Rebeccarhoades Reviews 47

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I ordered a dress from RR and sadly it didn't fit ,too small . I contacted customer services and they were fantastic I sent the dress back paid £50 , sent my measurements a few weeks later I git the... See more

Rated 5 out of 5 stars

Ordered multiple dresses and loungewear from Rebecca. The prints are unusual and always get lots of compliments. Reading other reviews people need to remember this is a small business so things may t... See more

Rated 1 out of 5 stars

This has now been resolved with the refund cleared in my account. I wish Rebecca and the team well as the products are beautiful. Maybe a bit of a review around the refund process is required?... See more

Rated 5 out of 5 stars

I love RR prints and I find the Sydney dress really suits my figure. Every time I order Rebecca has my specific measurements and the dress is ready to wear no alterations required just good to go! I’... See more

Company details

Written by the company

Rebecca Rhoades is a Luxury fashion brand that prides itself on creating beautiful, unique and versatile clothing for women. With a focus on quality materials and attention to detail, each piece is carefully crafted to make women feel confident. Founded by designer Rebecca Rhoades, the brand has quickly gained a loyal following of fashion-forward women who appreciate the brand's commitment to quality and creativity. With a dedication to sustainability and ethical production practices, Rebecca Rhoades is also conscious of its impact on the environment and strives to create clothing that is both beautiful and responsible. From casual daywear to elegant evening attire, Rebecca Rhoades offers a diverse range of options to suit every woman's individual style and occasion. Whether you're looking for a statement dress for a special event or a chic top for everyday wear, Rebecca Rhoades has something for every woman who wants to make a statement with her style. Experience the confidence and empowerment that comes with wearing Rebecca Rhoades.


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4.1

Great

TrustScore 4 out of 5

47 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Bespoke dress made by Rebecca

Bespoke dress made by Rebecca, From visiting the studio and being measured Rebecca was extremely knowledgeable , professional and efficient, The gorgeous dress arrived in less than two weeks. Will definitely be purchasing again in the future. Thank you Rebecca and team.

8 January 2024
Unprompted review
Rated 5 out of 5 stars

I cannot recommend RR highly enough

I cannot recommend RR highly enough! I contacted Rebecca after having read an article where she had made her friends Wedding dress during Covid...and cheekily asked if Rebecca might be up for making something similar for me...
I loved the dress and just thought i-d chance my arm.
Rebecca could not have been nicer, warmer or more professional about it!
I visited the studio with my Mum and sister and was measured up for my 100% silk bespoke Wedding dress!
Rebecca was a delight, the dress was a dream to wear and made this bride feel incredible, glamorous and comfortable all day long! I didn't think it could be done...but I was delighted to be proven completely wrong! Rebecca's expertise, insightful advice and approachable manner were a Godsend! ...and she didn't charge the Earth either! Rebecca's passion and skill made this sometimes-shy-and-a bit-reluctant-to-be-the-centre-of-attention bride shine like God damn Hollywood starlet all day long!
So flattering, so well made...just perfect!
Thanks a million Rebecca!
Your a true talent! X

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Addictive fashion

I love RR prints and I find the Sydney dress really suits my figure. Every time I order Rebecca has my specific measurements and the dress is ready to wear no alterations required just good to go! I’ve contacted Rebecca last minute as something has come up and she’s made my dress and posted it out for me to wear - sometimes within 48 hours (now that’s exceptional customer service!) I wouldn’t buy a dress from anywhere else now! A special event deserves that special gown and they never go unnoticed

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely gorgeous designs

Absolutely gorgeous designs. Great fit and feel amazing in anything from Rebecca . So many compliments and definitely a statement piece for any wardrobe.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

SHOW STOPPERS EVERY TIME

One word - FABULOUS !!! I have ordered a number of bespoke dresses, jumpsuits, play suits, hoodies and tops from Rebecca Rhoades and have felt fabulous in every item! I always get stopped and complimented. I have even been stopped at the races and featured live on ITV and was also papped and put into the papers and online! I will not order from anyone else because the quality, prints and styles are un matched!

