RCA Plumbing & Heating Reviews 

262
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the exceptionally fast response times and efficient scheduling, noting that appointments are arranged rapidly and technicians always arrive right on time. Communication is described as first-class, keeping people fully informed through automated reminders and clear updates throughout the entire process. People frequently praise the professional staff for being remarkably friendly, knowledgeable, and courteous during every single home visit. Consumers also note the outstanding quality of the plumbing and heating services, emphasizing that all tasks are completed to a high standard while leaving the property spotless and tidy.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, with reviewers consistently praising the prompt,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their promptness, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting first-class... See more

Quality

Clients share positive opinions on quality, consistently highlighting excellent workmanship, quick service,... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that appointments are arranged very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We required different aspect of plumbing and heating done throughout the house from moving gas and water pipes, fitting a new toilet and radiators, plus more. The company is spot on. You are kept... See more

Company replied

Rated 5 out of 5 stars

The work included replacing a really old boiler with brand new one and fitting 8 new radiators. It also involved a new mixer tap in the kitchen and work in both bathrooms, including a new mains operat... See more

Rated 5 out of 5 stars

2nd time we have used this company. Amazing, appointments made quickly, turn up when they say they will, get on with job, resolve issues professionally and neatly. 2 experts working as a team, resolvi... See more

Company replied

Rated 5 out of 5 stars

First time using RCA and super happy with the service, quick response from Ryan via WhatsApp to get us booked in, very quickly too. Chase who came out was super helpful in fixing our issues. Ch... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Boiler Supplier
  4. Gas Engineer
  5. Heating Contractor

Written by the company

RCA specialise in central heating systems and boiler installations. Based in Clackmannanshire, we cover the local area as well as the rest of Scotland and the UK as required


Contact info

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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4.9

All reviews

(262)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Usual excellent service from RCA

Usual excellent service from RCA. Lots of polite reminders about appointment, clear time slot for work and an alert when the plumber was on his way. This is all done very professionally. James was,
as usual, cheerful, helpful and professional. He did an excellent job, the price was very fair and the bill properly itemised.

8 June 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thanks so much, Ian. Really glad to hear the reminders and updates made things easy for you, and that James delivered his usual friendly and professional service. It’s great to know you were happy with the job and the clear, fair pricing. We truly appreciate your ongoing support.

Thanks again,
Alicea – RCA Plumbing & Heating Administrator

Rated 5 out of 5 stars

Annual service

Annual service . RCA plumbing & Heating always send reminders of service date and follow up with emails . Everything is automated and efficient.staff are friendly and talk through everything. Competitive prices. Highly recommend

5 June 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Isobel. We’re very pleased to hear that our automated reminders, emails and service process help keep things simple and organised for you each year. It’s wonderful to know the team made you feel well looked after and informed throughout. Your recommendation means a lot to us.

Kind regards,
Alicea – Administrator

Rated 5 out of 5 stars

Amazing Service from RCA!

RCA are amazing! Alisha was my first contact when phoning and she was helpful, knowledgeable and put me at ease, while ensuring I was put on to the right people to sorty issue. Ryan (engineer) reviewed the pictures of my issue and quickly arranged the right person for the job. Chase came to the house and was able to sort the cistern with ease! He was professional, onowledgeable and helpful at all times, giving me the right advice. He made everything seem minor and reassured me throughout the whole process. I will definitely be using RCA again! Thank You to everyone at RCA for an amazing service.

29 May 2026
Unprompted review
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Reply from RCA Plumbing & Heating

Thank you, Susan. We’re really pleased to hear that your experience with myself, Ryan and Chase was so positive. Making our customers feel at ease and well looked after is incredibly important to us, and your feedback means a lot. We’re glad everything was sorted efficiently for you.

Kind regards,
Alicea – Administrator

Rated 5 out of 5 stars

James found the problem told me what…

James found the problem told me what needed to be done and then got straight on and rectified it.

2 June 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Michele. We’re really pleased to hear that James was able to identify the issue quickly and get everything sorted for you. We appreciate you taking the time to leave this feedback.

