Razzl Dazzl Hair  Reviews 36

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Never received my item. Ordered on 17/12/2022. Still waiting ….. don’t order from this company asked for updates many times and no response what a waste of money!!!

Rated 5 out of 5 stars

Honestly, these are amazing! They make my life so much easier 🙈 Each attachment creates a different level of volume and shape, so you can change it up easily (especially if you aren’t bless with hair... See more

Company replied

Rated 1 out of 5 stars

Wen heat of only 150 degrees is applied there is evidence of some synthetic strands as it melts into black plastic on the straighners. Update: I left this review in March, it took until nearly Septe... See more

Company replied

Rated 1 out of 5 stars

Never recieved the product! No Customer serivce after they have your money. I had help from their team when I was thinking to order but as soon as I had and was trying to track down my order which I h... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

We are Razzl Dazzl Hair - an ethical hair extensions and hair tools brand. Our direct-to-consumer brand brings you the most luxurious 100% human hair extensions at affordable prices.With a passion for making dream hair an instant reality, our products are designed to make women feel and look gorgeous within minutes ✨


Contact info

2.8

Average

TrustScore 3 out of 5

36 reviews

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Rated 1 out of 5 stars

Don’t waste your money

Never received my item. Ordered on 17/12/2022. Still waiting ….. don’t order from this company asked for updates many times and no response what a waste of money!!!

17 December 2022
Unprompted review
Rated 1 out of 5 stars

I’m getting no response in what’s going…

I’m getting no response in what’s going on with my item I still haven’t got you was suppose to chase up why I’m getting dhl ringing me and emailing me to pay pay a custom fee they have gave me a direct number to contact them that Iv passed over to your selfs it’s been almost 4 weeks now

26 November 2022
Rated 1 out of 5 stars

Incompetence

I ordered quantity x3 and recieved only 1. The receipt inside the package says quantity = 3 but the shipping says 1 piece which is all I recieved. What am I supposed to do with a third of the hair I ordered? I also paid so much duty on it because its international shipping. I'm so angry I could cry. This is ridiculous unless it was packaged by a chimpanzee. Very annoying.

31 August 2022
Rated 5 out of 5 stars

I ordered lots of accessories and I…

I ordered lots of accessories and I LOVE them!
The shipping was fast and the products look exactly the same as shown on the website!
Would defo recommend :D

24 August 2022
Unprompted review
Razzl Dazzl Hair  logo

Reply from Razzl Dazzl Hair

Thanks for the review, we are glad you love the products!

Rated 1 out of 5 stars

I still haven’t received my items yet…

I still haven’t received my items yet when ordering said delivery would be 18th August this was a present for my Daughter birthday on the 19th August which has now gone and still no item

23 August 2022
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Reply from Razzl Dazzl Hair

Hi Mrs Husbands,
We are so sorry to hear your items did not arrive in time. Please accept our sincere apologies.
We will be happy to assist you with any future purchases.
Warm regards,
Polly

Rated 1 out of 5 stars

If there was a 0 that's what I'd give…

If there was a 0 that's what I'd give I've ordered over 4 weeks ago and still not received

30 July 2022
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Reply from Razzl Dazzl Hair

Hi Pauline,

We are sad to hear you are not 100% happy with your experience with us. We apologise to hear your order did not arrive on time. We will be happy to assist you in the future, please email info@razzldazzl.com if you have any queries.

Warm Regards,
Polly

Rated 5 out of 5 stars

Best Purchase

To be completely honest, i placed my order for a wedding and some problems occurred with the shipment but with the amazing team from Razzle Dazzle specifically Victoria i managed to get the perfect set of high quality extensions that match my blonde hair perfectly with a beautiful compensation on their part. So i am very thankful and highly recommend the brand.

29 July 2022
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Reply from Razzl Dazzl Hair

Hi Sara,

We are so happy to hear you have had a great experience with us. We really appreciate your feedback and we look forward to seeing you again in the future.

Warm regards,
Polly

Rated 1 out of 5 stars

Have been waiting 2 weeks and still not…

Have been waiting 2 weeks and still not here emailed and no ones got back to me!

29 July 2022
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Reply from Razzl Dazzl Hair

Hi Megan,

We sincerely apoloise for the delay on your order. We will make sure this doesnt happen again. I'm glad we could sort this issue out for you in the end. If you need any further help please dont hesitate to email us on info@razzldazzl.com

Warm regards,
Polly

Rated 1 out of 5 stars

Never recieved the product

Never recieved the product! No Customer serivce after they have your money. I had help from their team when I was thinking to order but as soon as I had and was trying to track down my order which I have been waiting for than 4 weeks for. Their delivery on the website states 1-4 working days but the delivery company still have not been given anything to deliver! Absolute scam, I'm getting my money back, and worst of all this was for my wedding so this has created incredible stress for me.

22 July 2022
Unprompted review
Razzl Dazzl Hair  logo

Reply from Razzl Dazzl Hair

Hi Stacey,

We sincerely apologise for any inconvenience caused. We strive on giving our customers the best service and we are sad to hear you feel like you havent received this. We are sorry to hear your order didnt arrive in time for your wedding, we will make sure this does not happen again.
If you have any future queries please dont hesitate to email info@razzldazzl.com.

