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Reebelo Reviews 88,143

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 26,904 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being in excellent, often like-new condition, with many noting that devices exceeded their expectations in terms of quality and specifications. People are consistently satisfied with the competitive pricing, finding great value compared to new items, and appreciate the seamless ordering process. The delivery service is also highly regarded, with many consumers highlighting its speed and efficiency. However, some customers were dissatisfied with the condition of certain products upon arrival, mentioning issues like scratches, discoloration, or defects, even when paying for "excellent" condition. A few other people also felt that the delivery took longer than expected or experienced delays with shipping partners.

What people talk about most

Product

Reviewers mention positive feedback about product quality and condition. Many customers are thrilled with... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping times... See more

Quality

People report positive experiences with quality. Many customers are delighted with the condition of their... See more

Price

Customers consistently note positive experiences with price, often highlighting the affordability and value... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a 16" M1 Max as a "Premium, Elevated Battery" listing. Ran a full diagnostic on arrival: 2 battery cycles, 100% capacity, 3 power-on hours, SMART clean, zero throttling under 15-minute sustaine... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed the ease and selection available; there were zero to no glitches and everything came smoothly. Although the package did not come in its original packaging (as expected), it came with... See more

Company replied

Rated 5 out of 5 stars

When they advertise the phone is prime by all means don’t hesitate buy it. Overwhelmed how untouched and brand new my zfold7 is the only way you would know it's second hand is the box wa... See more

Company replied

Rated 5 out of 5 stars

Delivered as scheduled, received in perfect condition, better price than elsewhere. Works perfectly for ordinary users. The charger came with a long cable and the processor is 1.8 GHz instead of 1.6 a... See more

Company replied


Company details

  1. Internet Shop
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Online Marketplace

About Reebelo

Written by the company

Reebelo is a trusted, global marketplace for refurbished goods that connects you to a network of 100+ vetted sellers who renew & certify sustainable products. We guarantee 100% functional, original products that undergo 70+ quality checkpoints and are covered by up to 12 months of comprehensive warranty. For added peace of mind, we offer free returns within 30 days of your purchase.

At Reebelo, you’ll always find great deals at the best prices. We’re committed to making high-quality smartphones, laptops, tablets, smartwatches, home and kitchen appliances, and more accessible & affordable for all. Explore our selection of bestselling products from brands like Apple, Samsung, Google, Motorola, Microsoft, Lenovo, Nintendo, Dyson, and more to find unbeatable savings.

It is our mission to reduce unnecessary waste by making certified refurbished & preloved products the #1 choice. We rigorously vet every seller, their refurbishing expertise, commitment to sustainability, and their ability to fulfill orders timely. So you can select from the very best while making the smarter, more environmentally friendly choice.

Join over 500,000 smart shoppers who are upgrading to the latest tech devices and lifestyle products while reducing e-waste and enjoying fast free shipping & incredible savings of up to 70% off at Reebelo.

Why Choose Reebelo?

Written by the company

Quality excellence
Certified by Reebelo. Committed to selling thoroughly vetted & refurbished products. 100% original and expertly tested at 70+ quality checkpoints.
Sustainability for every lifestyle
Making sustainable shopping easy, rewarding, and enjoyable with deep discounts & daily deals from 100+ global sellers.
Planet & pocket friendly
Tackling climate change with mindful consumption & pocket-friendly prices.

Shop with Peace of Mind

Up to 12-month Warranty & Free Shipping

Up to 12-month Warranty & Free Shipping
Buy with confidence and enjoy your purchase to the fullest with up to 12-month warranty plans and fast, free shipping on all products.

Contact info

Promotion box for Reebelo

Refurbished Tech - Up to 70% Off Retail

Join over 500,000 smart shoppers worldwide

4.7

Excellent

TrustScore 4.5 out of 5

88K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Terrible customer support

Terrible customer support, terrible vendors. I bought 2 devices until today, but both of them I faced lots of problems. One of them hasn’t delivered and they canceled the deal after 7 days I purchased the product and I need to wait my money for take back 5 days! Other product was not seems identified. Absolutely scam! Avoid them

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great price

Great price. Quick delivery. Easy website to navigate. Phone was as described. Great experience as a first timer purchasing a refurbished item.

14 May 2026
Rated 5 out of 5 stars

Ordered a phone and screen protector

Ordered a phone and screen protector, phone was all good, but protector was cracked. After some emails with staff, it was agreed they would send a replacement, so at this stage all has been good.

21 May 2026
Rated 4 out of 5 stars

Review

Didn’t get a confirmation message. But order was quick and easy. Afterpay was offered . Quality product

21 May 2026
Rated 5 out of 5 stars

Good refurbished phones

Phone has come in good condition both times I have purchased one. Reebelo successfully repaired one of them years after purchase as well. No complaints.

21 May 2026
Rated 1 out of 5 stars

Delivery estimates are wrong

Place an order on the 14th.
Website indicated I would get the phone no later than the 18th.
It's now the 21st and it still has not been dispatched. FAQ says it can take up to 7 days to get dispatched.
This means the information about me getting the phone on the 18th is an outright lie.
This is annoying.
I can accept longer delivery times if I am told the truth from the beginning.
Lying to me about it is not okay.
Even some communication would have ideal, delays happen, pipeline isn't perfect, but to date there has been nothing.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Ordered an iPhone 13 in excellent…

Ordered an iPhone 13 in excellent condition and was not aware that the battery life was at 80% until I got the invoice and then when I got the phone the battery health was actually at 79%. I want to return the phone but there is no way to get in contact with them. I am unable to log onto my account as it says I’m in the system but I cannot get sent any sort of password reset or codes… Nothing is showing up. It doesn’t look like there’s any other way to contact the company. Not happy at all it was a mistake buying directly through this company.

13 May 2026
Unprompted review
Reebelo logo

Reply from Reebelo

Hi Alicia,

Thank you for your feedback, and we’re very sorry to hear about your experience and the frustration caused by the login and communication issues. We understand how concerning this must be, especially when trying to resolve a device issue urgently.

We have reached out to you separately via email to assist you with the return process and next steps. Please kindly check your inbox, including your spam or junk folder, and respond with the requested information so we can proceed with your case as quickly as possible.

Please be assured that we will continue to support you until everything is fully resolved.

Thank you again for bringing this to our attention. We appreciate your patience while we work to assist you.

Your Reebelo Team

Rated 4 out of 5 stars

Fast delivery

Fast delivery, came with case and screen protecter, however the charging cable was on its own with no plug. Not a big problem though.

21 May 2026
Reebelo logo

Reply from Reebelo

Hi Jacob,

Thank you for your feedback. We’re glad to hear you were happy with the fast delivery and overall experience. Our devices are supplied with a charging cable only as part of our commitment to sustainability, helping to reduce electronic waste.

Thank you again for choosing Reebelo and for taking the time to share your experience.

Your Reebelo Team

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