I've used REELIGHT RL770 on my three bikes for 10+ years without a single issue. Recently, I lost a generator cover and reached out to their support. Despite being 2,600 km away, they solved my proble... See more
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See what reviewers are saying
Even after years after a purchase reelight offered replacements parts at a fair price and even better also some more needed parts free at extra costs (besides shipping). I am very happy with their c... See more
Even though I bought my CIO+ lights while on vacation in Denmark, the receipt of course long thrown away, only being able to prove the purchase through direct debit, Reelight promptly offered to... See more
Company replied
My order got lost in the realm of one of the usual carriers. Reel lights tried to find the lost parcel for one day, but sent replacement directly the other day when unsuccessful. Arrived within a d... See more
Company details
Written by the company
Reelight is a Danish manufacturer of bike lights. Our patented, battery-free bike lights generate their own eco-friendly power by means of magnets mounted in the spokes and a small generator integrated in the lights. Reelights are always on, making cyclists visible day and night in all kinds of weather. In less than 10 years Reelight has gained dominant market shares in Denmark and our bike lights are further exported to most European countries, USA and Australia.
Contact info
Hasselager Centervej 11, st, 8260, Viby J, Denmark
- +45 86 74 24 90
- info@reelight.com
- reelight.com
4.8
Excellent
65 reviews
No history of asking for reviews
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Customer service?
I bought their lights for two bikes. In all four lights of which one did not work. I mailed Reelight at once but after twelve days and two e-mails, still no response?!
Reel bad.
Edit 20191022
After further delay reelight finally replied and sent me new lights. These has since worked without a glitch for seven years and are really care free.
18 September 2013
Unprompted review
Reply from Reelight
Hi Oskar. Thank you for sharing an update on your experience with your lights and our customer service. We acknowledge that things could have been handled a bit smoother back then but are happy to hear that the replacement lights have lasted you for many years. We have since 2013 implemented a response time within 24 hours (in the weekdays) for all costumers who write to us at info@reelight.com.
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