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See what reviewers are saying

Rated 5 out of 5 stars

Really impressed with the truck used to collect my vehicle. My vehicle was in a tricky position and if you got a nice motor you can feel confident Recoveroo will get it home safely. And top service. T... See more

Rated 5 out of 5 stars

Used Recoveroo to transport my car to my mechanic and honestly couldn’t fault them. Super professional from start to finish, really friendly team, and the tracking made it easy to keep an eye on... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Needed emergency recovery at 2am. Swift response. Turned up quickly. Made me feel like everything was going to be ok. Later that day met me at garage with car, all on time and relia... See more

Company replied

Rated 5 out of 5 stars

What a top class service. Phill went out of his way and worked on a Sunday to bring my newly bought ice cream van down to West Cornwall. He's personable but extremely professional at the same time. Th... See more

Company replied

Company details

  1. Department of Transportation
  2. Towing Service

Written by the company

Recoveroo is a Rescue & Recovery business based in Essex. We are a 24/7 operation offering roadside assistance at a reasonable price to members of the general public, local garages, body shops, & motor traders whether its a general breakdown, Road Traffic Collision or bought a car off the internet. Whatever it may be, Recoveroo is on hand to assist you. We don't just provide a breakdown recovery service, we provide a complete service and aim to deliver an excellent customer experience to make what may be a big inconvenience into a small inconvenience for the customer. "We aim to give accurate ETAs with fair and honest prices whilst not compromising on the level of service provided. Over the years we have built the philosophy into our business that just meeting requirements is not an option and exceeding customer expectation is key to our continued development strategy."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really impressed with the truck used to…

Really impressed with the truck used to collect my vehicle. My vehicle was in a tricky position and if you got a nice motor you can feel confident Recoveroo will get it home safely. And top service. Thank you

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Used Recoveroo to transport my car to…

Used Recoveroo to transport my car to my mechanic and honestly couldn’t fault them.

Super professional from start to finish, really friendly team, and the tracking made it easy to keep an eye on everything which gave me peace of mind. They also made it really simple to coordinate with my mechanic on the other end, so the handover was completely smooth.

If you need vehicle transport, I’d definitely recommend them, reliable, efficient, and just easy to deal with.

27 March 2026
Unprompted review
Recoveroo logo

Reply from Recoveroo

Thank you for your kind feedback, we truly appreciate your support. We look forward to assisting you again soon.
– Recoveroo Team

Rated 5 out of 5 stars

Great service, great business. Nice guy!

When you really need to rely on someone is when somethings gone wrong. This is exactly the service you get. Phil got to us quickly, he was reasonably priced and really took care of our car. We love following him on socials too. Just a nice guy! Thanks so much

24 March 2026
Unprompted review
Recoveroo logo

Reply from Recoveroo

Thank you so much for your kind words. We really appreciate you taking the time to share your experience. Glad we could get to you quickly and take good care of your car. Your support, especially on our socials, means a lot!

Thanks again,
Recoveroo Team

Rated 5 out of 5 stars

I broke down on the m25 in a very…

I broke down on the m25 in a very dangerous place , Recoveroo responded very quickly , I was recovered in a safe and professional way , I was treated with dignity and respect , I highly recommend Recoveroo , their service was second to none , a well earned 5 star review from me , and a big thankyou to Phill the recovery driver , well done Recoveroo 👏

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish! Collection of new car in Manchester delivered to Croydon on flat bed ! Driver was very polite and staff kept me posted on journey time and delivery

12 February 2026
Unprompted review
Recoveroo logo

Reply from Recoveroo

Dear Kevin,

It was a pleasure working with you. Thank you for the prompt payment! It’s greatly appreciated.

I look forward to working together again in the future.

Best regards,

RECOVEROO

Rated 5 out of 5 stars

Perfect!

From my initial phone call to the completion of the job, Phil at Recoveroo was excellent. He is professional, polite, experienced and knowledgeable - he gave us some great advice about the damage to our car. Price wise, it was cheaper than all the other quotes. Phil was flexible on the day, helpful and very friendly. It was a pleasure meeting him and I wouldn't hesitate to recommend him and his company if you need to have your car towed.

12 January 2026
Unprompted review
Recoveroo logo

Reply from Recoveroo

Hey Des, my pleasure helping you out. I hope you got your car repaired and didn't cost too much.

Phill

Rated 5 out of 5 stars

top notch

can’t fault. arrived on time, safely loaded, delivered to destination no problems.

5 December 2025
Unprompted review
Recoveroo logo

Reply from Recoveroo

It was a pleasure working with you. Thank you for the prompt payment, it’s greatly appreciated.

I look forward to working together again in the future

Rated 5 out of 5 stars

Excellent service

Joe was very helpful. Turned up the time he said would highly recommend him

30 September 2025
Unprompted review
Recoveroo logo

Reply from Recoveroo

It was a pleasure working with you. Thank you for the prompt payment, it’s greatly appreciated.

I look forward to working together again in the future

Rated 5 out of 5 stars

Excellent clear and polite…

Excellent clear and polite communication throughout. Kept me informed and updated

Phil was great with a lovely sense of humour. Told me he'd take care of my car like it was his own which gave me confidence and reassurance we were in the right hands

1 July 2025
Unprompted review
Recoveroo logo

Reply from Recoveroo

Hi Lesley, we really appreciate your lovely feedback.

Rated 5 out of 5 stars

Very friendly always on time…

Very friendly always on time ,professional.

13 February 2025
Unprompted review
Recoveroo logo

Reply from Recoveroo

It was a pleasure working with you. Thank you for the prompt payment, it’s greatly appreciated.

I look forward to working together again in the future

Rated 5 out of 5 stars

Excellent service very efficient and…

Excellent service very efficient and helpful, great price too would definitely recommend to family and friends

1 January 2025
Unprompted review
Recoveroo logo

Reply from Recoveroo

It was a pleasure working with you. Thank you for the prompt payment, it’s greatly appreciated.

I look forward to working together again in the future

Rated 5 out of 5 stars

Speedy reliable service and good value…

Speedy reliable service and good value for money - would recommend.

27 January 2025
Unprompted review
Recoveroo logo

Reply from Recoveroo

It was a pleasure working with you. Thank you for the prompt payment, it’s greatly appreciated.

I look forward to working together again in the future

Rated 5 out of 5 stars

Called Phill from a recommendation as I…

Called Phill from a recommendation as I was in trouble on the motorway.
He was absolutely spot on he came out without any issue was polite and absolutely 100% professional.
I recommend using this company 100%
Thank you

11 January 2025
Unprompted review
Recoveroo logo

Reply from Recoveroo

It was a pleasure working with you. Thank you for the prompt payment, it’s greatly appreciated.

I look forward to working together again in the future

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