Rocket mortgage screwed the whole process up. I was told 30 days, it’s now been almost 60. I gave them all my information and then closing time comes and they blame me for their screw up. Their initia... See more
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See what reviewers are saying
I got referenced to rocket mortgage, who did credit check and inspite of having excellent credit but did not provide any documented Loan offer that i can go through before to go through under writi... See more
A quick 2 minutes of our time to answer some basic information gave us a pretty accurate look at what our new mortgage would look like. Easy, helpful and peace of mind. So happy we were able to comple... See more
Only one lender contacted me and incessantly called and emailed. We had asked a few questions for clarification and the response was we will get back to you. While they did call back, they did not hav... See more
Company details
Written by the company
TAILORED MORTGAGE ESTIMATES FROM LENDERS, POWERED-BY TECHNOLOGY. We are dedicated to helping the average homeowner who is looking to refinance. They should feel confident they are getting the best deal and making the most informed decision based on their financial situation. Our mission is to supply the tools, information and matching technology to empower homeowners to make the right decision for themselves.
Contact info
United States
- refily.com
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They haven't responded to messages for…
They haven't responded to messages for weeks. We contacted this company in May, and it's now September! We still haven't received our funds.
It was actually quite good
It was actually quite good. Very stress free. All persons I dealt with were courteous and professional
Thank you
they helped men a lot to do at home.
Great experience
I thought it was going to be hard to…
I thought it was going to be hard to figure out all the remote options but I find out it was really easy and didn't take long to get everything done.
Thank you.
My refi was completed quickly and I had…
My refi was completed quickly and I had all the information upfront with no surprises.
Thank you
Impressed with fast response of…
Impressed with fast response of reputable mortgage providers! Thank you
Made whole process easy with options
Great.
The process was very easy and informative. It was a pleasure to work with the Refily staff.
My review on this process with Rocket…
My review on this process with Rocket Mortgage Team has been very professional and caring. Something hard to find these days. I’m very grateful for them directing me on this process which can be complicated. I’m very grateful for their assistance all the way… THANK YOU!
A quick 2 minutes of our time to answer…
A quick 2 minutes of our time to answer some basic information gave us a pretty accurate look at what our new mortgage would look like. Easy, helpful and peace of mind. So happy we were able to complete this refinance.
Everything about refinancing was made…
Everything about refinancing was made very easy and understandable.
Good experience
To whom it may concern I had a refinance with rocket mortgage everything was well done in good time..the helpful staff was incredibly helpful and I will recommend these guys to anyone.....
Awesome
So, I went to Refily based on a commercial on Instagram. I wanted to see if it was legit. As it stands, it was and they led in the direction I needed to get the one on one help I needed to refinance.
Great service..
The experience was good.
Great 👍🏻 and Fast ❤️ Refinance...TY for the hospitality
From the beginning of the process til the end maybe less than a month...it went seamlessly. 🚀 Rocket Mortgage was great for my refinance.
Easy and seamless process
Easy process to apply and to qualify. I like the up-to-date status from text and email. The entire process was seamless. Would do it again.
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