Warm regards,
Polly

Rated 1 out of 5 stars

Terrible customer service

Haven’t received my item I believe that it may have been accidentally delivered to the wrong address?? I’ve emailed and never received a reply.

13 July 2022
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Reply from Razzl Dazzl Hair

Hi Vanessa,

We are so sorry to hear you your experience hasn't been smooth. We are always here to help and would ask you to email support@razzldazzl.com in the future if you have any queries. Please accept our apologies.

Warm regards,
Polly

Rated 1 out of 5 stars

Didnt receive my order waiting 3 weeks…

Didnt receive my order waiting 3 weeks still nothing and when your email them they dont answer service awful

9 July 2022
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Reply from Razzl Dazzl Hair

Hi Allison,

Thank you for leaving us a review. We sincerely apologise for any inconvenience caused. We strive in giving our customers the best service. We hope you can give us another chance. If you need anything in the future, please email info@razzldazzl.com

Warm regards,
Polly

Rated 1 out of 5 stars

Ordered from the UK and never received…

Ordered from the UK and never received my parcel, still trying to get hold of them (nobody in support has replied to my many messages).

Hoping to get a refund through PayPal, would never order with them again.

2 July 2022
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Reply from Razzl Dazzl Hair

Hi Amy,

Thanks for leaving us a review. We sincerely apologise for any inconvenience caused. Your query will always be looked into by our support team. We will do out absolute best to make sure this doesnt happen again.

Warm regards,
Polly

Rated 1 out of 5 stars

I still haven't received anything and…

I still haven't received anything and it's been nearly 2 weeks

28 June 2022
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Reply from Razzl Dazzl Hair

Hi Yevey,

We are sad to hear you havent received your order in time. We are more than happy to look into this to find out what the issue was. Please dont hesitate to email us in the future if you have any queries at info@razzldazzl.com

Warm regards,
Polly

Rated 5 out of 5 stars

quality and colour are amazing

Not used yet but the quality and colour match are perfect. x

19 April 2022
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Reply from Razzl Dazzl Hair

Hi Mrs Rajvinder,

Thank you for taking the time to leave us a review. We really appreciate your feedback.
We hope to see you again very soon.

Warm regards,
Polly

Rated 5 out of 5 stars

Obsessed!

Love love love my new extensions! The colour match was spot on and communication was so fast. Answered all my questions and were so helpful. They are amazing quality and so easy to clip in. No pulling on my hair either and everything stays secure all day. So many compliments and everyone thinks it’s my real natural hair! Best decision ever buying my extensions through Razzl Dazzl, I can’t thank you enough for making me feel so beautiful and transforming my hair so easily. Would recommend to anyone.

22 March 2022
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Reply from Razzl Dazzl Hair

Hi Lucy,

We are loving your positive feedback! We really appreciate you taking the time to write us a review and we are glad to hear you are happy with your purchase.
We look forward to seeing you in the future.

Warm regards,
Polly

Rated 1 out of 5 stars

Wen heat of only 150 degrees is applied…

Wen heat of only 150 degrees is applied there is evidence of some synthetic strands as it melts into black plastic on the straighners.
Update: I left this review in March, it took until nearly September for a reply asking for a photo??!!!
6 months on from the review. 🙄

14 March 2022
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Reply from Razzl Dazzl Hair

Hi Nicole,

We sincerely apologise if you are not 100% happy with your purchase. We would be happy for you to send us a photo and video so we can look into this further.
Please email support@razzldazzl.com

Warm regards,
Polly

Rated 1 out of 5 stars

I have emailed Razzl Dazzl and no…

I have emailed Razzl Dazzl and no response,as I can't wear my extensions straight they are shockingly different lengths one side is longer than the other,the hair and thickness is good but I can't do anything with them due to not even been a straight length.Not cheap product so not impressed.I expect a response real soon as definitely alot of money to loose if I can't use them

28 February 2022
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Reply from Razzl Dazzl Hair

Hi Suzie,

We are sorry to hear you are not 100% satisfied with your purchase. We would be more than happy for you to send us a photo of your extensions so we can have a look into this. Please email support@razzldazzl.com

Warm regards,
Polly

Rated 5 out of 5 stars

Razzl Dazzl Natural Blonde

Razzl Dazzl Natural Blonde

After having bonds fitted I was a bit reluctant to try more extensions as I had some slight damage. Razzl Dazzl allow em to still have my long locks and be able to take them out and give my natural hair a break. The quality is great and the selection of colours is fantastic. I cannot recommend them enough. I can now gym as much as I want through the week and still have my long locks ready for evenings or weekends out with the girls.

Thank you.

24 February 2022
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Reply from Razzl Dazzl Hair

Hi Helen,

We absolutely love your review! We are so pleased to hear you are loving your purchase and we hope to see you very soon.

Warm regards,
Polly

Rated 1 out of 5 stars

This company has completely ignored all…

This company has completely ignored all my messages, I feel like I may as well have thrown £150 in the bin! Sadly I would avoid this company as they only seem interested in taking your money. Gutted 😞

13 February 2022
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Reply from Razzl Dazzl Hair

Hi Tina,

We sincerely apologize if you feel like your experience with us was not smooth. We are all about making sure the customer is satisfied. We will do our absolute best to help you with anything you need in the future. You can also email info@razzldazzl.com if you have any questions, we will be happy to assist.

Warm regards,
Polly

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