Real Estate Removals Reviews 

Worst removal company we have ever used, would not recommend. Used them in 2021 to move us between three locations (2-1). Both moves we witnessed our goods being thrown onto their lorries with very little care and attention.
We had some items from the first phase of the move temporarily stored and discovered they were in a shipping container on a farmyard in an unspecified location and not in a proper climate controlled storage unit as indicated on their website and previous communications. We had to arrange collection of our goods from the site ourselves once we tracked them down! Now having been through all the boxes it is clear that multiple boxes had been damaged in the initial transportation in 2021 with hundreds of pounds worth of damage to valuable antique crockery and furniture that was blistered and affected by temperature changes in the shipping container. No compensation, very aggressive company director throughout whose parents (Executive Directors!) had to step in and assist the situation. Very very unprofessional company, lots of similar reviews, avoid at all costs!

Do not trust these people! They have stolen £20,000 worth of art from me. I paid them to move my things to Portugal and they claim to have lost my entire art collection. They attempted to fob me off with some story about it being sent to a woman in France, but they won't provide me with her name or address. They've stopped answering my emails and calls. This has been going on for over year. I'm currently in touch with the Road Haulage Association and the police. I just wanted to warn others about this company so nobody else falls foul to their vile crookery.

Terrible experience. Rather than the two delivery men promised to move furniture to France, it was one man and his girlfriend. There were multiple problems. When we complained one of the company directors was very aggressive and threatening. Items of ours were lost, compensation was promised by another company director, but still not paid (the move was approximately 10 months ago). We are currently storing items that aren’t ours but they delivered in error.

Terrible service. I moved on the 28th of May and was told they would arrive at 8.30am. They turned up at 12.30. At that point I had already completed and the new people wanted to move in! The lorry was dirty with no makings on to say who they were. No protective covers for my furniture. Basically not enough men to do the move and I had to ring family members to help. I’d paid extra to have them dismantle beds and then put them up at the other end. My family ended up doing most of the work. This cost me £1300. One lorry turned up and they said two should have been there. I had furniture scratched and smashed! I’ve had several communications with them and an email to say I will be receiving compensation. Still haven’t had it and now no one answers the phone or emails!!! Does anyone have any contact details?

This company move me 5 miles on August 2nd and what a disaster. 2 vans instead of 5 I was promised. I van having a minor accident with my furniture inside, resulting in damage to some of my belongings. Last of belongings being taken from old house at 6pm, when house should have been vacated at 2pm. Paid for disassembly of wardrobe and then reassemble, which wasn't done due to late time. Steer clear if you value your belongings, as their phone number is unavailable, as is their sister companys' phone.No way of making arrangements to have my wardrobe reassembled or to make a claim for damages. Worst company ever.

We were asked to recommend their services from a previous employee whom we trusted and worked with - They have since left this company. Shocking service provided to one of our clients, lost their items which have sentimental value to him, damaged several other items, charged him twice, items were stored overnight in a damp barn. I have asked them for their complaints procedure on behalf of our client, chased twice still no response. All leaflets removed from our office we will not be referring anyone to this company in the future - shocking and down right disgusting behaviour from a so called reputable company with peoples possessions. £50 for every lost or damaged item they offer on their contract as they are not BAR registered and have no insurance to cover your possessions.

The team went above and beyond from Lorraine to the removal men. They had the most flexibility with changing dates etc and most competitive in price. On the day, we had more hands to help.

The removal was quick and stress free. Thanks for all your help!

Fantastic service, from the moment I contacted them till the last box was in my new home! The lads that did moved us from our old home to our new one we’re first class and a credit to the company.

Brilliant company, very professional and friendly staff. We almost had a situation where the chain fell through and had to change dates for the move a few times, nothing phased the staff and I was assured my money was safe and everything would go to plan once I had a confirmed move date. On the day everything ran smoothly, the team called an hour ahead of arrival first thing in the morning and were efficient, courteous and made sure we were happy. Well recommended, keep up the good work Real Estate Removals!

Helpful team and moving my furniture with care. Also help me to put my stuff on the floor I requested

Excellent service, the team were very punctal and moved all my items in record time, extremely efficient and very helpful

Moved our things into the vans promptly and carefully. Drove to our storage unit and packed all those items, then headed to our new home. All finished by half 4. The guys were great, professional and very friendly. I would recommend and would definitely use again.

We used Real Estate Removals for our move from Derbyshire to Glasgow earlier this week and couldn't be happier with the service we received. The lads under Craigs direction did a fabulous job and have moved the contents of our house to storage while awaiting a move to our new home. All the lads worked so hard.
Could strongly recommend!!!

Company not take any responsibility of damages what they doing, even if You catch them by hand they will deny so better watch for Youre stuff with this company. Wideo, photo evidence and still refuse to take reaponsibility.Thank You not recom. not proffesional.

I was very satisfied with the first part of my move, I have all my belongings in storage until I’m ready for next stage of my move, the lads turned up on time, they were very good, and hope they will be able to do the next stage to deliver to my new home

Very good experience! They were quick, carful and very professional. It made our move much easier.

Spot on team of removal lads
On time, fast and safe

Please do not use this company to remove your furniture. We have been left traumatised, out of pocket and with lost and damaged furniture.
Our furniture was in storage for six months. It was then discovered that the storage facility had been leaking causing considerable water damage to our furniture and boxes of items within. The company eventually admitted liability but only offered £50 on named items. Example: a £2000 antique table was only compensated by the token offer. There were many items never returned, some never seen (answers about these resulted in simple 'don't knows'), some broken, many scratched. When the goods were initially delivered, items fell out of the dishevelled interior of the van, some breaking there and then', and with a fetid smell! It took hiring a solicitor and months of negotiations to reach an unsatisfactory low financial compensation. Never Again!

Very helpful staff. Smooth move from one house to another house.

Cheerful guys who couldn't do enough to help on what was a stressful day. Thank you.