We really enjoy working with Reef Telecom. They’re quick to respond and always do their best to resolve any product issues that come up. It’s always a pleasure working with them, and we truly apprecia... See more
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See what reviewers are saying
Shipping was quick, and the product works flawlessly with our Grandstream phones. It's precisely what we were after. Plus, customer service was extremely responsive when I needed help with the install... See more
Even though they didn't have the older model phone I was looking for, they did research and find an alternative that worked very well.
After I ordered the incorrect SAVI 8240 headsets, Johanna was quick to respond with the quickest way to get the correct SAVI 8245 headsets to my office. Delivery time was faster than expected for bot... See more
Company details
Written by the company
Our mission is to provide the highest quality refurbished equipment and promote environmentally-conscious equipment usage throughout its lifecycle.
Contact info
3389 Sheridan St., Suite #525, 33021, Hollywood, United States
- 888-217-3331
- sales@reeftel.com
- reeftel.com
4.7
Excellent
927 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick response to device inquiry
Quick response to device inquiry, fast quote, faster shipping! Wonderful experience.
10 April 2025
Easy to order and use.
1 April 2025
Received the items very quickly
The company made sure we had the correct and most up to date phones to work with our system.
1 April 2025
Great service and products!
1 April 2025
Have been doing business with Damon for…
Have been doing business with Damon for years and always honest and ontime.
25 March 2025
Great communication and products!!
24 March 2025
Always a positive experience!
Been dealing with Reef for renewed/refurbished network equipment (Cisco specifically) for several years. Always a pleasure dealing with Damon @ Reef!
17 March 2025
Fail to honor next day delivery service…
Fail to honor next day delivery service - as paid.
8 March 2025
Never Received my order
UPDATE: I received it on march 13th. It was exactly what I needed to replace the old connector I had to throw away! So it works just expect a delay in shipping I guess.
Tracking said it would be here either march 6th or 7th haven’t received any update on it being delayed never received my package either and then I get this thing asking for a review on it. Can’t really review something that never showed up.
9 March 2025
not the same item
The picture of the phone I ordered didn't match what I received. They also showed a cord in the picture which I also didn't get.
13 February 2025
Reef and Damon
Reef and Damon in particular are very proactive and very friendly and courteous in any issues that may arise and go above and beyond in ensuri8ng that the customer is satisfied and teh product works in your specific situation...
3 February 2025
I do not like survies
26 December 2024
Friendly and super fast Service
Friendly and super fast Service. I was able to order the equipment I needed easily in the website, and I was then able to pick it up minutes later. Super impressed!
2 January 2025
Easy to find what I need online
Easy to find what I need online, ordered and shipped quickly to me at work.
27 December 2024
Excellent as always
13 December 2024
I was extremely excited to receive my…
I was extremely excited to receive my new work phone. The phone says it was tested back in September. I’ve tried every outlet and phone cord in my office. The phone doesn’t work. :( the customer’s service person was very sincere with handling the issue and having a new phone sent out. I am reasonably satisfied.
12 December 2024
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