Very straightforward web site, easy to navigate through to the point of purchase. Next day delivery as promised, even though we ordered late on the previous evening. Very impressive strong, protect... See more
Company replied
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Review summary
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Brogan kindly answered my chat request. She didn't take long to understand my wireless charging problem with my new Google pixel 10pro. She thought out of the box, and offered to send me an aftermark... See more
Fantastic company all round, from the next day delivery to the customer service. I now have 3 devices with raylo, absolutely chuffed to bits. As I have recently been through a DRO down to some bad lif... See more
Company replied
This is the 3rd mobile phone I have leased from Raylo, each time the service has been excellent with fast delivery. Represents a strong cost saving compared to obtaining your phone with your mobile co... See more
Company details
About Raylo
Written by the company
- UK's most loved tech subscription service
- Join over 100,000+ subscribers
- As seen on TV, in The Guardian and This is Money
- More affordable, flexible, and planet-friendly
Contact info
5 New Street Square, EC4A 3TW, London, United Kingdom
- raylo.com
4.5
Excellent
24K reviews
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I ordered a plan for 12 month 37 pounds…
I ordered a plan for 12 month 37 pounds and after I placed the order they are tryna charge me 37 pounds for 36 months for a iPhone 16 Absoloute joke of a place would not recommend
18 April 2026
Reply from Raylo
Hi Patrick,
Thanks for taking the time to leave your feedback and we're sorry to hear this.
We aim to provide a WOW experience and we’d love the chance to put things right.
A member of our team will be in touch to make sure your concerns are properly looked into.
Thanks,
Team Raylo
Reply from Raylo
Hi William,
We appreciate your positive feedback and are so happy the goods arrived quickly and were well packaged.
Thanks for the review.
Thanks,
Team Raylo
Well the phone I have excerlant the…
Well the phone I have excerlant the size is just what I needed as my sight is not bad but I have been able to to do all about any thing on it
26 April 2026
Reply from Raylo
Hi Trevor,
We're happy to hear that the phone meets your needs and that you're able to do everything you want on it.
Thank you for sharing your positive experience with us.
Thanks,
Team Raylo
Reply from Raylo
Hi Imran,
We're really happy to hear that you received your phone so quickly.
Thank you for sharing your positive experience with us.
Thanks,
Team Raylo
good company and cheaper than others !
26 April 2026
Reply from Raylo
Hi Michelle,
We're happy you find our service good and affordable.
Thank you for your positive feedback; we appreciate it.
Thanks,
Team Raylo
Reply from Raylo
Hi Glen,
We're happy to hear that the upgrade process was so simple and quick for you.
Thank you for your positive feedback; we appreciate it a lot.
Thanks,
Team Raylo
Hassle free experience that’s how it…
Hassle free experience that’s how it should be now a days
26 April 2026
Reply from Raylo
Hi David,
We're really happy to hear that your experience was hassle-free.
Thank you for your positive feedback.
Thanks,
Team Raylo
Easy to use to use devices was delivered on…
Easy to use devices was delivered on the day I asked for
26 April 2026
Reply from Raylo
Hi Terry,
We appreciate your positive feedback and are so happy the device was easy to use and arrived on the requested day.
Thanks for the review.
Thanks,
Team Raylo
Really quick and easy to use and super…
Really quick and easy to use and super fast delivery ordered 6 o’clock in evening and received my computer the next day product well packed really good service would recommend
26 April 2026
Reply from Raylo
Hi Luke,
We're happy to hear that you found our service quick and easy to use, and we appreciate your positive feedback regarding the fast delivery and packaging.
It's great to know you had a good experience.
Thanks,
Team Raylo
Reply from Raylo
Hi Emma,
We're so glad you received good service.
Thanks for taking the time to share your feedback.
Thanks,
Team Raylo
Had a.problem which is being resolved…
Had a.problem which is being resolved .thank you.paddy .
26 April 2026
Delivery was quick too and was…
Delivery was quick too and was expecting it longer. I got to enjoy the product while off on holiday from work too.
24 April 2026
Raylo has made using top quality tech affordable.
Raylo has made using top quality tech affordable. Raylo are very easy to deal with & communication and delivery from them is excellent. There have been no issues at all over the three years of using their services and no need to make any ‘phone calls. I have felt very confident with Raylo.
18 April 2026
Fast delivery and extras in parcel all…
Fast delivery and extras in parcel all I can say is I am impressed with what we got great item
25 April 2026
Raylo the best company
Raylo are great, to get next day delivery is fantastic..the phone ive got is perfect. And the app is very helpful too.
So overall i recommend them to anyone!!!
25 April 2026
Try to apply for a PlayStation 5 turn…
I got recommended by a friend and she said she got a Playstation off you and she got accepted straight away so I tried this me working full-time and I got to turn down saying unfortunately I didn't get this and it was cancelled I thought I could have got one of these and paid the money every month now you turn me down
25 April 2026
Unprompted review
Reply from Raylo
Hi Lee,
Thanks for applying with Raylo and we’re really sorry we weren’t able to approve your application this time.
Before we finalise any order, we run a few checks to make sure it’s the right fit, both for our customers and for us. We completely understand it can be frustrating to get this news, but it’s not always just about having a good credit score, there can be a few different reasons behind the decision.
If you’d like to, you can check your credit report for free with Credit Karma (www.creditkarma.co.uk) to make sure everything looks up to date.
Thanks again for considering Raylo and we hope to have the chance to help you in the future.
Thanks,
Team Raylo
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