processes. Reviewers report issues such as money... See more

Based on these reviews

Rated 2 out of 5 stars

I found it very confusing. It refused to take my license and number twice even though both times I had entered it correctly. Had to go and use my Medicare card. Eventually I thought it was all a bit c... See more

Rated 4 out of 5 stars

Hi Seafolly Team, Thank you for the quick and smooth refund process. Just brief feedback on the product: the underwire is not a full cup shape and only sits underneath the bust, so it doesn’t provi... See more

Rated 1 out of 5 stars

Accidentally clicked carbon offset button and no way to go back so I had to pay it once I pressed it. I was in a hurry, distracted by children and didn’t see then inconspicuous/ minuscule button in th... See more

Rated 1 out of 5 stars

While it states that it is free to return there’s no mention of insurance cost, it is automatic deduct without my authorisation. If I would know there is any charge on return, I would drop it in th... See more


Company details

  1. Alternative Financial Service

Written by the company

Receive your refund in real-time as you decide to make a return. Refundid lets you shop online with confidence, guaranteeing an instant and effortless returns process. With Refundid, your refund is in your pocket before you've even sent back your order! Never worry about your refund again when Refundid is an option.


Contact info

2.8

Average

TrustScore 3 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy & convenient

Super easy to organise the refund, kept the original packaging so it cost me nothing & I received my money in the account straight away!

24 February 2023
Unprompted review
Rated 5 out of 5 stars

Really is instant

Purchased from Black Milk but always test sizing, using Refundid was really quick and easy and I was surprised that my refund really did land in my account instantly. Pretty impressed.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Refundid is the best

Refundid is the best, can’t wait for more shops to start rolling out this service. You literally apply for your return and get your refund straight away! They also make the process easier by providing you with a postage label. I shopped with dissh. Sasha Wardrop.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Super easy

Super easy, clear and safe. I felt assured in using the process for the first time and will definitely use it again!

11 February 2023
Unprompted review
Rated 5 out of 5 stars

Easiest refund!

I used Refundid for the first time when shopping with Dissh and it was so easy and quick to use! More places should use this!

15 February 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look