Red Potato Reviews 

153
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bad credit due to bad previous experiences Inc insolvency or bankruptcy etc? I have been looking for months for a company that will trust me and lend to me. Red potato gave me this golden opportunity... See more

Company replied

Rated 5 out of 5 stars

This company is an excellent choice for anyone, whos struggling to get car finance for whatever reason. I'm in a DMP at the moment, but after few calls and details, they were able to find a lender,... See more

Company replied

Rated 5 out of 5 stars

In desperate need of a replacement car, I contacted Red Potato about finance only... Once the required paperwork had been completed, the funds were offered the same day (in principle). I then knew... See more

Company replied

Rated 5 out of 5 stars

Had been denied finance due to bad credit as had been bankrupt in recent years. Now in full time employment well able to make repayments, so thought I would apply anyway as my car was on its last legs... See more

Company replied

Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Red Potato is a finance broker with a focus on helping customers find a good quality car with affordable and suitable finance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

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Rated 5 out of 5 stars

1st class service from start to finish

Staff very friendly and helpful, the whole process was done quickly and efficiently at no hassle to myself, I was approved the same day of applying with a poor credit rating. I had my new car within 10 days of applying. I would definetly recommend to a friend and I would certainly use them again in the future.

24 June 2016
Unprompted review
Red Potato logo

Reply from Red Potato

Thank you for taking the time to post, Lyndsey, we really appreciate your feedback and are delighted that Red Potato could help.

Rated 5 out of 5 stars

GREAT COMPANY

Had problems with being accepted for credit in the past however Redpotatoe were able to help and were great , ex specially Sarah Caves and Lucy Winter, their customer service was great , kept you informed and helped you as much as they could. Will definitely be recommending them to family and friends. Thank you Lucy and Sarah

19 May 2016
Unprompted review
Rated 5 out of 5 stars

Trustworthy company with excellent staff and service

Phoned Red Potato for advice and within 1 week we had a new car sitting in our drive! This is 2nd time we've used Red Potato in last few years. This time we went for the finance only option as we felt it was easier to go to one of our local dealers as opposed to picking one online due to our location. Service was faultless for both cars, very helpful and friendly staff who offer a very quick and efficient service! Would definitely recommend them!!

5 May 2016
Unprompted review
Red Potato logo

Reply from Red Potato

Thank you, Laura, we are delighted to hear you had such great service from Red Potato.

Rated 3 out of 5 stars

Expensive but would recommend

Red Potato are aimed at a market where they know they are in control. I cannot fault the staff, they are pleasant and helpful, however, please be aware of the costs and read everything before comitting to an agreement. I was ready to sign and complete my credit agreement but decided against it at the last minute when it was pointed out to me that the car I was interested in was £600 cheaper on the dealer's website. I questioned the agent in charge of my case and was told that as Red Potato do not charge a fee the cars are £600 more expensive on their website, this also applies to cars chosen from a forecourt, £600 is added on to the price. I could live with high APR or a £600 fee, but I felt being asked to pay both was a bit excessive. I have myself to blame for the financial situation I was in and the fact that I find it difficult to get credit, I understand that companies need to ensure they get their money back from high risk clients, however, I felt that they could have been more up front with the £600 fee and a lot of people will be stung with it. They are a good choice for those in a tricky financial situation, but my personal experience is that they weren't right for me and I would rather not use them.

22 April 2016
Unprompted review
Red Potato logo

Reply from Red Potato

Thank you for your feedback, Stephen.

The positive comments regarding our team and customer service are always reassuring to hear. We would like to confirm that we don’t charge any fees in relation to the service we provide.

As you have pointed out, we do make a margin on each vehicle supplied through our partnered dealers but this is required to cover the costs of providing the great service you have so kindly mentioned – if we could give it away for free, we would! The margin we make varies and is often subsidised by the supplying dealer enabling us to discount the customer’s contribution in many cases. It also allows us to offer benefits that customers can’t always get from the dealer directly, such as the ability to reserve a car for seven days at no cost and without the need for a cash deposit – allowing customers time to complete their finance application without losing out on the vehicle to someone else.

We can still help customers that wish to obtain car finance for vehicles not sold through our own website and we provide this service for free – no fees and no margin. The only downside to this is that we are less likely to be able to help customers post-sale should anything go wrong with their purchased vehicle because we don’t have a relationship with that particular dealer.

Once again, thank you for your feedback and if there is anything we can do to assist you in the future, please feel free to get in touch.

Rated 5 out of 5 stars

First time user

I was recommended Red Potato as an ideal way to fund my balloon payment on my finance. They couldn't have been more helpful and I'll definitely be looking to use them in future when buying a car

15 August 2015
Unprompted review
Rated 5 out of 5 stars

New car

I have a debt plan and could not get credit but needed a reliable economical car for my job. The old one cost a fortune to run and repair. I cannot work without a car. It is so embarrassing to be trapped and feeling you have to beg. The staff at Red Potato were lovely. They didn't judge, they helped me work out what I could afford and picking up a new car was easy. The car is fantastic. Thank -you.

12 August 2015
Unprompted review
Rated 3 out of 5 stars

alright but constantly had to phone for an update

Brilliant company dont get me wrong. Looked at 1 car did all the paperwork......then got a phone call saying " ohh sorry its been sold" i did eventually get the car a wanted it just cost me 35 quid a month more.
Overall good company just a pity a never got an apology for wasting my time at the start.

11 August 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant

Red Potato are fantastic to deal with, very accommodating and polite. They are willing to help wherever possible and very prompt in their responses.

11 August 2015
Unprompted review

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