RDX Sports Reviews 

I ordered a couple pairs of gloves from RDX. When the package arrived, there was only 1 pair in the package. I reached out to the customer service team and requested the 2nd pair because I needed them for a trip in a week.

The customer service team managed to find a pair of gloves that replaced the ones I ordered (the ones I ordered were out of stock) and managed to get them to me before I left for the trip. 5 stars for customer service!

Skipping rope fell apart after first use terrible quality

What a damn fine company!!!...Gloves are next level quality, delivery in 2 days and such a nice smooth process.

Congratulations on a well run Company.

I shall be buying much much more .

I purchased a headgear that started splitting at the seams within probably 5 uses (light sparring, no additional tears or misuse). The problem only continued to get worse, so I reached out to customer support to see if they could help me with what I assume is a defective product. They didn't do anything to help me other than offer a 10% discount, because it was purchased over 3 months ago (it was not used I'm immediately after purchase). I sent in photos and talked to multiple customer service reps with no genuine care for a bad quality product or making things right with a customer. They did not stand by their product, so I will not be purchasing anything from RDX again.

Quick reaction and problem cholved. Started a chat and within two questions my problem was solved!💪
Thanks so much

I bought an RDX lever buckle belt and used it for about a month. The leather design is beautiful, and the back support felt amazing, much better than my old nylon one.

Unfortunately, the lever buckle part ended up breaking after about a month.

After contacting the company and asking for a replacement, they quickly emailed me back, and offered to send me the part right away.

My replacement lever buckle arrived in less than a week. I will definitely be choosing RDX Sports again in the future! These guys have GREAT customer service.

Customer service was very fast and helpful

Excellent product and customer service. Thai pads are light weight but very sturdy, durable, and well built. Overall really great product.

I order a pair of boxing gloves for my sister’s first fight and we had a little issue as the 1st pair didn’t arrive but I emailed the company and a lovely gentleman called David white replied and was very polite he informed me the parcel was missing but he would send out another set 1st class I accepted and I received the gloves the next day.
They are amazing will definitely order again thankyou.
I would again like to thank David for all his he the company should be proud to have you as an employee

Good day.

I would like to share my experience with RDX as a brand and customer servicer.

On July 2024 i ordered an item from the rdx.com website and during the online transaction I didn't fill all the boxes correctlt. The e-mail box wasn't correctly filled and for that reason I didn't receive any confirmation e-mail or any proof that I had made the purchase. After a week or so I got in touch with the automated assistant on the website thinking immediately I had been scammed cause the money had come out from my bank account and did show "RDX EU SPORTS". So while I had simply accepted that I had been scammed I kept receiving e-mails from RDX asking about the situation and insisting I gave them more details in order for them to locate my transaction. After I provided them with my bank's transaction reference they could finally locate the transaction and explained what the issue had been and prompted themselves to update the sending option to top priority.
Not only did I receive the item very quickly after but it was also perfectly and safely packaged.
What impressed me the most was the stubborness from the customer services in the form of quick responses to my emails and willingness to solve an issue that was my fault and honestly they didn't have to chase after since i had already completed the transaction and the fault had 100% been mine.

Honestly for the problem solving and cordiality of all their communications I can easily say this was the best experience with an online purchase i have ever had in my 33 years of existence.
Thank you very much RDX.

(And, no, I wasn't payed to write this. I am just grateful).

Best regards.
Fábio Barbosa (Portugal)

Thank you RDX
Fast service
Best quality for cheap price
A lot of items
THANK you RDX Customer service ❤️

Great product, contacted customer service regarding a delivery update and they were really helpful. Will be purchasing from this company again!

Got my new mask. I gave them to my 140 pound fighters and one ended up cracking right in the middle. The mask are pretty awesome but weak in the middle. It ended up cutting my guys nose. RDX should reinforce the center with a metal bar. I will definitely pay top dollar for that.

Great customer service

Great company to do business with. Everything was handled quickly and professionally and I was kept informed of what was happening at all times. My exchange was done quickly and with no fuss. The products are superb, especially the leg stretcher, which has restored some much-needed strength and flexibility in my legs. Highly recommended.

Two weeks ago, I placed an order for a heavy boxing bag from RDX Europe. Unfortunately, there was an error with the address I provided.

I contacted RDX via email, and they provided me with excellent customer service. They explained the situation and what I needed to do to resolve the issue. After a series of five emails, the issue was successfully resolved, and the package was on rought to my correct address. However, the courier made a mistake and never left the package at my house.

I then went through a second process of trying to reclaim the package. I believe RDX contacted the courier and got the package promptly redelivered to my house. At no extra charge, they even provided me with a refund due to the unusual circumstances.

Throughout the process, I was impressed by the exceptional service and clarity provided by RDX. Their commitment to customer satisfaction was evident, and they went above and beyond to ensure a positive experience.

WORLD CLASS COUSTAMER SERVICE

My customer service chat with RDX was informative and supportive beyond my expectations. I am grateful to have had the pleasure to speak with someone who made me feel at ease and resolved my concern instantly.

Ordered some boxing pads for my partner. They split open after 4 months of use. Tried to get a refund and was told the warranty is only 90 days. Absolute joke, pads should last way longer than that. Customer service just spewed the usual lines at me and told me to email. Management couldn’t be contacted at all just round in circles. Won’t be ordering again.

The delivery was very fast. Quality is perfect, i and my husband were happy. Support team helped me a lot with the changing my delivery’s address. I can recommend 100% this shop. And thank you again.

Just want to let everyone know of the exceptional customer experience I’ve received from this company I had a small problem with one of the gloves that I purchased I sent a photograph explaining what was wrong with the glove and 2 days later I received a brand new pair of gloves do not hesitate to order from this company as customer service is second to none thanks again 👍