Reclaimnow Reviews 786

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 754 reviews, reviewers had a great experience with this company. Many customers are very happy with the service provided, finding the process smooth, easy, and efficient from initial contact to claim management. People consistently highlight the company's excellent communication, noting that they are kept informed of progress regularly and receive quick responses. The user experience is frequently praised for its simplicity and the minimal effort required from customers to initiate and manage their claims. However, some customers expressed dissatisfaction with unsolicited mail regarding car finance claims, particularly when they had no car finance or even a driving license. These individuals found the correspondence unwelcome and raised concerns about how their personal information was obtained.

What people talk about most

Claim

Consumers generally express satisfaction with the claim process, often highlighting the quick responses and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, often describing it as efficient, fast, and professional.... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with many praising the professional and informative... See more

User experience

Customers consistently note positive experiences with user experience, describing it as quick, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cautious optimism that Reclaimnow can manage to secure a positive result for me. Their communication is good. Can’t give a 5 star rating until they can achieve a positive result for me. Also, they hav... See more

Company replied

Rated 4 out of 5 stars

Easy to apply for car finance claim Still claim ongoing like lots of other people get emails to keep up to date at regular intervals Been great so far

Company replied

Rated 4 out of 5 stars

Interesting response to my contact. Should the system prove fruitful then the potential is for 5 stars but, at this point, 4 stars for keeping in touch.

Company replied

Rated 4 out of 5 stars

So far so good, kept informed of progress but waiting because of these policies being contested. Maybe November before anything happens.

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

786 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Scam

Scam! My partner received a letter from them about reclaiming a car finance where she haven't got even a driving licence...

23 May 2026
Unprompted review
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Reply from Reclaimnow

Good morning, apologies for any inconvenience caused however we would like to reassure you that we are not a scam company. To confirm that our data acquisition and management processes have been reviewed and signed off as compliant with all applicable laws and regulations by both our internal compliance team and external regulatory lawyers.
Should you wish us to take the relevant steps to ensure your partners details are suppressed from any further mailing activity in the future can you please contact us at feedback@reclaimnow.com confirming their name and postcode in order that our data providers can locate and suppress them in their records. Kind Regards The ReclaimNOW Team

Rated 4 out of 5 stars

quick to respond,so far so good

quick to respond,so far so good

23 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Michael,
We very much appreciate the 4-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

I must say how polite and quick you are…

I must say how polite and quick you are .
Also the updates you give amazing how you treat my claim.
I can only say keep up the good work.
Thank you.

1 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Richard,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Impressed

Been very impressed with this company so far!! Very good at getting the information needed and coming back to me with detailed information, very much looking forward to the outcome they can achieve!! Thank you.

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

I am very happy the way this company…

I am very happy the way this company gives information and the way forward with my claim.

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Hassan,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Great with communication and…

Great with communication and investigated everything.

Kept my updated on all updates. Still working on all cases.

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Quite happy with the service they have…

Quite happy with the service they have provided and feel that everything Iain safe hands

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Heather,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Excellent service …

Reclaimnow have displayed a courteous and professional attitude throughout this matter.
They have kept me fully informed of all developments, and I do not think it could been done better.

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Michael,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Reclaim have been fabulous

Reclaim have been fabulous, they have kept me informed all the way.

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Christopher,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Very good service

Very good service

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Joe,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Reclaim have been great

From the beginning they have kept me informed the whole step of the way, couldn’t fault them

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Neil,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

This company is keeping me informed of…

This company is keeping me informed of the progress that is being made. I havent needed to do anything after the initial contact. So far, so good!

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Angela,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Excellent service these guys are well…

Excellent service these guys are well on the ball keeping you informed at every stage of the claim. I am so impressed and definitely recommend them.

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Linda,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Simple and informative

Simple and informative, easy to make a claim m and you take over to make our life simpler

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Paula,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 1 out of 5 stars

I have received a letter addressed to…

I have received a letter addressed to someone I have never heard of, sent to my house where I have lived for 37 years. Are you fishing, or is this a scam?

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Good morning, apologies for any inconvenience caused. We would appreciate it if you can contact us at feedback@reclaimnow.com so that we can investigate this with our data supplier, ascertain where they sourced these details from and ensure they suppress the information. Kind Regards The ReclaimNOW Team

Rated 5 out of 5 stars

This company have been fantastic

This company have been fantastic, giving me clear and regular updates about my claim, ensuring I understand the legal protocols which have to be adhered to, and managing my expectations in respect of timeframes for progress. They have been highly professional and informative throughout our contact and I'd highly recommend them to others!

22 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Sarah,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 4 out of 5 stars

Easy going approach and handling of my…

Easy going approach and handling of my queries.
I trusted them on the first contact.

7 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Mohamed,
We very much appreciate the 4-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Prompt and efficient to date on all…

Prompt and efficient to date on all communications

7 May 2026
Reclaimnow logo

Reply from Reclaimnow

Dear David,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

I have only been with Reclaim for a few…

I have only been with Reclaim for a few weeks. The care they have taken has been first class. They have already found my loan documents and have been in contact several.times. I was impressed with their care.

1 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Elaine,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

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