We were at the store today and it seems like they have a huge variety of seeds which I have not been able to find anywhere in Scandinavia
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See what reviewers are saying
“Our 1 kg bag of almonds was extremely dry because the zip-lock packaging had been punctured before delivery from the storehouse. They decided to send the product anyway even though the almo... See more
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I placed my first time order 31 august and I received my package yesterday 6 September everything was really well packed specially the apple cider vinegar (glass bottle) I can’t complain about the wa... See more
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Order some celtic and Himalayan salts from them.. Didn't receive any email confirmation for over a week so I decided to write them a message. They reacted promptly and send the order the same day. Goo... See more
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Company details
Written by the company
Rawfoodshop sælger økologisk mad, raw food, naturlige kosttilskud, superfoods, vegansk mad, glutenfri- og ayurveda-produkter af høj kvalitet til meget rimelige priser! http://www.rawfoodshop.dk
Contact info
Östergatan 26, Malmö, Sweden
- + 46 10-808 63 77
- support@rawfoodshop.se
- rawfoodshop.dk
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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We were at the store today and it seems…
We were at the store today and it seems like they have a huge variety of seeds which I have not been able to find anywhere in Scandinavia
26 September 2026
Unprompted review
Reply from rawfoodshop.dk
Hi Kranti,
Thank you so much for your review and for sharing your experience with us. 💚
We’re delighted to hear that you enjoyed visiting our store and were impressed by our wide variety of seeds. It’s especially wonderful to hear that you found products with us that have been difficult to find elsewhere in Scandinavia.
We hope to welcome you back to our store again soon! 🌿
Warm regards,
The Rawfoodshop Team
This company has the worst customer…
This company has the worst customer service and returning policy. On top of that they lie to keep you hinged to the order.
I don’t recommend.
18 May 2026
Unprompted review
Reply from rawfoodshop.dk
Hi Christina,
We’re sorry to hear about your experience and understand your frustration.
Your order is currently on its way. According to our return procedure, the parcel first needs to arrive and be registered as returned before a refund can be processed.
We sincerely apologize for the inconvenience and understand that the waiting time feels frustrating. Thank you for your patience and for sharing your feedback with us.
Warm regards,
Team Rawfoodshop
Rawfoodshop.dk selling industrially processed food (!)(?)
Rawfood?
Not really. Raw Support? Apparently.
I was on this good site, ordering quite a few things, but after having received, I am suddenly now getting in doubt.
I bought Cocoa. It said, on the package, 11% fat, which I thought was a specification of the fat content, not a processing information.
Because: The name of this shop is "Rawfoodshop" - and therefore, I assumed, that what they sell, is raw food. That is - without industrial processing.
That, indeed, may be my mistake to assume that a shop who has the name: "Rawfoodshop" in fact sells - well - Raw Food ??
However. The story goes this way here: I buy 5 kilogram of it, as I had no idea about that I would be in for a surprise.
I started using the cocoa, but paid attention to a particular faint, faded taste, and also even peculiar, amongst the cocoa, rarely found - actually very rarely - but - something resembling sand, silica, maybe more like sandstone, not sure. Something which gives a crunch-feeling when chewed, as if one is chewing this kind of sand which is not stone, but - sandstone...
Well. Then my stomach also gets slightly upset by that cocoa, and I am not used to that, either. Surely, it cannot be Rawfoodshop's responsibility if my stomach gets upset.
Never the less, back to the 11% mark. By coincidence, I asked ChatGPT about the calories in Cocoa-powder, and it tells me that cocoa-powder is processed. It undergoes an industrial processing separating the cocoa-mass-fat from the cocoa-powder.
Furthermore I am being told that often some alkaline ingredient is used to adjust the pH value.
Again - then it is not raw food anymore.
Well. I wrote to the good company - and I have not yet got any response, except that "They are very busy right now, so they will respond soon" - while - I have received several advertisement emails from them between the time I wrote to them and now.
Well. One of their advertisement emails now contained Coconut oil - an offer of 50% discount on that. But now it trigged me again - they wrote that they have removed the smell of coconut from that oil.
Again - this is an industrialized process - not a natural, raw food, for instance cold presse.
The epitomy of my experience was, that they apparently - of all shops - are selling this product in a plastic jar !!! Everywhere else we buy it in glasses - but not in the raw food shop - there it is in a plastic jar.
