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Rated 5 out of 5 stars

Bar controls arrived promptly. no damages to anything in the package. Super excited to complete my build. The buttons seem to be in working order (haven't powered them yet ) but I will say they look a... See more

Rated 5 out of 5 stars

There were some initial hiccups but these have been very, very well resolved by Piet. The products themselfs are of notable high quality and feel very solid. The contact with Piet was in fluent Englis... See more

Rated 5 out of 5 stars

I contacted Rebelmoto with some questions. They respond quickly. Also with further questions. They gave good advice and invested time in my situation and what I wanted to achieve. The product is of... See more

Rated 3 out of 5 stars

Great product posted quickly. Just a small mater of a tiny item being posted in a box that could hold 4-500 of them. A bit of overkill and costly. But thanks.

Company replied

Company details

  1. Motorcycle Shop

Written by the company

At rebelmoto we design and manufacture custom motorcycle parts for cafe racers, scramblers and other custom motorcycles. Parts for BMW, Ducati, Honda, Yamaha and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69 reviews

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Rated 5 out of 5 stars

Great service

Ease of ordering online , fast delivery to Guernsey Channel Islands, however a bit disappointed the VAT was not deducted but overall pleased with the service and the parts received are very good .

10 April 2023
Rated 1 out of 5 stars

3 button switch fail

Just an update since submitting my review on the three botton switches, rebelMoto came back very quickly in response to my review which at first I thought was amazing and professional,

only to find out they just wanted to work out everything to clear their product of not being fit for purpose, since using their product I have read a lot more reviews and watched videos and 9 out of 10 people say it is not worth the heartache,

They even offered me to buy new switches from them at full price, not sure how I could refuse. I never asked for a refund I never expected a replacements, I just put up a review, this review is my opinion you make your own mind up but I will never deal with the company again after being bombarded with emails asking all intricate details about connections wire and soldering joints just so they could clear their product, not cool, thank you for taking the time.

I just want to point out that rebelmoto was very easy to deal with and I have no issues whatsoever with sales,or delivery,it was perfect.

Hwever the three button switches with LEDs, these things look amazing and would be amazing but almost unusable,

I bought two of the three button controls the middle button is fine the upper and lower buttons are on usable inside the CNC bracket, too small to attach the wires inside the bracket, so made on bench and installed into bracket/housing, vis I have to say is some kind of Chinese water torture, this task as simple as it may seem is still giving me nightmares to think about, in my opinion this switch although I want to love it so badly, unfortunately I threw it in the bin after breaking taps off the buttons trying to screw them back into CNC bracket.

100% the effort to reward is definitely not worth the effort

2 August 2022
Rebelmoto logo

Reply from Rebelmoto

Dear Lindsay,

First of all thanks for taking the time to write a review.

Following up on your review you informed us that you had used 0,5mm2 wire in your attempt to install the rebel switch. This wire diameter is more than double the recommended thickness. The installation instructions mention the use of 0,22mm2 (24 AWG) when installing the rebel switches.

Using thicker wire is first of all overkill as the current is very low. Only a few mA. Also, it makes the installation nearly impossible, with a high risk of breaking the components. If 0,22mm2 (24 AWG) wire is used there is plenty of space within the rebel switch housing to route the wires without risk of breaking any of the terminals.

As any other company trying to provide the best possible service to their customers, we of course reply to the mails we receive. I am sorry that you perceived us replying to your mails as “bombarded with emails”.

We are always happy to help and provide guidance as best as we can on all DIY jobs related to installing our parts.

Cheers,

Piet


Rated 5 out of 5 stars

Very positive experience

There were some initial hiccups but these have been very, very well resolved by Piet. The products themselfs are of notable high quality and feel very solid. The contact with Piet was in fluent English, and at the same time also thought along with me.

25 February 2022
Rated 3 out of 5 stars

Great product posted quickly

Great product posted quickly. Just a small mater of a tiny item being posted in a box that could hold 4-500 of them. A bit of overkill and costly.

But thanks.

23 December 2021
Rebelmoto logo

Reply from Rebelmoto

Hi,
Thanks for your feedback. I agree with you that placing a little 5 gram push button in a 18x18x7cm is a bit overkill. It also feels silly to us. The thing is that DHL charges us the same whether we send a 50 gram package or 1kg. We have previously sent small items like a push button by regular mail, but some never arrived and the ones that did took 4-5 weeks. Resulting in a not so happy customer, understandably. For that reason we only ship with DHL Express when sending to Australia. Hope that makes sense.
Please don't hesitate to contact us if you have any further questions or comments.
Cheers,
Piet

Rated 5 out of 5 stars

great service

an excellent service.
have ordered from overseas, yet products arrived as fast as a domestic order because of their rapid response.
the service is totally under control and very reliable.

20 December 2021
Rebelmoto logo

Reply from Rebelmoto

Hi Ken,
Thanks so much for your review. Happy to hear that everything worked out as it should.
Cheers,
Piet

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