Reclaimd Reviews 13

Lucia, Yassin, and the team at Metaphoric were instrumental in restoring access to our Facebook business account after it was hacked. While the recovery process is inherently complex and took some time, their persistence never wavered. They made a difficult situation easy to navigate through professional service and exceptionally clear communication. We at Holly Pipe Corporation are incredibly grateful for their expertise and highly recommend their services.

The staff at Metaphoric were absolutely fabulous!! My personal FB page was hacked over a year ago and I lost access to my business page that I had for many years. I was hesitant that anyone could help me get it back as meta was not interested in helping me. I had tried several avenues, but didn't have any success. I stumbled upon Metaphoric by chance on Google and they were able to get it done!! It took a few months, but my access was recovered to my business page!! Their customer service is professional, knowledgeable and very willing to help. I strongly recommend them!!

I can't possibly say enough about Metaphoric. We lost control of our Facebook account and both our digital marketing company and us tried for over 8 months to regain access. Lucia and her team at Metaphoric not only got our page back quicker than they initially said but they went above and beyond and got our business account back as well.

I’m very glad I was recommended Metaphoric. The team was highly patient, attentive, and extremely helpful in resolving my Facebook login issue. Their support made a genuinely stressful situation much easier to navigate. I would strongly recommend their services.

There are no words to describe how grateful I am to Lucia and the team at Metaphoric. When my FB page was hacked, they fought relentlessly on my behalf until the dispute was settled. I'm grateful to have found them and sleep much better at night. Thank you, Metaphoric!

In 2023, long before I joined this marketing team, our original Facebook page was hijacked. The sole admin lost access, and control was taken over by individuals overseas. A new page was created, but the fallout was immediate—lost momentum, confusion from old vs. new tags, and slow, frustrating growth.

By 2025, I started navigating Meta’s maze of support options to try and reclaim the original page. It felt hopeless, until I found Lucia and Jenny at Metaphoric.

Like many, I was extremely cautious. There are countless scams out there from companies claiming to recover Meta assets, only to cause more damage. But after a virtual call with Lucia, my trust was restored. I knew Metaphoric was the real deal.

And they didn’t just offer hope—they delivered. Despite hacked profiles, unauthorized admins, and even a linked Instagram account used for crypto scams, Metaphoric worked through it all and successfully recovered our original page. On top of that, they guided me through the complex process of merging business accounts, a task Meta provides almost no clear guidance on.

They were fast, transparent, and impressively knowledgeable. If your business has lost control of a Meta asset, don’t give up. Reach out to Metaphoric. We’re beyond thankful, they truly made the impossible happen.

I feel very fortunate to have found Lucia and her Metaphoric team after my Facebook pages got hacked. Getting Facebook pages hacked is immensely stressful given the site's awful (practically non-existent) user support - thankfully Metaphoric put me at ease through their clear experience in page recovery processes and through their communication about which steps & strategies they'd be taking to recover my pages. The entire recovery process was seamless, and within less than a month of the hack, all of my pages were back in my ownership

My startup recomended me to speak to Lucia and she helped me recovered our FB page within 15 minutes over a virtual call... which is LIFE CHANGING, as it has allowed us to start running ads to raise brand awareness and generate revenue.
I would HIGHLY recommend Lucia to anyone!
Thank you so much Lucia 💚🌱

Lucia has been fantastic from start to finish, bearing with us through our many and ongoing admin and time challenges, and successfully regaining our admin access to our Facebook page after years (!) of being locked out. Professional, enthusiastic and a pleasure to work with.

We lost access to our Business Facebook Page completely, and she got it back for us! This was no easy task but she stuck with us and made it happen. I admired her calm perseverance, and I felt so much better knowing someone was on top of things. She was extremely dediucated to getting a complicated job done for us.

I cannot recommed Metaphoric enough! We are a small business and have been struggling with Meta issues for a while. Lucia made everything simple and stress free. It was taking up a huge amount of my time and Lucia was able to sort the issues efficiently and effectively in a calm way (unlike myself). For anyone having frustrating Meta issues, don't create yourself unneccesary stress and work with Metaphoric instead!

Very good service. We are a small business and found Lucia extremely knowledgeable and resolved our issue quickly. Highly recommend.

My company has been trying to find a solution for our META issues for MONTHS, and we exhausted all options including trying to get things resolved through META support and no luck. We had basically given up at that point.

We came across Metaphoric, and reached out to them about our issue. We got it taken care of in less than 24 hours!! From start to finish, it was super easy. Big shoutout to Lucia, she was an absolute pleasure to work with and she broke it down step-by-step to make the process as seamless and easy as possible! Highly recommend!!