And what we know of plastic is, that it is not the very best for food.
However - who cares about this, as the raw food shop does apparently sell products which are not raw food - so why not put the oily things into plastic jars - after all - what does anything actually matter when one does not care?
So - while my interpretations of what is raw and not raw surely must be my own cross to bear - surely - you cannot have a shop announcing raw food, selling things which are more or less heavily industrially processed. I think its called "An oxymoron".
I have bought other products which are natural - like Almonds etc., - and these appear good - but now comes the 1 million dollar question - if the rawfoodshop does not solely sell raw food - that is - one cannot trust their name - like a sort of green-washing - then can we trust when they call their food Organic or Biodynamic - or can we trust that their products are free of pesticides or herbicides or other cides?
Anyone here who can help telling me how one tests for herbicides and pesticides? Maybe we should set up a private organisation of consumers, who would take up on themselves, to do random tests of products in the market - for pesticides, herbicides and such things - because - wow - apparently one can setup any shop with any name - promising a particular quality on one's product - but who the heck says that what they say is the truth?
Sincerely
David Svarrer
======================
22nd April 2026
You could benefit from responding to your emails. We can take all the steps from there.
The occurrence of something "crunchy" in the cocoa is a very little occurrence, as said.
The industrial processing versus raw food of your products must be labelled clearly.
I would like to return the cocoa products.
I would like to know how we can know that products which you claim are organic, are really organic? Who is your quality controller ?
Well - please take this dialogue with us via a normal email, so that we can get to the bottom of this.
Sincerely
David Svarrer
21 April 2026
Unprompted review
Reply from rawfoodshop.dk
Dear David,
Thank you for taking the time to share your detailed experience. We truly appreciate it, even though we are sorry to hear about your concerns.
First, regarding our assortment:
We offer a wide range of products, including both raw and processed items.
While many of our products are raw, not all are – and we understand that our name may create certain expectations.
We are continuously working to make product information as clear and transparent as possible so customers can make informed choices.
Concerning the cocoa powder:
cocoa powder is typically produced by pressing cocoa mass to remove part of the fat, which results in a lower fat percentage (such as 11%).
This is standard for cocoa powder and does not necessarily mean additives have been used, but we understand your concern and will take your feedback seriously regarding clearer communication.
What concerns us most in your message is your description of unusual texture (sand-like particles) and stomach discomfort. This is not something we expect from our products.
We would very much like to investigate this further.
Please contact our customer service again with your order details so we can look into the specific batch and offer you a proper resolution.
Regarding coconut oil and packaging:
some coconut oils are deodorized through processing, while others are cold-pressed and retain their natural aroma.
We aim to clearly label this.
As for packaging, we continuously evaluate materials based on product safety, sustainability, and transport considerations.
We also sincerely apologize for the delayed response you experienced.
That is not the level of service we aim to provide, and we understand your frustration.
Thank you again for your feedback – it helps us improve.
Kind regards,
The Rawfoodshop Team
“Our 1 kg bag of almonds was extremely…
“Our 1 kg bag of almonds was extremely dry because the zip-lock packaging had been punctured before delivery from the storehouse.
They decided to send the product anyway even though the almonds were clearly dried out.” (the bag is transparent)
We also bought some raw cacao, wery dry. We hoped for some smooth cacao mass in blocks. In the bag there was only smaller pieces rest was cacao dust.
Delivery was slow. But the Organic style is great.
God bless you Rawfood. Hope for a better experience if I order again to Denmark.
6 February 2026
Unprompted review
Reply from rawfoodshop.dk
Hi Rasmus,
We’re truly sorry to hear about your experience.
It’s of course not acceptable if the zip-lock bag was punctured before dispatch, and we understand how this could affect the freshness and texture of the almonds. That is not the standard we aim for, and we take this kind of feedback very seriously.
We’re also sorry to hear that the raw cacao did not meet your expectations. Our cacao mass is sold in irregular pieces, which can naturally create smaller fragments and some cacao dust during handling and transport. However, it should absolutely still feel fresh and of good quality, so we appreciate you highlighting your experience.
We also apologise if the delivery time felt too long. At the same time, we’re very glad to hear that you appreciate our organic range – that truly means a lot to us.
If you decide to order again to Denmark, we sincerely hope we can provide you with a much better overall experience. You are always welcome to contact our customer service directly so we can look into any specific concerns and help in the best possible way.
