Rearo Reviews 

1,890
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and outstanding communication, making interactions pleasant and efficient. People frequently highlight the first-class service, noting the ease of ordering and overall professionalism. The product selection is highly regarded for its quality and variety, with many consumers appreciating the prompt and timely delivery service, often noting the courtesy and assistance provided by the drivers. However, some customers noted that materials occasionally took longer than expected for delivery. Additionally, a few people experienced issues such as missing components or items arriving damaged, though replacements were often provided for damaged goods. Another concern was products shattering during the cutting process, which was not always eligible for replacement.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, with many praising the high standard and quality of items... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as superb and excellent from... See more

Delivery service

People report positive experiences with delivery service, often highlighting the helpfulness and... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of the ordering system... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,890)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfaction.

Great company to deal with from beginning to end.
Been using the Selkie wall panels for some years now and Rearo have always got their act together. Keep up the good work.

20 January 2025
Rated 5 out of 5 stars

Great brewery

Great brewery with even better beer. Staff are amazing and helpful. If you get a chance you should visit this brewery and go on their tour like we have done before , it’s so interesting to see the process and taste afterwards

23 December 2024
Rated 4 out of 5 stars

Good and service but wee delay as…

Good and service but wee delay as waiting for stock in and when the driver and delivery to our address I expect two men doing worktops into my house but only driver and asked me help the worktops carrying into my house? Done that also already 3m x 600mm on facial surface scratches line about 1m must be come from warehouse so any idea how solve the problem with scratched?

12 December 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, called as had to change my order due to installation issues. They were very helpful and nothing was too much trouble. Order altered and still delivered on the day originally advised. Refund given for the difference and the items were better quality than expected.
Would recommend and use again.

22 November 2024
Unprompted review
Rated 4 out of 5 stars

Quality products and helpful staff

I was looking for wet walls, kitchen splash backs and worktops. I called in a few times to look at products, and staff were friendly, patient and helpful. I was given samples to take home and advice about what might look best.
Products were delivered for free and arrived on time; one item was damaged and Rearo quickly resolved this by replacing the item the next day. I would use them again.

4 November 2024

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