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Rearo Reviews 

1,891
•
TrustScore 5 out of 5

4.8

Bathroom Remodeler
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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and outstanding communication, making interactions pleasant and efficient. People frequently highlight the first-class service, noting the ease of ordering and overall professionalism. The product selection is highly regarded for its quality and variety, with many consumers appreciating the prompt and timely delivery service, often noting the courtesy and assistance provided by the drivers. However, some customers noted that materials occasionally took longer than expected for delivery. Additionally, a few people experienced issues such as missing components or items arriving damaged, though replacements were often provided for damaged goods. Another concern was products shattering during the cutting process, which was not always eligible for replacement.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, with many praising the high standard and quality of items... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as superb and excellent from... See more

Delivery service

People report positive experiences with delivery service, often highlighting the helpfulness and... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of the ordering system... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,891)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service - made an order for click and collect. Product arrived on time. Great quality materials and good pricing too. Will definitely be back.

15 May 2025
Rated 5 out of 5 stars

First class service

From my first contact with Fiona I had first class service. Fiona was absolutely amazing she sorted everything out for me . I needed it delivered outside of their normal delivery day and she sorted it out. Fiona went above and beyond. The quality of the worktops are brilliant. Highly recommend

12 May 2025
Rated 5 out of 5 stars

First time customer

First time customer. Knowledgeable and helpful advice from Fiona with no feeling of being rushed was great. Delivery on time with no issues. Would recommend and use again. The selkie sheets arrived packed individually wrapped which is a good sign they have been looked after during the manufacturing and delivery process.

17 February 2025
Unprompted review

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