While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Store

Written by the company

A JANS-it é um departamento da JANS Informática, fundada em 1997, a JANS-it dedica-se principalmente à comercialização de produtos recondicionados. Somos especialistas em Workstation e Servidores Recondicionados. Estamos presentes em 20 países.


Contact info

4.8

Excellent

TrustScore 5 out of 5

484 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Crash

Ao fim de dois dias:
1-Post em Boot
Parity error

2-windows crash
NMI stop error - BSOD
WHEA stop error - BSOD

Totalmente inutilizavel ao fim de 3 dias.

10 March 2026
JANS-it logo

Reply from JANS-it

Obrigado pelo feedback, desde já lamentamos o ocorrido.
Apesar de todos os nossos equipamentos serem sujeitos a testes exaustivos (quer no primeiro recondicionamento, quer na preparação da encomenda), podem existir falhas, as quais lamentamos. Por essa razão também todos os nossos equipamentos são protegidos por garantia.
Por favor entre em contacto com os nossos serviços, ou abra um pedido de RMA no nosso site, para que o incidente seja tratado o mais rapidamente possível. Tratando-se de um equipamento com 2 dias será um tratamento DOA, repondo o equipamento com toda a prioridade e o mais rapidamente possível.

Rated 5 out of 5 stars

Good value for money

Good value for money, Will continue to use the shop.
Bough a HP Z27u G3, 27'' with integrated hub. Really happy with the product.

31 July 2025
JANS-it logo

Reply from JANS-it

Thank you so much for your feedback.

Rated 5 out of 5 stars

Very good experience

Very good experience, already bought several equipments. Support is also very good, and fast.

2 April 2025
JANS-it logo

Reply from JANS-it

Thank you so much for you feedback. We can't wait for another change to earn your 5 star again.

Rated 5 out of 5 stars

Best

Professional and friendly.

6 August 2025
JANS-it logo

Reply from JANS-it

Thank you for your purchase and feedback. We look forward to a new opportunity to continue to deserve your trust.

Show reviews in all languages. (484 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look