Bad customer service and bad shipping. Ive been waiting for my melatonin order for a month now and when i sent them and enail they said they would reship it and snd they did but that order also got lo... See more
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My husband took Phenibut for the first time at the weekend to help with anxiety. It almost killed him. He collapsed, had a respiratory arrest in the ambulance and had to be observed on the acute care... See more
Placed an order #213609 on the 23rd January 2026. Since then, no further feedback. I have written to them numerous times and even tried their preferred contact option which is Facebook Messenger.... See more
Company replied
Absolutely Fantastic company. Fast shipping, Excellent quality products, good customer service, great website(s*), discounts all the time too. Can't say a single negative word, and I've been using t... See more
Company details
About Raw Powders
Written by the company
RAW POWDERS™ offers highest quality food supplements for cognitive and overall wellness. Our range includes nootropics, superfoods, vitamins, sports nutrition & more. By choosing RAW POWDERS™ you can be sure that all our products are made from scientifically proven, pure ingredients. Take your wellbeing to the next level with RAW POWDERS™ 💚
For the convenience of our customers, you can shop in your native language at: rawpowders.co.uk, rawpowders.com, rawpowders.de, rawpowders.se, rawpowders.es, rawpowders.lt
Contact info
United Kingdom
- support@rawpowders.com
- rawpowders.co.uk
2.4
Poor
247 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent supplements excellent speed…
Excellent supplements excellent speed of delivery 🚚
26 April 2023
Raw powders
Despite of some problems with quality of one product I give 4 stars for solving the issue quickly and good communication.
22 April 2023
Unprompted review
Reply from Raw Powders
Dear Damian,
Unfortunately we can see any order from you can you please give us your order number, our support email: support@rawpowders.com
Regards
Raw Powders Team
Easy to navigate website
Easy to navigate website and ordering process. Needed to make an enquiry which was dealt with promptly and courteously. Ordering process very simple, great company. I'd recommend Raw Powders to anyone interested!
5 April 2023
Unprompted review
Just a very bad Service
Just a very bad Service. Not trustworthy at all. Go and find another shop. I am just reacting on their answer. Nothing changed they are arrogant and lying.
31 March 2023
Unprompted review
Reply from Raw Powders
Dear Martin,
Thanks for your feedback, but as my colleague told you we do not post to Spanish Islands, its nothing with "bad customer service" or being "not trustworthy". It would be the same if you request tesla to make you a flying car and leave then bad review if they wont. :)
p.s. we are not arrogant at all and we do not lie, your order comment bellow:
"The order is for the Balearic Islands in particular Ibiza not for Barcelona! There is no problem in sending it to this address. I have friends who have already placed orders on this page and have received their orders without any problem. Keep in mind that it is not Barcelona!!!!"
As i mentioned before our courier does not offer shipping to islands.
Best regards
Raw Powders Team
high quality product
Great range of high quality products shipped quickly and discreetly. Would highly recommend.
15 February 2023
Good experience. Will use again.
Good experience. No problems. Delivery depending from where it is dispatched from can take a while or no time at all. Items just as described. Very happy.
15 February 2023
Don't order from this site
Don't order from this site, I've been waiting for 7 weeks on my order and haven't even received a shipment confirmation. Will be requesting a chargeback.
27 February 2023
Unprompted review
Reply from Raw Powders
Dear David,
Thanks for your feedback, sorry about issue with your order, as far as i can see your order was returned back to us, dpd wasn't able to get through receiver, please make sure you give us correct phone number next time. Refund sent 28/02/2023
Best regards
Raw Powders Team
The are The Best!
19 February 2023
Unprompted review
No messing about
No messing about, ordered product, good quality delivered on time promptly, good service 👍 January 2023
26 January 2023
This is the best option among all…
This is the best option among all products in this type so I was happy to buy it. It was my second purchase and I will continue buying it from this supplier.
PS. I would have given the product and the service 5 stars but the stars did not work correctly.
18 January 2023
Ordered £80 worth of goods.28/12/23
Ordered £80 worth of goods.28/12/23 . This has still not arrived and the help desk is ignoring my request for help or refund.
1 February 2023
Unprompted review
Reply from Raw Powders
Dear Maggie, sorry about issue with your order, refund was made a while ago, please check your bank statement.
Quality product and service
Quality product and service. Excellent delivery and well packaged. Definitely my provider of choice, thanks Rawpowders.
12 January 2023
Fantastic!
Informative site, smooth transaction, quick delivery, regular updates, perfect!
6 January 2023
Helpful
Ordered, then wondered when it would arrive, so emailed raw powders and they helpfully told me it was well on its way and gave me tracking details, but it came the next day
3 January 2023
Excellent
Excellent. This company really does offer a great service despite tracking errors through the Christmas period. thank you Raw Powders
2 January 2023
Really good products and support is…
Really good products and support is friendly and helpful
14 December 2022
Unprompted review
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