1 January 2024
Unprompted review
Rated 5 out of 5 stars

I contacted Rebecca asking for a…

I contacted Rebecca asking for a bespoke dress which wasn’t on her website for a very special occasion. I wanted one or the styles but in a different colour and customised to fit me. Rebecca was outstanding!! The service & communication I received was first class and the dress was to die for! Rebecca made my dress completely unique and I felt a million dollars . Thankyou RR

1 September 2023
Unprompted review
Rated 5 out of 5 stars

I have had the most amazing dresses

I have had the most amazing dresses, jumpsuits & evening wear from Rebecca Rhodes for over 5 years now.
Every single garment is made from the highest quality fabric & is made to fit within an inch of your life.
Thank you Rebecca, looking forward your new creations ♥️♥️

15 May 2024
Unprompted review
Rated 2 out of 5 stars

I bought a dress for my hen party…

I bought a dress for my hen party unfortunately it took so long to arrive. I had to contact customer services to chase up as it still had not been dispatched nine days after the order. Arrived in a strange oversized box Not a problem just struck me as a bit odd. It was not in any particular branded packaging or anything. It look like a box that you would get from a supermarket. Inside Of the box was no return information. Because the dress arrived after My Party I’ve now had to contact customer services again to ask how I go about returning the dress it doesn’t seem like they offer any kind of return service which I’m quite surprised about. I also couldn’t find any return information on their website again, quite surprising that cost over £200. Also struck me the quality of the dress did not match the price tag, The dress felt like quite a cheap polyester type material. Thankfully I paid via Klarna so I have set it to return because after having read other peoples reviews they seem to like holding onto peoples money!

25 April 2024
Unprompted review
Rebeccarhoades logo

Reply from Rebeccarhoades

Dear Nicole

We are sorry for any confusion we are a made to order brand (it’s on all of our products but we understand that this can be missed) it’s a 1/14 day window usually for items to be dispatched.

Our returns information is also displayed on the website under the returns section here

https://rebeccarhoades.com/policies/refund-policy

We apologise for information not being clearer and thank you for letting us know.

Apologies on the box that wasn’t to your liking and also the fabrics. The fabrics are a very expensive stretch tailoring which we have tried and tested for many years but we understand this isn’t always to everyone taste but we can assure you it isn’t cheap.

Regarding the box, we are doing our best to improve this, we have used ethically sourced boxes that are recyclable but are working on getting them branded. The sizing issue is due to the 10m hem tape we hate to see this particular dress crushed but thank you for feedback as it’s always welcome to improve things.

The refund has been actioned our end and we have notified klarna

Thank you

Team RR

Rated 5 out of 5 stars

Made me feel a million dollars!

Dresses are made to order and so it's to be expected that there's a delay sometimes. So, be prepared to wait, but I promise you it's worth it!! I am now the owner of 5 RR dresses - each one so different. Every time I wear any of them I just special and get so many compliments. Already contemplating the next purchase. Thank you RR x

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Very upsetting experience.

Very upsetting.
I returned a beautiful dress because it was a little tight and didn't fit me as I had hoped.
I wish I had paid by credit card to protect my payment as a month after confirming receipt of my return, they still haven't refunded me. I am owed £263!
I have emailed several times and messaged via Instagram but I have had no replies.
It's such a shame as the dress was beautiful just not for me and they are not sticking to their refund policy.
I fear I am going to have to go to the small claims court as it's simply too much money to forget about.
I would avoid this company until they can dramatically improve their customer service.

9 March 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful dress!

Absolutely beautiful dress and was hand made to my exact measurements! So much better to support a local business rather than fast fashion brands which end up in landfill. Thank you to RR for a great service!

23 April 2024
Unprompted review
Rated 1 out of 5 stars

Appears to be a scam company

Ordered two items, did not arrive on time, they responded to my email to say they were being custom made and would be posted the next day, despite this now being after the event they were required for. No items have arrived a month later. They are not responding to any emails and no telephone number appears to be listed. The value of the order is £500 which is a lot to spend! I will be going through small claims court. I would strongly advise not to purchase from this company.

14 April 2024
Unprompted review
Rebeccarhoades logo

Reply from Rebeccarhoades

Dear Unhappy Customer

Please can you send us your name
Or order number so we can rectify the issue for you?

Thank you

Team RR

Rated 5 out of 5 stars

Rebecca rhodes stunning dress

Asked rebecca rhodes to make me a dress for the grand national from last years season 2023 very satisfied dress was made & sent out received within 2 weeks, stunning dress so many people complimented on it throughout the day excellent service from start to finish cant wait to see what she can make me for next years grand national

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Playsuit

I purchased a Rebecca Rhodes leopard Playsuit in an Instagram flash sale. It fits like a glove so true to size and so comfy. Delivery was fast. Will purchase from Rebecca again.

12 August 2023
Unprompted review
Rated 5 out of 5 stars

A unique dress

Having bought from Rebecca previously online. I needed a dress for a close friends wedding, Rebecca was kind enough to allow me to visit her. She listened to what I was looking for measured me up and got the dress sent out to me with in two weeks. The dress was beautiful and I received lots of compliments. Everything from Rebecca is made in Leeds and this is a massive plus for UK fashion

3 April 2024
Unprompted review

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