RecoverySoftware Reviews 2

TrustScore 3 out of 5

3.2

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Company details

  1. Data Recovery Service

Written by the company

RecoverySofware - a software company in data recovery. Known for it's best in class data recovery software to customers We provide users with solutions for data recovery, browser passwords recovery, repair degraded RAID arrays.


Contact info

3.2

Average

TrustScore 3 out of 5

2 reviews

5-star
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3-star
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1-star

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Rated 1 out of 5 stars

30 days money back garantee not applied !!!

My problem :
rm * on a folder in a Virtuel machine with ext4 file system ;(

order 25539183 : 30 days money back garantee not applied even if
- I was able to view the recovered data in the demo version of the program, but could not restore it in the purchased full version.
(most of files were EMPTY !!!)
- I wrote a document explaining my probem (screen captures and all things I did)
- I spent hours and hours to complete explanantions

Bad support team, not professional at all and with big lack of technical knowledges !

They do not even understand difference between extfat and ntfs
first question :
Did you do as shown in the screenshot ? SHOW NTFS recover option but I wrote "Can't get my data back with ext4magic, debugfs and other tools"

Stupid questions like :

"Have you looked in other folders ?"

"Hello! Could you please attach a screenshot? The files are displayed in the demo version, but when you restore them to the PC, they are not displayed correctly or the program does not see them at all? Are the files displayed correctly in the preview window ?"
FILES WERE EMPTY AFTER RESTAURATION !
SOFTWARE SHOWS EMPTY FILES NAME THAT WERE CORRECT BEFORE MY RM * !!

"We can also connect to you remotely using TeamViewer"
YES but what do you want to do more than I gave you ?
Stupid questions, no analysis and think that customer is a lyier !

I gave all proof that software could not retrieve my data !
see recoverhdd.com ?s=money+back (take as a link)

"Our products come with a 30-day money back guarantee."
Absolutely NO

see recoverhdd.com buy refund (take as a link)

"4. If the client was able to view the recovered data in the demo version of the program, but could not restore it in the purchased full version of the product, and the technical support team did not offer a solution to the problem, the company returns the purchase price."

It is my case and I'm still waiting refund !

DO NOT BUY THIS SOFTWARE - NO REFUND IS POSSIBLE

7 August 2022
Unprompted review
Rated 5 out of 5 stars

RS RAID Retrieve save my data

I wanted to speed up my computer and created a RAID 0 array. At first everything worked fine, but after about three months, the array stopped working, and all the important data (which was several terabytes) that I was working with was gone.
I did everything I could to restore the information. I tried many programs, and none of them worked.
Until one day, when I find the RS RAID Retrieve. This application saved my data in a few clicks.
I am truly grateful to RS RAID Retrieve for a great product that helped me out in my hour of need.
It is probably worth noting that my level of PC knowledge is only at a basic level. I say this because RS RAID Retrieve happens to have a great built-in assistant that makes the data recovery process incredibly easy.

13 May 2022
Unprompted review

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