Kind regards,
Alicea – Administrator

Rated 5 out of 5 stars

As always with RCA work carried out…

As always with RCA work carried out without any fuss and total cleanliness. James visited as planned on 04/06/2026 to carry out annual Boiler inspection and maintenance which was carried out as above. Marked up our book and sent out copies of paperwork the same day.
Also asked for my downpipe to be reconnected to the Rhône at the top as I am disabled and can no longer go up ladders. Again works carried out in a timely manner with no mess and no fuss.
1st class works by James on behalf of RCA.
Many thanks John McKail

4 June 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you so much, John. We’re delighted to hear that everything was carried out smoothly and to the standard you expect from us. It’s great to know James completed your annual boiler service and the additional downpipe work with care and cleanliness. We really appreciate you taking the time to share such detailed feedback.

Many thanks,
Alicea – Administrator

Rated 5 out of 5 stars

James did a boiler service for me

James did a boiler service for me. He was very friendly, polite and worked quickly and the service was very professional. I would highly recommend Rca Plumbing & Heating Services Ltd. I was kept up to date on arrival times and any information I needed. I certainly will use Rca again.

25 May 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you so much for your lovely review, Jan. We’re delighted to hear you had such a positive experience with James and that you felt well‑updated throughout your service. We really appreciate your recommendation and look forward to helping you again in the future.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

Craig changed the thermostats in my…

Craig changed the thermostats in my lounge. He was quick, efficient and left a clean, tidy job.
I'm delighted wth the chrome thermostats
Craig was pleasant and courtrous through out his visit.
Brilliant job Craig, thank you.
Sheila MacPherson

20 May 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you so much for your lovely review, Sheila. We’re delighted to hear you’re pleased with your new chrome thermostats and that Craig provided a quick, tidy and courteous service throughout. Your feedback means a lot to us and we truly appreciate you taking the time to share it.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

Have used RCA for five years now and…

Have used RCA for five years now and always an exceptional and reliable service. Team are on time, tidy, efficient and friendly.

21 May 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Damian, for your continued trust and support over the past five years. We’re delighted to hear that you consistently receive a reliable, friendly and efficient service from our team. Feedback like this means a great deal to us.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

great company to use

james turned up on time and worked quickly and efficiently . i have used RCA. several times and have found they give great customer service , reliable and trustworthy to use .

12 May 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Dougie, for your kind review and for choosing RCA again. We’re delighted to hear James arrived on time and carried out the work quickly and efficiently. It means a lot to know you’ve found our team reliable, trustworthy and committed to great customer service over your visits.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

James was really friendly and nice

James was really friendly and nice. Done a great job as well

12 May 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Paul, for your kind review. We’re really pleased to hear James made a great impression and carried out the job to a high standard. Your feedback is very much appreciated.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

Highly recommend!

Right from the start, Ryan and his squad made us feel completely relaxed and confident in their ability to fit our heat pump. They were extremely friendly, respectful, helpful and tidy - cleaning up not just at the end of each day, but as they went along. They did snagging after a couple of days, then came back and made any little changes that were needed, without being asked. They explained everything very clearly and made sure we knew exactly how the heat pump worked. Ryan made sure we didn't change anything in the house that didn't need changing (spending more than we needed) and I found him(and all the workers) reliable and trustworthy. I unreservedly recommend RCA to anyone!

8 May 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you so much for your wonderful review. We’re delighted to hear that Ryan and the team made you feel confident and well‑looked‑after throughout your heat pump installation. It’s great to know you found the team friendly, tidy and thorough, and that everything was clearly explained from start to finish. Your recommendation means a great deal to us.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

Nothing more to say than excellent

Nothing more to say than excellent. My Dad had a leaking ceiling. I had to organise a plumber via phone as he is getting on and I don’t live nearby. I was kept up to date with the repair. There were no unexpected costs and the work was done professionally. I would highly recommend this company.

30 April 2026
Unprompted review
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Reply from RCA Plumbing & Heating

Thank you, Callum, for taking the time to leave such a kind review. We’re really pleased to hear your dad’s repair was handled smoothly and that you felt well‑updated throughout the process. It’s great to know the work was completed professionally with no unexpected costs. We truly appreciate your recommendation.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

Heating Engineer

Work just completed.Chase is a credit to your company.He was polite and very clean and tidy both personally and in his work practice.When he finished I asked if he could assist me to explain an issue with my digital thermostat.He explained in clear and simplistic language how to resolve my issue to my satisfaction.As already said he is a credit to your company and a real asset.

