Recompute Reviews 

917
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, brilliant pricing, and outstanding value offered across a wide range of refurbished laptops and devices. Buyers also frequently mention the remarkably fast delivery times and the helpful, responsive support team that make the entire purchasing process smooth and reliable. Though the vast majority of feedback is positive, a small portion of people experienced unexpected hardware issues, performance drops, or battery problems. These consumers explicitly mentioned having to deal with malfunctioning components, screen display failures, or missing replacement parts shortly after receiving their items.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that devices arrive promptly, in excellent... See more

Quality

Clients share positive opinions on quality, consistently highlighting that computers and laptops arrive in... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive safely... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with their overall purchasing... See more

Price

Users describe positive interactions with price, highlighting reasonable and brilliant pricing for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The site lay out was extremely accessible. My item arrived very quick and in extremely secure packaging! Very impressed with their service throughout. The laptop had 0 scratches and runs like an absol... See more

Rated 5 out of 5 stars

When purchasing items from any business its not just the quality and pricing its the after-sales service that makes all the difference. When things go wrong its how the supplier treats you and your co... See more

Rated 5 out of 5 stars

Extremely satisfied with the laptop! The condition is absolutely pristine, there is honestly not a scratch on it and have been using it for my university studies and the performance is impressing. Re... See more

Rated 5 out of 5 stars

5 star every time, I dealt with so many companies Recompute are always the best, with products, prices, service and even packing the items up. I just don't bother with anyone else, Recompute have set... See more


Company details

  1. Computer and Accessories Store

Information provided by various external sources

Find great deals on refurbished desktops, laptops or servers at Recompute. We offer free delivery Australia wide. Shop online now or visit our showroom.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

917 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(917)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

It was a smooth experience buying my laptop from Recompute. Would definitely recommend to others.

26 August 2024
Rated 4 out of 5 stars

Not quite as advertised but still good value

All-In-One computer purchased was very good value and arrived in good condition, but...

The stand supplied was not as pictured online, and is clearly not suitable for the computer I purchased - it attaches OK, but the design limits the usability of the machine.

They say they didn't receive the 2 messages I sent them via their website, but after posting my initial review here they did get in touch and attempt to resolve the issue.

I'm still not overly happy that their pictures online didn't match what I was sent, but it was a cheap, good quality second-hand machine and I can't fault the value.

23 July 2024
Recompute logo

Reply from Recompute

Hi Ian,
Sorry to hear about your experience. We weren't able to find any emails or tickets from you regarding this issue. We've tried giving you a call and left a message yesterday afternoon. Please call us back when you get a chance so we can resolve this for you.

Rated 5 out of 5 stars

Desktop computer setup

I bought a desktop computer setup, which was as described and came quickly. I was able to set it up with no problems, except that it didn't have a wifi adaptor. I called up recompute and they helpfully sent one out to me that day, for a reasonable price. Would recommend this business.

17 June 2024
Rated 5 out of 5 stars

helpful

Easy to use. Fast delivery. Most and instantly helpful on subsequent telephone call.

21 June 2024
Rated 5 out of 5 stars

Your service is spot-on..

Your service is spot-on... Quick delivery of product that is clean and well presented with pre-installed software to handle Word and Spreadsheets as well as Audio.
Your laptops have obviously been thoroughly tested as my first purchase (over 7 years ago) is still going strong.
I would recommend your computers to anyone, as I have recently purchased 3 more for family and friends.

17 June 2024
Rated 4 out of 5 stars

The recompute company is very good the…

The recompute company is very good the item I bought was as new in appearance the people are also helpful my only complaint is the delivery of my product not pointing to recompute but Australia post unbelievable slow service

20 June 2024

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