Ready Refresh Reviews 100,836

I really like ready refresh company s services

Awful since they changed ownership. I would not recommend. The delivery schedule is off. The price has gone up and service has declined.

Have been using them for years. Always on time, great service.

Ready Fresh took over my water company and it has been a nightmare ever since. I skip or change a delivery date and they deliver anyway. When they merged I had to leave my phone number and they called back but the young lady hung up when I asked for information on my account. I told the delivery man that I was not accepting the delivery until his office contacted me. They sent another delivery anyway and I declined that one also.
I have also been charged for more bottles than I received. I’m done with this new thing of not being able to talk to people/companies that can easily take your money and don’t have human communication.

The water is always great and fresh when we need it we love to drink it everyday

They stopped deliveries for several weeks, lying daily about when I would get my water, finally I went somewhere else twin rock water - great service.

Ready Refresh is a very reliable and professional. They deliver my water monthly and they are always on time. I live in an apartment building, and wal
Long up those stairs can be very challenging for me. With Redy Refresh, my water troubles are gone! I referred them to my family, friends and anyone I know who wants their water to be delivered on time and hassle free!

The convenience is okay as I'm not too mobile anymore, but the service is not the best. They were a better company before merging with Primo Brands. They don't keep their word. They include unexpected additional charges and have to many unnecessary fees. Every agent gives different information every time you call. So far, I'm not too happy with their service.

Everything was perfect. Communication was excellent. Delivery was perfect.

Good luck trying to cancel service with Ready Refresh, just because the person who answers the phone is polite does not mean they are helpful. After multiple emails and phone calls over a series of months, I was finally able to get them to pick up my equipment and close my account.

This service is amazing, and the driver/delivery person is extremely kind and genuine. As a disabled person, he set my bottles outside the door where they could be easily moved inside. The driver before him would set the bottles downstairs on the floor next to the garage door. The new driver is a lifesaver.

I can always count on Readyrefresh to deliver water on time and the driver is helpful and friendly. The bottles are clean and the water refreshing. The service is so good I also have them deliver to my parents home.

Clean water delivered every time we set the date. Always on time. Convenient and quick. We will not go back to bottles waters. Ever!

It Is great experience working with NSLA Carship LLC Ask for Ted the great Agent to enroll with.

We have used for years at home and business. WE moved out of our home, they picked up all and we thought all was fine. We noticed 28 months or so of charges after the move out and called them on it. They agreed to the pick up and cancellation but said - why didn't you catch it sooner and we only give 3-6 months credit. We sent them $2157.14 worth of proof of charges AFTER MOVE OUT AND PICK UP DATE. They creditred $323.09. I guess we'll continue in small claims. Between this and their awful website and the fact they change or cancel delivery dates the day before or whenever they want to without notifying - don't use them. RUn to someone else

i cancelled the service in september 2025,because i was moving out the state,and in january 2026 the company is trying to continuing charging me for water, and are trying to get into my account to collect money,be aware of companies like this,with no morals o
decency,im 72 years old and notice how companies like this are taking advantage of the elderly.

Communication is key for me. I like talking to a trusted employee when you made the change. It made all the difference for me. I finally spoke with someone and I appreciate the extra mile they took with my account and me. Cynthia S.