RCA Plumbing & Heating Reviews 

262
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the exceptionally fast response times and efficient scheduling, noting that appointments are arranged rapidly and technicians always arrive right on time. Communication is described as first-class, keeping people fully informed through automated reminders and clear updates throughout the entire process. People frequently praise the professional staff for being remarkably friendly, knowledgeable, and courteous during every single home visit. Consumers also note the outstanding quality of the plumbing and heating services, emphasizing that all tasks are completed to a high standard while leaving the property spotless and tidy.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, with reviewers consistently praising the prompt,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their promptness, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting first-class... See more

Quality

Clients share positive opinions on quality, consistently highlighting excellent workmanship, quick service,... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that appointments are arranged very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We required different aspect of plumbing and heating done throughout the house from moving gas and water pipes, fitting a new toilet and radiators, plus more. The company is spot on. You are kept... See more

Company replied

Rated 5 out of 5 stars

The work included replacing a really old boiler with brand new one and fitting 8 new radiators. It also involved a new mixer tap in the kitchen and work in both bathrooms, including a new mains operat... See more

Rated 5 out of 5 stars

2nd time we have used this company. Amazing, appointments made quickly, turn up when they say they will, get on with job, resolve issues professionally and neatly. 2 experts working as a team, resolvi... See more

Company replied

Rated 5 out of 5 stars

First time using RCA and super happy with the service, quick response from Ryan via WhatsApp to get us booked in, very quickly too. Chase who came out was super helpful in fixing our issues. Ch... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Boiler Supplier
  4. Gas Engineer
  5. Heating Contractor

Written by the company

RCA specialise in central heating systems and boiler installations. Based in Clackmannanshire, we cover the local area as well as the rest of Scotland and the UK as required


Contact info

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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4.9

All reviews

(262)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Boiler Service

Boiler Service carried out again with no fuss and the usual efficacy

23 April 2024
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you for the 5 stars

Rated 5 out of 5 stars

Found a great plumber. n at a neighbour and we asked…

Ryan was at a neighbour and we asked him to fix a persistent leak under the kitchen sink which he did no fuss no problem. We asked him to quote for a new shower. He sent us a quote within 24hrs and fitted it within a week. Brilliant service. He also gave good advice about the type of shower which was invaluable.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have used RCA for our boiler servicing and repairs for the last couple of years. We recently had to replace our boiler and Ryan and his team provided an excellent service, taking us through all of our options and costs, and advising on what we needed for our property. RCA have always provided an exemplary service for a fair price. Highly recommended!

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and Professional Service

Really prompt service. We have used this company a few times now and found them very reliable and professional. Good value for money. I would have no hesitation in recommending RCA.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Another good job

Chase and Jimmy fitted a stop valve in the usual quick tidy and eficient way that is RCA norm.
Good luck to Jimmy in the Stirling apprentice awards

1 February 2024
Unprompted review
Rated 5 out of 5 stars

1st class work from a 1st class company

Due to a recent medical event I wanted to get a comfort height toilet fitted. Ryan came to see the bathroom and told me it would be no problem and he gave me a very reasonable quote. Chase an excellent RCA plumbing engineer came out on the 29th January and carried out the said work. No mess no fuss just totally professional workmanship as is always the case with any work that RCA carry out no matter the size of the job. Would never use any other company. John McKail, Alloa

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Leaking Toilet Unit

Quicky responded to my request for a plumber to fix a leak in a fitted toilet unit - behind the toilet. This had been happening prior to occupancy of the flat for a few months if not longer!. Arrived on time and quickly identified that the pipe connecting the sistern to the toilet had a leak. Within an hour had, sealed the leak, cleared up the damage, cleaned up the mess and advised how to clean up the black mould caused by the leak. Cannot sing the praises of RCA Plumbing and Heating as this is the 3/4th time I have used them. They are customer focussed, helpful, always turned up on time and value for money. Strongly recommend them to others. Well done !!

26 January 2024
Unprompted review
Rated 5 out of 5 stars

boiler service and radiator issues.

Contacted RCA to do a boiler service. Ryan came out and did a boiler service and found my boiler wasn't working properly and rectified it. He also noticed a blocked valve which he fixed. I also told him about on ongoing issue with the radiators on our ground floor always being cold. Ryan found a bypass valve was open under the hot water cylinder and closed it. Now our house is lovely and warmer than its ever been.
I joined their service plan as well so I have the best backup should I need it.
Thank you very much to all at RCA your doing a fantastic job!

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Disabled parents had a badly leaking…

Disabled parents had a badly leaking bathroom so i called RCA Plumbing & Heating I explained the issue they came promptly had a look found the problem my parents were a little confused and upset but Ryan put them at ease said that he would fix it straight away and not to worry. And all at a very reasonable price

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Leaking pipe in kitchen.

Leaking pipe in kitchen.
RCA plumbers came out very promptly to repair a leaking pipe. They were very pleasant and helpful, sorted out the problem and gave us advice. The charge was very reasonable. I would certainly recommend them.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Faulty boiler repaired by Ryan with minimum expense!

What a great experience having Ryan carry out the boiler service. He was incredibly responsive in scheduling this service request despite being inundated with emergency repairs. Very much appreciated his very professional, pleasant and friendly service. Despite being so busy he took the time to look at a faulty toilet and offer advice. Will definitely be our ‘go to plumber’ and we will be making a booking to have him return to repair wc asap! Thank you RCA plumbing!

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Ryan and Jimmy

Fantastic service from Ryan and Jimmy, had to call Ryan between Christmas and New year when my old boiler broke down, he came out within an hour during his holiday. Gave me a quote and a start date. Arrived as promised. Very punctual, never stopped working, kept me informed with everything,.now have a great new boiler cost was exactly as quoted. Thank you so much to both Ryan and Jimmy.

10 January 2024

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