RefiJet Reviews 1,104

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 526 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making the entire process pleasant. People consistently praise the excellent service, noting its speed, reliability, and efficiency. The customer service is often described as outstanding, with many appreciating the clear communication and personalized approach. Reviewers also find the user experience to be smooth, stress-free, and powered by smart, user-friendly technology, and many are pleased with the favorable pricing and terms they received. However, some customers were dissatisfied with the customer service, mentioning unreturned calls and a lack of follow-up after signing contracts. A few other people also felt that the initial loan rates and terms presented were not fully aligned with the final offers, and some encountered agents who were perceived as unprofessional and rude, pushing deals without providing full details.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the exceptional service,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting professionalism, responsiveness,... See more

User experience

Users describe positive interactions with user experience. Many customers report an excellent, smooth, and... See more

Price

Consumers find price to be positive, with many reporting significant savings and better interest rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company made their schedule around yours in order to coordinate and communicate a plan that fits your needs alongside offering multiple plans going forward. They're quick, reliable, and friendly... See more

Rated 5 out of 5 stars

William Remero went above and beyond to get our loan where it worked for us. To phone calls, text and quick responses. Kyrie did our initial phone call collecting information and getting pushed over t... See more

Rated 5 out of 5 stars

Zach and Clyde were determined to get us a cost savings rate - they walked us thru the entirely digital process, had great communication, and took action when we couldn't. fantastic support team who w... See more


Company details

  1. Car Finance and Loan Company

Written by the company

RefiJet is an auto-refinance company that specializes in offering personalized help & support to find consumers the best auto refinance loan for which they qualify. RefiJet partners with a national network of leading financial institutions & delivers quick quotes at competitive rates.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sebastian and a Mary were great

Sebastian and a Mary were great, answered my all my questions very promptly, even when I misunderstood part of the process, both were great. I would definitely recommend Refi Jet .

25 February 2026
Unprompted review
Rated 5 out of 5 stars

FAST AND EASY

WILLIAM MAGE OUR EXPIERNCE TO GET MONEY BACK AND SAVE MONEY MONT TO MONTHE FAST AND EASY

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, Jake was outstanding and knew what he was doing. Helped me along and kept me updated through the entire process.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with RefiJet

I had a great experience with RefiJet! Clyde and Jason helped me so much with switching lenders for my car financing. They made the whole process smooth, stress-free, and super easy to understand. They were always available to answer my questions and made sure everything moved quickly. I truly appreciate their help and professionalism. I highly recommend them if you’re looking to refinance your vehicle!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish the process was…

From start to finish the process was excellent. Communication with Adam & Clyde was great! They both kept me informed on the entire process and great customer service! I’m in customer service as well and I love it when I’m treated with respect and I certainly felt that way!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Thomas from RefiJet was wonderful to…

Thomas from RefiJet was wonderful to work with. He was very professional and patient with my process. Very nice and actually listened to my concerns and I was approved great deal lower my carnote and APR.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

My experience was amazing my agents…

My experience was amazing my agents Vinny and Clyde were easy to work with and the communication was great they worked with me and got me the best quote and some added perks, they answered all of my questions that I had and made this process very easy thank you again Vinny and Clyde.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

A determined support team

Zach and Clyde were determined to get us a cost savings rate - they walked us thru the entirely digital process, had great communication, and took action when we couldn't. fantastic support team who wanted to make sure our financial goals were met. thanks guys!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Refijet

Hadley Rowen was patient and comprehensive in his explanations of options for me. Over a few days, I discovered an option that helped reduce my payments and was just about stress-free!

13 February 2026
Unprompted review

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