Recool HairReviews 

931
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the amazing quality of the hair products, frequently describing them as soft, silky, and natural-feeling. Many also highlight the excellent customer service, noting prompt communication and helpful support throughout the ordering and delivery process. Reviewers are particularly impressed with the fast delivery, often receiving their orders quicker than expected. However, some customers also noted issues with product accuracy, such as wigs not matching the advertised density or color distribution, and some experienced poor customer service when trying to resolve these problems. A few other people also felt that the wigs were not true to size, with some being too small to fit properly.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the quality, softness, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the hair as soft, true to length,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and loyalty, stating they... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Customer service

Users describe positive interactions with customer service, often highlighting their helpfulness, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my hair from Relcool, and let me just say this hair is absolutely amazing! It’s 100% human hair, and the texture feels so soft and silky…I’m honestly obsessed! It’s so beautiful that I literall... See more

Rated 5 out of 5 stars

I got my hair from Recool, and let me just say this hair is absolutely amazing! It's 100% human hair, and the texture feels so soft and silky...I'm honestly obsessed! It's so beautiful that I literall... See more

Rated 5 out of 5 stars

"I recently purchased this human hair from Recool, and I'm thrilled with my experience!.. My friends just keep asking for the link because the hair is simply beautiful, incredibly soft and feels natu... See more

Rated 5 out of 5 stars

I ordered the straight hair from Recool and I’m honestly impressed! The hair is super silky, soft, and true to length. It doesn’t shed. What really made my experience great was their communication... See more


Company details

Written by the company

Recool Hair Provide The Best Cheap Human Hair Extensions, High-Quality Wigs, HD Lace Wigs.Factory Price,Free Fast Shipping,Get a Natural Look From recoolhair.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

931 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(931)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go to for hair

Recool is my go to place when shopping for hair. The quality is very good and the hair is always true to length. The communication is always open and expedient. I highly recommend this company. 💯

11 April 2025
Unprompted review
Rated 5 out of 5 stars

🏃🏽‍♀️It’s Beautiful 🩷

I’m only giving a five star because they asked me too. In my opinion, I will give them a 10 because the hair is beautiful is straight to length it was already cut in layers for me something I don’t know how to do. I just received it yesterday, but I have not installed it yet, but I’m already going to order another one. I already know. Better get you one of these.🩷🙌🏾

9 April 2025
Unprompted review
Rated 5 out of 5 stars

This hair was definitely RAW hair .

This hair was definitely RAW hair .. i bleached all 4 bundles & had minimal to no shedding .. i’ve had my sew-in for 3 months lol and the bundles are still holding up .. if you take care of your bundles like real human hair these bundles will last you for a long while !

7 April 2025
Unprompted review
Rated 5 out of 5 stars

This company represents the finest experience I have encountered in the hair industry.

My experience with this company has been exemplary. I am highly satisfied with the quality of their hair products, which exhibit minimal shedding and no undesirable odors. I have purchased seven wigs from this company, which speaks to the exceptional nature of their offerings. Moreover, the pricing is remarkably reasonable. I have recommended this hair company to others based on my positive experiences. Delivery is also fast

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I love my hair

I love my hair. Soo soft and full. The wetcurls was really wet curlsing. I’m soo in love with this hair

16 March 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love Recool Hair…

I absolutely love Recool Hair & the people behind it. Their genuine nature & authentic wigs will keep me as a customer for life! I love my wigs so much that I am trying not to order a wig every other week!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Customer care was extremely …

Customer care was extremely outstanding,I didn't like the hair I ordered,I asked for an exchange
The exchange was done quickly and professionally
I will continue to buy from them and would highly recommend them
I was very happy with the transaction
Customer service or agent was top notch

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Delivery and Service

My experience with them has been exceptional so far. Their customer service is top notch, and they deliver quick with quality product! Highly recommend 👌🏿

19 December 2024
Unprompted review

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