Rearo Reviews 

1,891
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and outstanding communication, making interactions pleasant and efficient. People frequently highlight the first-class service, noting the ease of ordering and overall professionalism. The product selection is highly regarded for its quality and variety, with many consumers appreciating the prompt and timely delivery service, often noting the courtesy and assistance provided by the drivers. However, some customers noted that materials occasionally took longer than expected for delivery. Additionally, a few people experienced issues such as missing components or items arriving damaged, though replacements were often provided for damaged goods. Another concern was products shattering during the cutting process, which was not always eligible for replacement.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, with many praising the high standard and quality of items... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as superb and excellent from... See more

Delivery service

People report positive experiences with delivery service, often highlighting the helpfulness and... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of the ordering system... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,891)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Only required a small piece of worktop…

Only required a small piece of worktop for our utility room so not a big purchase. Peter & his staff in Glasgow couldn’t have been more helpful. Had the perfect item in stock, cut it to the size we needed and all for a brilliant price. Absolutely delighted.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

This was our first order with Rearo

This was our first order with Rearo. Initially made contact via the internet and ordered a free sample, which our customer approved. The order was made and a delivery date agreed. The delivery was on time despite me having to change the delivery location after the order was made.

25 January 2026
Rated 5 out of 5 stars

From the initial order of shower wall…

From the initial order of shower wall panels to the final delivery, the communication was outstanding. Unfortunately, the panels arrived damaged and were unavailable for immediate replacement. Jordan, based in Aberdeen, was exceptional in finding alternative options and ensuring that the replacements were delivered in perfect condition. The service provided was impressive, setting a standard I wish more companies would follow. Thanks to Jordan, I'll surely make another purchase for our next project.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

We stopped in to look at clearance worktops and Peter was incredibly helpful. They were out of the ones we wanted but he gave us a great deal anyway. Outstanding customer service.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Bathroom and kitchen panels

I went with my daughter to buy some kitchen panels. Fiona from the Northampton branch was amazing. Her knowledge of their products was invaluable.

Her expertise was lovely, helpful and truly appreciated.

She arranged delivery of the panels and extras we needed within a short period of time.

The delivery was superb and professional.

The costing was sorted by her and the account’s member of staff.

Her help in finding a professional fitter was amazing too as ours had let us down.

We are now about to redo our bathroom and will be ordering bathroom panels shortly.

I would highly recommend seeing Fiona for all your bathroom and kitchen panels as they are superb quality.

Thank you again for helping 😁❤️

14 October 2025
Unprompted review

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