Review-removal scam.
I have serious concerns about this company's practices, which appear to be a review-removal scam.
A business I work for recently received a damaging one-star Google review from someone named "Tilly J". Sean from this company subsequently approached us offering to have the review removed in exchange for payment, stating:
"I should have mentioned: you only pay if the Tilly J review comes down. Want us to have a look?"
I have examined the review carefully and contacted Google. The review does not appear to breach Google's review policies, so there are no obvious grounds for having it removed through Google's normal reporting procedures.
This raises a very troubling question: if the review does not qualify for removal under Google's policies, how can this company be so confident that it can arrange its removal?
One possible explanation is that the company, or someone associated with it, was responsible for posting the review in the first place.
I cannot prove that this is what happened, but the circumstances are highly suspicious. Businesses should be extremely cautious about paying companies that approach them offering to remove negative reviews, particularly when those reviews do not appear to breach Google's policies.







