I was refunded the monthly purchase after calling a man (I wish I could remember his name) on customer service. I didn’t notice there was a checkbox for a monthly thing instead of the 7-day trial. He... See more
Company replied
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Review summary
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Reviews shaping this summary
Record Finder worked pretty well for me. I hope the superior Court of San Francisco approves of the search results I found there. Sometimes I paid the $15 charges and the requests for another $15 po... See more
Company replied
I spoke with your associate named Lovely (sp. ?) needing help about a mistake I had made. Polite, pleasant, and professional, she resolved my issue satisfactorily and making sure I understood that... See more
Company replied
Cath has the best customer service. She was polite and proactive and explained every step as we went. What I thought was going to be a tedious experience asking for a refund was made pleasant and so f... See more
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Company details
Information provided by various external sources
Access 2 billion public records online from thousands of US federal, state, city and county criminal, vital and driving public sources. People search for everyone.
Contact info
Lewis Wharf 227, 02110, Boston, United States
- recordsfinder.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Better than a dozen others who were tricksters.
Record Finder worked pretty well for me. I hope the superior Court of San Francisco approves of the search results I found there. Sometimes I paid the $15 charges and the requests for another $15 popped up when searching the same person. I did not know how to go to "My Account" and eventually back to information I had already paid for. Anyway they are way better than a dozen other sites that tried and did trick me into revealing my informations and offering nothing in return. Suggestion: when listing property owned by one person, offer a consise list not requiring so many pages of printed materials that would frustrate a judge looking over a 20-30 page list of properties. Basically, I would like to see search results streamed lined in tighter results for printing.
18 November 2025
Reply from Records Finder
Hi Patrick,
Thank you for your feedback. This will surely help us a lot in improving our services. We're happy you're pleased with the information you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Marco,
Thank you for your fantastic 5-star review! We’re delighted to hear that you found our service fast and accurate. Providing quick, reliable information is exactly what we aim for, and we’re glad we could deliver that for you.
If you ever need assistance again, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Natalie,
Thank you so much for your 5-star review! We’re delighted to hear that you found our service easy to use and appreciated the variety of information available. Your positive feedback means a lot to us.
If you ever need anything else, we’re always here to help!
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Teresa,
Thank you for your 4-star review! We’re glad to hear you were able to find exactly who you were looking for. If you ever need any further assistance or have more searches in the future, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Dominique,
Thank you for your review! We’re glad to hear that you had a positive experience with our customer service. We appreciate your feedback and are always here if you need anything in the future.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Happy customer
I had a great experience with yourad a great experience with you employee,professional informative and perfessional, very quick with her assistance.
23 November 2025
Reply from Records Finder
Hello Elijah,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with our team member. It’s fantastic to know she was professional, informative, and quick to assist you.
We truly appreciate your kind words and are glad to have you as a happy customer. If you ever need anything else, we’re always here to help!
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Kimberly,
Your 5-star review is greatly appreciated. We’re glad that our CS team was able to help. Please let us know if there’s anything else we can do for you.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Nice to know the service is out there when needed
I had an issue with my account and my representative was able to smooth it over and make it right
22 November 2025
Reply from Records Finder
Hi Theresa,
Thank you for the 5-star review. We’re happy to know that your representative handled your account issue smoothly. Please don’t hesitate to reach out if you need anything else.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Car Background Check
I used this site to search up the past owners of my current car simply out of sheer curiosity. Also to see if the dealership where I got it was being truthful. Sure enough, they were.
21 October 2025
Reply from Records Finder
Hi Laura,
Thank you for sharing your experience! We’re glad our service helped you verify the dealership’s information and satisfy your curiosity about your vehicle’s history. If you ever need additional reports or assistance in the future, we’re always here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
amazing customer support
i started off a bit sketchy not gonna lie, but they are very helpful and incredibly kind customer support!
20 November 2025
Reply from Records Finder
Hi Lexi,
Thank you for your honest feedback! We’re glad to hear that while things may have started off uncertain, our team was able to provide the helpful and kind support you deserved. We truly appreciate the chance to assist you and are always here if you need anything in the future.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I got my records but not any luck…
I got my records but not any luck looking someone else up.
19 November 2025
Reply from Records Finder
Hi Jerry,
We're sorry if there were some records not available on our site. Rest assured, we will do our best to improve our services in the future. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Donald,
Thank you for the wonderful 5-star review!
We’re happy to hear that our team was helpful, friendly, and courteous, and that we were able to resolve your problem. If you ever need further assistance, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The customer service representative was…
The customer service representative was very helpful, professional, and polite.
18 November 2025
Reply from Records Finder
Hi Elizabeth,
Thank you so much for your kind review! We’re pleased to hear that our customer service representative was able to assist you in a helpful, professional, and polite manner. Providing a positive experience is always our priority, and we truly appreciate your feedback. Please don’t hesitate to reach out if you ever need assistance again.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Thanks to Rencel for assisting me with…
Thanks to Rencel for assisting me with my problem. Much appreciated!
18 November 2025
Reply from Records Finder
Hello Mitchell,
Thank you for your generous 5-star review. We are pleased to hear that Rencel was able to assist you effectively. Your feedback is sincerely appreciated. Should you require any further support, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Great customer service
Great customer service! She patiently listened to my request, she made excellent suggestions to resolve the issue and started working immediately to find a resolution.
Great job!
Please give her a raise!!
17 November 2025
Reply from Records Finder
Hi Frank,
Thank you so much for your kind words! We’re thrilled to hear that our team member provided excellent service and was able to address your issue promptly. We’ll be sure to pass along your praise—it means a lot to her and to all of us. Thank you for taking the time to share your experience!
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Chip,
Thank you for sharing your experience. We’re pleased our team could assist you effectively during your account cancellation. Don’t hesitate to contact us if you need help in the future.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Excellent Customer Service
I was refunded the monthly purchase after calling a man (I wish I could remember his name) on customer service. I didn’t notice there was a checkbox for a monthly thing instead of the 7-day trial. He even offered a year of service but I told him I only needed for one moment that I already completed because I needed it to get a job. I really appreciate this because that 25 dollars was the gas I needed to get to work the next couple weeks.
17 November 2025
Reply from Records Finder
Hi Nehemiah,
Thank you for sharing your experience. We’re glad our customer service representative was able to help resolve the billing issue and provide options that worked for you. It’s wonderful to hear that the refund made a real difference during an important time, and we’re happy we could assist. If you ever need support in the future, we’re always here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The lady was very kind in helping me…
The lady was very kind in helping me cancel my account
16 November 2025
Reply from Records Finder
Hi Shawn,
Thank you for your review! We’re happy to hear that the representative made the cancellation process easy and pleasant for you. If you ever have questions or need support, we’re always here.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Good for finding information
Good for finding information and customer service is very good. I was able to get a refund on an unused month of my subscription within an hour of asking even on the weekend.
16 November 2025
Reply from Records Finder
Hi Rebecca,
We appreciate you taking the time to share your experience. It’s great to hear that you found our service helpful and that our team was able to process your refund promptly. Please feel free to reach out if there’s anything more we can assist you with.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Our contact was very helpful witch is…
Our contact was very helpful witch is greatly appreciated!
16 November 2025
Reply from Records Finder
Hi Kenneth,
Thank you for your feedback! We’re glad to hear that our representative was very helpful—your appreciation truly means a lot. If there’s anything else you need, we’re here to assist.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
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