Bought a 16" M1 Max as a "Premium, Elevated Battery" listing. Ran a full diagnostic on arrival: 2 battery cycles, 100% capacity, 3 power-on hours, SMART clean, zero throttling under 15-minute sustaine... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

Up to 12-month Warranty & Free Shipping

United States

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible customer support, terrible vendors. I bought 2 devices until today, but both of them I faced lots of problems. One of them hasn’t delivered and they canceled the deal after 7 days I purchased the product and I need to wait my money for take back 5 days! Other product was not seems identified. Absolutely scam! Avoid them
Great price. Quick delivery. Easy website to navigate. Phone was as described. Great experience as a first timer purchasing a refurbished item.
Ordered a phone and screen protector, phone was all good, but protector was cracked. After some emails with staff, it was agreed they would send a replacement, so at this stage all has been good.
Didn’t get a confirmation message. But order was quick and easy. Afterpay was offered . Quality product
easy ordering process, received package as promiused, very happy with my new iPad. Definitely recommend Reebelo.
Phone has come in good condition both times I have purchased one. Reebelo successfully repaired one of them years after purchase as well. No complaints.
Phone was in good condition as described. Will buy again.
Purchase was seemless
Place an order on the 14th.
Website indicated I would get the phone no later than the 18th.
It's now the 21st and it still has not been dispatched. FAQ says it can take up to 7 days to get dispatched.
This means the information about me getting the phone on the 18th is an outright lie.
This is annoying.
I can accept longer delivery times if I am told the truth from the beginning.
Lying to me about it is not okay.
Even some communication would have ideal, delays happen, pipeline isn't perfect, but to date there has been nothing.
So impressed with how quickly the phone arrived! It's in great shape and the battery life is awesome—holds a charge for a long time. Highly recommend!

Reply from Reebelo
Ordered an iPhone 13 in excellent condition and was not aware that the battery life was at 80% until I got the invoice and then when I got the phone the battery health was actually at 79%. I want to return the phone but there is no way to get in contact with them. I am unable to log onto my account as it says I’m in the system but I cannot get sent any sort of password reset or codes… Nothing is showing up. It doesn’t look like there’s any other way to contact the company. Not happy at all it was a mistake buying directly through this company.

Reply from Reebelo
Fast delivery, came with case and screen protecter, however the charging cable was on its own with no plug. Not a big problem though.

Reply from Reebelo
I purchased 2 Samsung Galaxy phones that both worked GREAT! I don't see any scratches or any problems with either. They looked good as new!

Reply from Reebelo
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.