Recycled Software Reviews 2,248

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

As an owner of an IT company I have purchased many licenses from Recycled Software (100's)...anywhere from Office licenses to all flavors of server licenses and have only had 1 issue and that was reso... See more

Rated 5 out of 5 stars

I was weary of this company at first but purchased anyways because i needed the software and could not find (reputable) companies elsewhere. while i did have a minor problem during key activation, th... See more

Rated 5 out of 5 stars

Awesome products and awesome service, ordered a tone of software from these guys, never had any issues

Rated 5 out of 5 stars

I have purchased from Recycled Software several times over multiple years. Their prices cannot be beat and their support people are very helpful if you have any questions. Super easy and everything fu... See more

Company details

  1. Computer Software Store

Written by the company

Microsoft software at Black Friday prices every day!

We're excited to announce the launch of our new shopping site.

Written by the company

New site: shop.recycled-software.com
Visit our new site to buy Windows 11, Office 2021 and Server 2025 products.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They do care and respond

I Ordered a bulk of licenses and even when I ran into a snag Support was extremely helpful to solve the issue Immediately. I really appreciated the care and diligence.

23 November 2023
Rated 5 out of 5 stars

Great Experience

I've used Recycled-Software.com many times for every thing from operating systems, productivity apps, and most recently a database. Every time they work exactly as they say they will. Possibly, the best customer support I've ever seen. Recently I put in a support ticket at 3:00 a.m. and they called me back by 4:00 a.m. on my cell phone. I was told to wait a couple of days so I could take advantage of Black Friday discounts. I paid less than 15% of the retail price for my purchase.

25 November 2023
Rated 5 out of 5 stars

Nice price and great customer service.

Product key didn't work at first - got some weird error. Contacted support and they responded quickly and sent me a new one right away. All was good. Nice price and great customer service. Will use them again.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Paid for

Paid for
software and up to now have have not received any thing, thats why youhave got one star

11 November 2023
Recycled Software logo

Reply from Recycled Software

Our tech support team reached out to you by phone to help find your product key. They also helped you with installing the software. We respectfully ask you to reconsider your review in light of the fact your purchase, subsequent installation and activation of the software was a success.

Rated 4 out of 5 stars

Received MS Project as expected however…

Received MS Project as expected however it was a little difficult to navigate.

19 November 2023
Recycled Software logo

Reply from Recycled Software

Thank you for your feedback. We'd like to clarify that this is Trustpilot's platform for service reviews. In the near future we shall subscribe to Trustpilot's platform for product reviews to run in parallel with this Trustpilot platform for our customer service.

Rated 2 out of 5 stars

Office keys fail recently

I purchase frequently here and it used to be a good source for our small business to purchase Office licenses. More recently, however, (last year+) the key codes fail both the internet and phone activation (which is a huge time-waster, but we have to jump through that hoop before they will do anything) and I have to get them to get me a new key code, which then usually works.

15 November 2023
Unprompted review
Recycled Software logo

Reply from Recycled Software

We appreciate your feedback and apologize for any inconvenience. We'd like to clarify that Trustpilot is a platform for service reviews, and we're glad to hear you've had positive experiences with our customer service team. We understand your concern about product-related issues and want to assure you that we are committed to resolving any issues promptly. If you encounter any difficulties with our products, please reach out to our support team available 7-days-a-week, and we'll be happy to assist you. Thank you for being a valued customer.

Rated 1 out of 5 stars

I bought some Windows RDS licenses from…

I bought some Windows RDS licenses from them. They are per user licenses. I installed them on my server, but they didn’t work. It turns out for my environment what I need are per device licenses. Since I need the licenses that day, I bought some per device licenses from someone else. The next day I asked for a refund, they refused.

8 October 2023
Recycled Software logo

Reply from Recycled Software

The time was 11.51pm on a Saturday in your time zone when you placed the order. You waited until late afternoon the following Wednesday to contact us asking for a refund. Our tech support team offered to convert your User licenses to Device licenses but you refused their help. Our team are here to help you 7 days a week with extended hours of business on weekdays. Further, we have AI tech support available to you 24/7.

Rated 5 out of 5 stars

I had trouble activating Visio

I had trouble activating my Microsoft Visio software and Microsoft didn't let me activate with their "telephone activation", it only allowed Windows and Office activation. I called Recycled Software and Alex was quick to help me out and get activated. Outstanding service. I would highly recommend Recycled Software.

23 September 2023
Unprompted review

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