RDX Sports Reviews 

5,039
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful customer support team, noting that any problems with orders are handled with remarkable speed and professional efficiency. People also love the durable gear and high-quality products, mentioning that purchases arrive promptly and consistently exceed all their expectations. Some reviewers were not happy with sizing discrepancies or delivery errors, pointing out that items occasionally arrived too small or were mistakenly sent to wrong addresses. A small group of consumers also experienced product defects after short usage or faced frustrating communication hurdles when trying to arrange returns.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality and durability of items... See more

Customer service

People report positive experiences with customer service, highlighting fast responses and helpful... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of outcomes.... See more

Quality

Users describe mixed experiences with quality, reflecting both high satisfaction and notable concerns. While... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some experiencing fast shipping and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

At first I had some problems with wrong sizes and a torn rash guard but after talking with the customer service ( wich was very fast at replying ) they replaced the Radhauses with no additional price... See more

Company replied

Rated 5 out of 5 stars

Ordered some sports shorts for my son-in-laws Christmas present, which arrived very quickly. Unfortunately they were too small so contacted RDX and asked if I could exchange them for a larger size. Th... See more

Company replied

Rated 5 out of 5 stars

Fabulous company and staff. I put through an incorrect order which was immediately rectified and they even sent a complimentary gift over the new year and a really nice follow up email. My products... See more

Company replied

Rated 5 out of 5 stars

Dealing with RDX Sports has been a pleasure! I ordered this punching bag and it arrived quickly but without the chains. I emailed their customer service team and the matter was handled with urgency an... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Boxing Club
  3. Martial Arts Club
  4. Sporting Goods Store

Information provided by various external sources

RDX Sports is a manufacturer and retailer of high quality, professional boxing, martial arts equipment and sports wear. We have a passion for both the Boxing and MMA industries and are committed to excellence, with each individual product passing through our rigorous quality control system, from larger items such as our punch bag frames right down to our boxing gloves. Supplied to gyms, personal trainers, amateur and professional boxers and fighters. We have fast become known as being 'the fighter's choice' for our superior quality products, as well as our exacting standards of customer care.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(5,039)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. I would highly recommend. Nothing is too much trouble for this company. They really do care about good customer service/after service.

13 March 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are satisfied with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 2 out of 5 stars

Grappling socks.

I bought the MMA grip socks and initially loved them but for the price the durability is lacking. I have only used them a month and a half and they are already coming apart at the toe and all the colors are peeling off. For the price, it's not worth buying if you train with any regularity.

5 March 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you've experienced. Please contact us at (compliance@rdxsports.com) so we can assist you further and explore possible solutions. Your satisfaction is our priority and we are here to help!

Rated 5 out of 5 stars

A1 Customer Service

Wow, what customer service, A1. Slight problem with original purchase, all sorted and replaced within a couple of days. Fantastic communication. I will be using again. Thank you

13 February 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything was sorted so quickly and you were happy with our service. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Beautiful Gloves for the girly boxer!

Ordered some of the floral gloves for my boxing girl and new head guard! The quality is excellent and this was very noticeable as soon as I opened them! The leather is soft and well padded, it was so nice to have some pretty gloves-and anybody that loves a little bit of extra flare these are well worth ordering! She absolutely loves them and has had loads of compliments! She said they were really comfortable to wear and very supportive! And the Head Guard was soft and comfortable.

I also wanted to change the size of the head guard at the last minute-I dropped them a quick email and managed to get it all changed before they were sent out! We are super impressed with the service as they arrived within 3 days of ordering.

30 January 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you so much for sharing your experience! We are so glad to hear that you are happy with your purchase. Your satisfaction means a lot to us, and we truly appreciate your kind words. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

Fast delivery and great service had a…

Ordered a punch bag was fast delivery and great service had a problem with my order but was sorting out from the rdx sports staff no problems at all would definitely recommend this company

20 January 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that your punch bag arrived quickly and that you are satisfied with your purchase. Your satisfaction is our top priority, and we truly appreciate your recommendation. We look forward to serving you again in the future.

Rated 1 out of 5 stars

The suit came on time.

The suit came on time.. but has the most fishy weird smell about it. My last one did not smell like this. It's actually disgusting so won't be wearing that again. What a waste of 50 pound

10 January 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you have experienced with our product. Please contact us at compliance@rdxsports.com so that we can assist you further and provide a suitable solution. As customer satisfaction is important and we are here to help, and we will ensure that your concerns are addressed promptly.

Rated 5 out of 5 stars

The RDX boxing gear is tip top

The RDX boxing gear I purchased is top notch, I spent over £100 and everything is spot on, the free t-shirt I received fits perfectly too, proper good boxing gear it is.

22 January 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you so much we really appreciate your feedback. We are glad to hear that you are happy with your RDX boxing gear and that everything met your expectations. We look forward to serving you again in the future.

