rebuy.nl Reviews 

Bought an iPhone 'as new'. From the outside as new indeed, including the packaging (Apple). But the max battery capacity was only 82%. This is disappointing... I would expect at least 90%.

Was a good price,quick delivery and as good as new. My daughter enjoys her tablet. I am happy with the service and product

Superfast delivery & great experience! Thanks!

Super easy way to sell your old equipment and it's actually super reasonably priced!

I have a very bad experience. I bought a mobile phone from rebuy and sent it fully packed in original box to replace the display glass. But they sent it back to me in a normal box without changing the glass and with some plastic tape on it. Not only did I send the box and warrenty all the details but I contacted the company management and customer service several times but I have not been given any reply or solution.

This company are totally lacking in any type of ethical or moral standards.

They sent me a camera costing almost 400 euro, I open it and found as soon as I tried to take the first photograph, it was noisy and it could not focus.
So, I returned it almost immediately, stating that I was disappointed that the product had not been checked before posting it.
WARNING: THIS COMPANY IS NOT ETHICAL. NOT EVEN WORTH 1 STAR
They sent a mail a few days later stating that the camera had been abused by me while using it!!!!!

A terrible company, no discussion whatsover, nothing!!! They have now sent the camera back to me still not working properly, no discussikn, no apologies, nothing. NEVER USE THIS CORRUPT COMPANY!!!!!!

Sold two items, the price offered was very interesting and the whole process, from sending to getting the payout, took 5 days with the weekend in between!

Mane years, I enjoyed refurbished stuff from reBuy. Up until now, when I found out that I bought items for the «discounted» prices which are comparable to the same yet BRAND NEW items at a local provider. And also somewhat higher than ones in even better condition by other refurbished electronics sellers. Unfortunately, my grace return period is just over, so I guess... f*** me?

On a positive note, delivery, condition, and warranty service were just fine. My only trade-in went smoothly and they paid out the estimated amount exactly

Very bad offers on used phones, where they claim damages that you already select on the website and lower the price that already lowered when selecting the state of the phone on the website.

Total offer went from 173 euros to 17 euros.

everything went as agreed. this was my first exprience with rebuy. just happy about it like it went.

Great service and great products

Bought an Xbox one S. Product was in great condition. It was shipped and arrived on time. Packaging was also very good.

The overall process and experience was fantastic. I also believe they provided a good price for the product. I would totally recommend them.

Perfect!! Goede tweedehands product

Stay far away from this company, the positive reviews are lies, as are the promises of customer support below the negative reviews!

They will take pictures of other people's items that are damaged to try to lower the price that they pay out to you.

I sent two products to them: a Nintendo Switch and a high-end phone.

The Nintendo Switch had a screen protector on it from day 1, and was only used a handful of times since I originally got it. It spent most of its time in a padded carry case. The screen protector was removed per Rebuy's request before I sent it, and it was completely scratch free and dust free. The Switch was in absolute pristine as-new condition. Today I received a message with a counter offer because my Switch was supposedly damaged. They sent along three pictures of a completely different Switch that looked as if it had been dropped onto the sidewalk, and spent most of its time under some kid's bed collecting dust.

I replied that this wasn't my Switch and that I want the price originally quoted. I have pictures of the undamaged screen and the serial number. However, I know that when they inevitably send it back, they will send me this damaged Switch and keep my pristine one.

They received my phone sooner than the Switch, but they "need more time" to check it. It's a pretty rare configuration which I doubt they have more in stock of, so it must be hard for them to find a different one that is damaged to take pictures of. The phone was also pristine, with zero scratches on the screen and housing, but I'm sure they'll somehow fabricate evidence to show it's "damaged".

Good luck getting support, as their support E-mail address has auto-reply turned on and responds back that rebuy cannot be reached on that E-mail address. It's a joke.

If I do not get what was offered and what I rightfully should receive I will make complaints with the ECC and the ODR of the European commission.

All good, quick service. Received what has been ordered.

I orders an Apple Watch SE and and iPhone 13 Pro. Fast delivery. Great products and reliable website