1 May 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you so much for your kind review. We’re delighted to hear that Chase provided such a polite, tidy and professional service, and that he was able to clearly explain your thermostat issue. It’s wonderful to know he made such a positive impression — he truly is a credit to our team.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

Look no further than this company RCA.

I have been a customer of RCA Plumbing & Heating for over 5 years now and in that time I've enjoyed the best of service. From installing my Vaillant boiler and the annual servicing of it I can't fault the company in any aspect of their professional and courteous staff. I highly recommend them for anyone thinking of a new boiler, heat pump etc. as they will be in safe hands.

1 May 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Colin, for your continued trust and support over the past five years. We’re delighted to hear you’ve been so pleased with your boiler installation and annual servicing, and that our team has consistently provided a professional and courteous service. Your high recommendation means a great deal to us and is truly appreciated.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

Boiler Check

Got my annual boiler check done last week. Very friendly team member Chase came out to do the check, answered my queries well and had some great advice to do with my boiler/heating system.
Felt like I was in good hands the entire time, would recommend their services!

22 April 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Isabella, for your lovely review. We’re really pleased to hear that Chase provided a friendly and helpful service during your annual boiler check, and that his advice gave you confidence in your system. It’s great to know you felt in good hands throughout. We truly appreciate your recommendation.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

Another great experience with RCA

Another great experience with RCA, telephoned at 8am in a panic as heating not working as it should, phone answered straight away and spoke with Ryan who tried to help over the phone, then arranged a visit that afternoon. Engineer sent a message when he was on his way and I got a text with a 2 hour time slot which was great. The engineer was very kind and knowledgeable, solved the issue very quickly, I would have absolutely no hesitation in recommending this firm they are excellent at what they do.

16 April 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Gillian, for your lovely review. We’re so pleased we were able to help quickly and that Ryan and the engineer made the process smooth and reassuring from start to finish. It’s great to hear the issue was resolved promptly and that you found the communication clear and helpful throughout. Your recommendation means a great deal to us.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

TCA Plumbing and Heating Clackmannanshire

I first met RCA by looking through local papers for a plumber to fit a new boiler for my elderly Aunt. RCA turned up did a brilliant job and at the same time made my 90 year old Aunty comfortable with the workmen . I have since used them to put in a new boiler for me. Also I have called on them a number of times when I had minor taps, thermostats and quite a few other emergencies and there was no hesitation on their part and came out very quickly. Ryan the owner and all his employees have become like friends to me. All and any plumbing job done quickly and efficiently. I have recommended to everyone I know . Without a doubt the very best for plumbing and heating in this area.

17 April 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you so much, Anne, for such a thoughtful and generous review. We’re truly delighted to have supported both you and your aunt over the years, and it means a great deal to hear how comfortable and well‑looked‑after she felt during her boiler installation. We’re also grateful for your continued trust in us for your own home and the various call‑outs along the way.

Ryan and the whole team will be so pleased to know they’ve become a reassuring and reliable presence for you. Your recommendation and kind words really do mean the world to us.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

Good service and good response times…

Good service and good response times and also took the time to explain all queries I had regarding issues with the app.

8 April 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Gareth, for your kind review. We’re pleased to hear you received a good response time and that your queries about the app were clearly explained. We’re always happy to help and really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Professional friendly and helpful

I've used RCA for the past 6 years and have found them to be friendly helpful and professional. Both Ryan and Chase go above and beyond to deliver an excellent service.

9 April 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Thomas, for your kind review and for choosing RCA over the past six years. We’re delighted to hear that you’ve consistently found our service friendly, helpful and professional. Ryan and Chase will be especially pleased to know their efforts have made such a positive impression. Your continued trust means a great deal to us.

Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator

Rated 5 out of 5 stars

I have been using RCA Plumbing for a…

I have been using RCA Plumbing for a number of years now and regularly for and after installation of new boiler. Their staff are always friendly and helpful and I trust their expertise.

8 April 2026
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you, Jenny, for your kind review and for trusting RCA over the years. We’re delighted to hear you’ve been happy with both your boiler installation and the ongoing support afterwards. It’s great to know our team has consistently been friendly, helpful and reliable, and that you feel confident in our expertise. Your feedback is truly appreciated.

Kindest regards,
Alicea
RCA Plumbing & Heating

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