Warm regards,
Teamet på Rawfoodshop
Really awful customer service and low…
Really awful customer service and low quality products in cheap not so ´rawfood` friendly plastic packaging. I tried to cxl my order the same day i had ordered and was threatened to pick it up or pay several extra fees as they had already packed. They made sure that you cant contact them by phone so you cant have any questions that needs answering urgently. Cheap low quality products..Clever name. Dont fall for it.
21 January 2026
Unprompted review
Reply from rawfoodshop.dk
Hi Louise,
Thank you for your feedback. We’re sorry to hear that your experience with us did not meet your expectations.
Order cancellations are handled according to our terms: once an order has been packed, it cannot be stopped, but it can always be returned in accordance with our return policy. We regret if this was communicated in an unclear or unsatisfactory way.
We would also like to clarify that we do offer customer service by phone during our stated opening hours, in addition to email support. We take your comments regarding packaging and product quality seriously and continuously work to improve.
Thank you for sharing your experience with us.
Warm regards,
Teamet på Rawfoodshop
Great products but sometimes issues w…
Great products but sometimes issues w stock shortages
22 January 2026
Unprompted review
Reply from rawfoodshop.dk
Hi Karen,
Thank you for your feedback and for highlighting what you appreciate about our products.
We’re happy to hear that you enjoy our range. At the same time, we understand that stock shortages can be frustrating. We work continuously to improve availability, but since many of our products are natural and depend on harvests and suppliers, temporary shortages can sometimes occur.
Thank you for your patience and for sharing your experience with us.
Warm regards,
Teamet på Rawfoodshop
Reply from rawfoodshop.dk
Hej Lorraine,
Tak for din feedback. Vi er glade for at høre, at du er tilfreds med både produkterne og priserne, men vi beklager, at leveringen ikke levede op til dine forventninger.
Vi arbejder løbende på at forbedre vores leveringsprocesser, og din tilbagemelding er vigtig for os i det arbejde. Tak fordi du gjorde os opmærksomme på dette.
Venlige hilsner,
Teamet hos Rawfoodshop
I have written to customer service…
Update: eventough it took a while, the issue is solved and I have received all the products in excellent quality.
————
I have written to customer service twice in the last two weeks and have not heard anything yet. I have paid but do not have my goods yet and it is very frustrating to not get any response.
3 December 2025
Unprompted review
Reply from rawfoodshop.dk
Hi Ieva,
thank you for contacting us.
We can confirm that we have now been in touch with you and assisted you regarding your order.
Your case has been handled, and you have received all the necessary information about your delivery.
We’re glad we could help clarify the situation and ensure that your package is on its way to you.
Thank you for your patience while we resolved this matter.
Best regards,
Teamet på Rawfoodshop
Great site
Great site. Easy to maneuver.
Good assortment of ORGANIC items/produce.
Quick delivery. 🚚 📦
Have shopped there before and will be back.
25 November 2025
Unprompted review
Reply from rawfoodshop.dk
Hi Carmel,
Thank you so much for your lovely review!
We’re so happy to hear that you find our site easy to use, appreciate our organic assortment, and enjoy the quick delivery.
It means a lot that you’ve chosen to shop with us again — we look forward to welcoming you back soon! 🚚🌱
Warm regards,
Teamet hos Rawfoodshop
Yum yum, very nice.
Satisfaction! Cherries 🍒 + honey! 🍯🐝+ coconut aminos 🥥...tak.
2 October 2025
Unprompted review
Reply from rawfoodshop.dk
Hej Jennifer,
Hvor skønt at høre! 😄
Vi er glade for, at du nød både kirsebærrene, honningen og kokos-aminos.
Tak fordi du deler din tilfredshed med os!
Varme hilsner,
Teamet hos Rawfoodshop
Amazing service- very fast delivery
Amazing service- very fast delivery, very good quality of product
15 September 2025
Unprompted review
Reply from rawfoodshop.dk
Hej Elena,
Tak for din fine feedback!
Herligt at høre, at du er tilfreds med både service, levering og produkternes kvalitet.
Varme hilsner,
Teamet på Rawfoodshop
Delivered fast and as per request
29 August 2025
Unprompted review
Reply from rawfoodshop.dk
Hi,
Thank you so much for your feedback!
We are happy to hear that your order was delivered quickly and as requested.
