Good quality and great material.
25 July 2025
Unprompted review
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2.4
Poor
61 reviews
Hasn’t replied to negative reviews
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Size is difficult to estimate
It is a good product, but I estimated wrong, so it fits too tight
8 April 2025
Unprompted review
Good support
T product was too small for me but the Support acted fast and Customer friedly
20 March 2025
Unprompted review
Do not buy from Ravura!! Dropshipping/Cheap products with no way to get money back!!
If I could give No Stars I would!
I paid 99,95 € for a blanket of horrible quality! It took 4 weeks to arrive, which was way too late for Christmas. The delivery company is called YunExpress, and the products come from China through a drop-shipping company in the Netherlands that isn´t even a company. Call the hotline number and you get nothing.
When I tried to get an address to send the product back and get a refund, they waited 2 days to answer, and then told me I had to provide evidence that the product was damaged! They did not give an address. This is illegal in Germany.
I repeat: Do not buy from Ravura! I lost 100 Euros - don´t let it happen to you!
6 January 2025
Unprompted review
Reply from Ravura
Hello,
Thank you for your feedback. We sincerely apologize for your negative experience with our service and the quality of the product. This is absolutely not the standard we aim to provide.
We understand your frustration regarding the delayed delivery and the challenges with the return process. You can, of course, return the product to us. Please contact our customer service at support@ravura.de, and we will provide you with the return address and further instructions. We want to ensure that this issue is resolved to your satisfaction.
Once again, we deeply regret the inconvenience caused and appreciate your patience. We are committed to improving our processes based on your valuable feedback.
Kind regards,
Nina
Ravura Customer Service
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