Ordered two pair of shoes, received one
JL378Y Ordered two pair of shoes, received only one. Reebok claims they made no mistake. No money back and no shoes. Impossible.
17 September 2023
Unprompted review
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I'm gonna give it one star as I've been…
I'm gonna give it one star as I've been disappointed by both their product and their services.
I ordered a pretty expensive bag pack from reebok.de, after 9 months the zippers started to break and I could no longer close the bag. I contacted their customer support (via WhatsApp) and they offered me a refund. I sent back the item on the 20th of December and since that day I am still waiting for the refund (they have correctly received the package because I can see it on the DHL website). They stopped replying to my WhatsApp messages.
Additionally, I ordered Nano shoes, the first pair I got, the sole started to peel off after 2 weeks. They exchanged it, and now after 2 months, the sole starts peeling off again. I'm tired of the back and forth with them (when they reply)... I've been using Reebok for all my CrossFit clothes and shoes for 4 years and spent a decent amount of money but I'm officially done now.
6 March 2022
Unprompted review
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