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RefNow Reviews 3,139

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TrustScore 4.5 out of 5

4.6

Recruitment Service
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Review summary

Created with AI, based on recent reviews

Considering 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the website easy to navigate and the service straightforward. Many appreciate the quick and efficient booking process, noting the clear and concise questions and the helpful prompts that guide them through. The staff is also frequently highlighted for their friendliness and guidance. However, some customers also noted a few issues, such as the inability to edit entries after submission or the lack of a "not applicable" option for certain questions. A few people mentioned that the review process at the end seemed mandatory, and some found the request for personal information concerning regarding privacy and data handling.

What people talk about most

User experience

People report positive experiences with user experience. Many reviewers found the process easy to use, simple... See more

Website

Reviewers mention positive feedback about the website, highlighting its simple interface, ease of navigation,... See more

Service

Customers had positive experiences with service, describing it as fast, effective, and efficient. Many... See more

Staff

Consumers find staff to be positive. Many reviewers praise the professionalism and prompt responses from the... See more

Booking process

Clients share positive opinions on the booking process, with many describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The question are very straight forward and is no complicated to fill all the boxes. There's an option to add more references in case you want or need. I would definitely recommend it.

Rated 5 out of 5 stars

It was easy to follow and very quick process . It was not a daunting process and l kept receiving prompts to say that l had an outstanding task which was really helpful .

Rated 5 out of 5 stars

The reference questions were clear and concise, not too wordy or taxing. A delight to be able to complete this reference speedily with room to add a personal reflection.

Rated 5 out of 5 stars

Nice and easy to use. I sometimes have difficulty using online platforms to sort out applications etc but I had no issues with this one

Company details

  1. Recruitment Service
  2. Software Company

Written by the company

RefNow allows companies to make smarter, more informed recruitment decisions by using online employment reference reports. We are setting the standard for Employment References across the world.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

50/50

+ fast and effective
- The wording is not clear. Asking "how long you know the referee" is not the same as how long you have worked with them; it's confusing and creates additional "employment gaps" that have not happened.

30 April 2026
Unprompted review

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