RedBook Inspect Reviews 3,367

Professional, prompt, super clear info, really great and polite technician, excellent

The technician that attended the inspection was clear with his findings and customer friendly.

The inspector was very friendly and was really good at explaining the issues he discovered.

the standard package is great, very detailed and loved how the inspector gave me a call after. Don't get the lite, but super detailed with over 100 photos and notes for each part of the car.

Excellent photos and videos. Great knowledge and also very happy to have them say what they were not looking at. Comprehensive report. Glad we paid the money.

I was not expecting so many photos! 120+ is incredible and totally worth the money.

Very thorough inspection for standard. Gave me a good indication of the car’s externals. Something we can work with my mechanics. Thankyou

I was early for my appointment and got seen straight away inspection was quick and great friendly service.

My inspector went above and beyond to ensure I knew all I needed to know and more

Very detailed report. Kyle was great at communicating all his observations from the inspection!

Very clear and comprehensive report. Excellent photographs. Friendly, polite and knowledgeable discussion of the report with Jason.

Very reliable and professional service. The inspection provided valuable information that helped us decide not to purchase the car, which potentially saved us from making a costly mistake. Very grateful for their honest and extremely thorough report.

Communicated well, explained everything he did. Completed the inspection in a timely manner. Encouraged myself to ask questions about the vehicle

Overpriced and lacking in-depth, under-the-hood, mechanical analysis especially involving concealed parts.

Friendly professional service

A lot of details, but nothing that really mattered. What I wanted to know, I didn't get. I would rather get my own mechanic in the future.

I recently used Redbook Inspections for a pre-purchase car inspection, and I couldn’t be happier with the service. Owen, the inspector, did a fantastic job—he was thorough, professional, and communicated everything clearly. He took the time to discuss all the findings with me, ensuring I understood every detail. I highly recommend Redbook Inspections to anyone considering buying a used car. Their expertise and customer service are top-notch!

George (2) saved me a massive headache. Had a car (m2) inspected by him, without him I would have brought and suffered a massive problem.

Not only did he communicate really well and answer all my question, he also is just an honest man.

Once again, massive thank you to George.

Overall, not bad. Engine light came on after purchasing the car indicating that the engine was low on oil. RedBook report indicated that engine oil was at a good level and slightly discoloured, but when checked it and topped it up it didn't even register on the dipstick, and what was there was pitch black!
RedBook checks give a basic summary of surface level observations.

** Thank you for your response. As your response is basically saying we don’t care and it’s your problem, I won’t use Redbook again and I cannot recommend the service. Shame.