Warm regards,
The Rawfoodshop Team
Overall really bad customer experience
Overall really bad customer experience. Tried to contact the customer service. Met with slow response and without any desire to handle my concerns. I - for one - is not buying from this company again.
12 August 2025
Unprompted review
Reply from rawfoodshop.dk
Hi Bo!
Thank you for taking the time to leave a review! 🙏
We are sorry that we were unable to combine your two orders into one and that you were unable to use the one-time discount code in both of your separate orders.
Next time, make sure you have everything you want to order in one order so you can use one discount code for the entire order! ⭐
Have a great day and welcome back! 🌹
Best regards,
The Rawfoodshop team
Fast,efficient ,tank toy very much
7 August 2025
Unprompted review
Reply from rawfoodshop.dk
Hej!
Tack för att du tagit dig tiden att lämna ett omdöme! 🙏
Vad roligt att höra att du är nöjd med din shoppingupplevelse hos oss! ⭐
Önskar dig en fortsatt fin dag och välkommen åter! 🌹
Hälsningar,
Rawfoodshop teamet
There are no products in my order
There are no products in my order. I was not notified and had no opportunity to make a decision.
25 July 2025
Unprompted review
Reply from rawfoodshop.dk
Hej Joanna!
Tack för att du tagit dig tiden att lämna ett omdöme! 🙏
Vi beklagar verkligen att produkten du beställde tagit slut i lager!
När vi upptäcker att en vara som sålts är slut i lager så ordnar vi givetvis med en återbetalning 🌸
Skulle du ha ytterligare frågor eller funderingar är du varmt välkommen att kontakta vår kundtjänst på: Support@rawfoodshop.se.
Önskar dig en fortsatt fin dag och välkommen åter! 🌹
Hälsningar,
Rawfoodshop teamet
Bad sealing
Unfortunately, the product that I bought was not well sealed and the company didn't replace it. Not happy with the service.
22 June 2025
Unprompted review
Reply from rawfoodshop.dk
Hej!
Tack för att du tagit dig tiden att lämna ett omdöme! 🙏
Beklagar det inträffade!
Vi vill gärna hjälpa dig vidare med detta, men kan inte se några kontaktuppgifter till dig här.
Du är varmt välkommen att kontakta vår kundtjänst för att upprätta ett reklamationsärende om du inte redan gjort det på följande mejl:
Support@rawfoodshop.se
Märk gärna mejlet med ''Trustpilot''.
Önskar dig en fortsatt fin dag och välkommen åter! 🌹
Hälsningar,
Rawfoodshop teamet
The package looks nice
The package looks nice. The product is high QUALITY.
4 July 2025
Unprompted review
Everything fast and organized
Everything fast and organized, good packaging.
19 June 2025
Unprompted review
Reply from rawfoodshop.dk
Hi!
Thank you for taking the time to leave a review! 🙏
We are glad to hear that you are satisfied with your shopping experience with us! ⭐
Wishing you a continued nice day and welcome back! 🌹
Regards,
The Rawfoodshop team
that you have to wait a very long time for the shipment
100764115
I placed an order 4 days ago and it still hasn't been shipped. Because of this, I will never come back here
It says 3-6 days, but with weekends I realized it could take up to 10 days and this is unacceptable!
7 June 2025
Unprompted review
Reply from rawfoodshop.dk
Hej Yuliia!
Tack för att du tagit dig tiden att lämna ett omdöme! 🙏
Vi beklagar att du fått vänta längre än vanligt på ditt paket!
Jag kan se att ditt paket skickades till dig på 4e dagen, så paketet är på väg och jag hoppas du får det snabbt! 🌸
Önskar dig en fortsatt fin dag och välkommen åter! 🌹
Hälsningar,
Rawfoodshop teamet
5 stars products
5 stars products, 5 stars Company. I’ve ordered so many times nuts and seeds and always same great quality! The way the product are packaged and labelled is impeccable . No matter what you order it looks like they made it fresh prepared for you. ! Thank you ❤️
3 April 2025
Unprompted review
Reply from rawfoodshop.dk
Hej!
Tack för att du tagit dig tiden att lämna ett omdöme! 🙏
Vad roligt att höra att du tycker om vårt sortiment och kvaliteten på våra produkter! ⭐
Önskar dig en fortsatt fin dag och välkommen åter! 🌹
Hälsningar,
Rawfoodshop teamet
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