Rated 5 out of 5 stars

RDX has superb products and customer service

You know what is great about RDX? They actually stand behind their products. And their Customer Service team is fantastic - they will listen to you and do everything they can to help. I will always go to RDX first for my combat sport equipment needs.

22 January 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for your kind feedback. We are pleased to hear that our products and customer service have met your expectations. At RDX, we are committed to providing quality and support to all our customers, and it’s wonderful to know that we have earned your trust. We look forward to continuing to serve you for all your combat sport equipment needs.

Rated 1 out of 5 stars

Company takes my money and fails to…

Company takes my money and fails to deliver the product to UPS for 3 days. On the fourth day, I am notified that the product I paid for is unavailable, and rather than offering a replacement or refund, they had the audacity to ask me to PAYPAL them an additional $45 (nearly 100% of the original purchase) to send me a different pair of gloves.
Needless to say, I will never waste my time with this company again.

21 January 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you've experienced. Please contact us at (compliance@rdxsports.com) so we can assist you further and explore possible solutions. Your satisfaction is our priority and we are here to help!

Rated 5 out of 5 stars

Good products

RECOMMENDED BRAND/COMPANY FOR TRAINING AND SPORTS

20 January 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for your positive feedback! We are pleased to hear that you are satisfied with our products. Your recommendation means a lot to us, and we appreciate your trust in RDX for your training and sports needs.

Rated 1 out of 5 stars

Rubbish quality

Rubbish quality. My son purchased shin guards for kickboxing - manufactured in April 2024. He bought them last Autumn - the elastic fittings have frayed and pulled out of the stitching on both pads rendering them useless unless he gaffer tapes them to his legs. The quality of the elastic is pitiful. I would avoid wasting £40 on rubbish of this quality.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Great products along with great…

Great products along with great customer service 10/10 would recommend.

9 January 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for sharing your kind words. We are glad you find our product and services satisfactory and we're grateful for your recommendation. If you have any query in the future, feel free to contact our customer support.

Rated 4 out of 5 stars

Suggestions from professional boxers

I am a Muay Thai player from Asia. I have used some high quality gloves made by RDX for a long time. C3, C4, S7 are great gloves. Recently, I bought their MARK series L2 gloves. There are flaws of sending goods, but the customer service quickly returns to my problem and sent new gloves to me. The quality of the second pair of gloves is very good, but this is also one of the problems. RDX should be more rigorously controlled by each glove. The quality, especially a high quality series like MARK or APEX. They are definitely great equipment, but they should not have different quality foundries. As a loyal customer, I understand and love the advantages of this brand. I will quickly buy their equipment again, but I hope that the problem of quality control can be improved. Outstanding company, continue to maintain👍

3 January 2025
RDX Sports logo

Reply from RDX Sports

Thank you for sharing your feedback and for your continued support of RDX. We truly appreciate your loyalty and are grateful to hear that you've had positive experiences with RDX. If you have any query in the future, feel free to contact our customer support.

Rated 2 out of 5 stars

Poor quality

I have used RDX boxing gloves and gym gloves for years but lately I have found the quality, especially the gym/workout gloves to be very poor. Material on palms wears fast and the stitching fails after only and few weeks of use. Other manufacturers at a similar price point are way better.

3 January 2025
Unprompted review
Rated 1 out of 5 stars

Purchased a cobra reflex bag and…

Purchased a cobra reflex bag and received it. Unpacked all the boxes to find no instructions to build it and check if all pieces are there. It looks very easy to assemble. I messaged them to say no instructions had come just to give them the heads up for future purchases by anyone else. No response which kind of concerned me. I resent my message and again no response. I have unsubscribed from their website.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

I am hugely satisfied with the service

I am hugely satisfied with the service. I have been working with RDX for several months now and have to report that their equipment is value for money. Despite I was unlucky with a damaged product. The damaged product was replaced very quickly and without hesitation.

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Great and wide range of quality products

Great products, excellent Quality, good prices.

I have purchased from RDX a few times it’s always went smoothly this time the parcel was a few days late ( courier issue nothing to do with RDX ) but I contacted them due to no courier updates spoke with Harold and he raised an investigation with the courier and with in 24 hours the parcel was on its way again Harold Kept me updated until it was delivered and then even emailed to make sure the parcel was received. I mean just superb customer service from Harold and just a consummate professional and the item I got was focus pads really good quality as always from this company.

3 December 2024
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for your kind words. We are glad that you are satisfied with our product and services. If you have any questions or need assistance, Feel free to contact our customer support team.

Rated 5 out of 5 stars

Products brilliant

Products brilliant. Amazing customer service, helpful, prompt and went over and above. Would highly recommend!

25 November 2024
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for your kind words. We are glad that you are satisfied with our products and services. If you have any questions in the future, please feel free to contact our customer support team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look