Rattanluxe Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Garden Furniture Shop

Written by the company

Living and working in Bath, a city known for its architecture, proportion and craftsmanship, has influenced how we think about outdoor spaces. Gardens should feel intentional. Structured. Refined. We created Rattan Luxe to bring that same level of consideration outdoors. Closing the Gap Raising the Standard Closing the Gap When sourcing furniture for our own homes, we noticed a clear gap in the UK market. Premium showroom brands offered beautiful presentation — but often at heavily inflated prices. Lower-cost imports were accessible — but lacked durability and detail. There was very little in between. Rattan Luxe was created to close that gap: premium design, engineered properly, priced intelligently. Engineered for Real Weather Built for British Conditions Engineered for Real Weather British gardens demand resilience. From damp winters to high-summer sun, outdoor furniture must perform year after year. Fully welded aluminium frames Corrosion-resistant powder-coated finishes UV-stabilised PE rattan Deep, weather-resistant cushions This is furniture designed for real use — not just display. Designed With Intention Every Collection Begins With Specification We work directly with specialist manufacturing partners across Asia, managing the process from design brief to final delivery in the UK. Our collections are commissioned to our standards — not selected from generic catalogues. Frame Geometry Material Grade Cushion Depth Weave Tension Weather Performance Our collections also include one of the most considered ranges of garden furniture with integrated fire pit tables in the UK, designed to extend outdoor living comfortably into the evening. A Considered Approach Sustainability begins with longevity. The most responsible product is one that does not need replacing every few seasons. 01 Durable construction 02 Replaceable components 03 Reduced packaging waste 04 Efficient global freight 05 Responsible manufacturing Built With Intention Rattan Luxe was created with a clear objective: to raise the standard of outdoor furniture available to British homes. We prioritise durability, proportion and comfort — ensuring each collection performs consistently and feels refined in any garden setting. The result is furniture that feels substantial, balanced and built to last. Our Philosophy Design. Comfort. Longevity. Outdoor spaces deserve the same attention as interiors. Rattan Luxe exists to deliver premium outdoor living — thoughtfully designed, properly built, and priced with intention.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

Quality product, amazing customer service

We purchased the Barcelona double sun lounger set. Delivery was super quick and delivered within the two hour window we were given. There was a small issue with one of the beds which I emailed Jon about. He responded immediately and replaced the lounger himself within less than 24 hours. Unbelievable customer service!
The loungers are perfect - wide with lovely thick cushions and at a very competitive price.
I would have no hesitation in recommending this company for all your garden furniture needs.
Thank you Rattan Luxe

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I honestly couldn’t be happier with my…

I honestly couldn’t be happier with my experience. From day one, the communication has been amazing — clear, friendly, and really reassuring. My item was delivered exactly when promised, and the quality is excellent.

There was a small scratch on my table when it arrived, but I contacted them and within an hour a replacement had already been arranged. That level of aftercare is rare and really shows how much they value their customers.

I was quite anxious about ordering again after a bad experience with another company (my previous order arrived broken twice and I was completely ignored), but this company has completely restored my trust. The service and products are genuinely 10/10.

The Tuscany range is absolutely beautiful and so comfortable. The fire is beautiful and gives off a lovely warmth, the cushions are incredibly comfy, and the frame feels really strong and well made. An added bonus is that you can adjust the height of the seats — which is perfect for my patio as it’s not completely level. All these little extras really make a difference.

Lovely company, great prices, and outstanding service. I would 100% recommend!

13 April 2026
Unprompted review
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Reply from Rattanluxe

Hi Becky, Thankyou very much for your kind feedback. We also love the Tuscany range with the fire pit. We understand sometimes small items can be scratched but our policy is to overstock spare parts so we can express deliver them and solve any issues straight way. Regards - Rattan Luxe

Rated 5 out of 5 stars

We have just enjoyed our first evening…

We have just enjoyed our first evening on our new corner sofa set, we went for the Tuscany 6 Seater Grey Modular Aluminium Corner Sofa Set with Rising Fire Pit Table, previously we had a wicker type set but wanted something that looked a bit different than many others out there, this delivered both on looks and comfort, the rising table was perfect for last nights snacks, I did think the fire pit may be a bit fiddly and probably never actually use, wrong, last night this was needed and was so relaxing watching the flames flicker. We looked around many garden centres and sat in so many poor quality but looked good sets, this set though is so comfy and well built, a very good price and the service from order to delivery absolutely excellent. Look no further if you want a good quality garden set that comes with a service to match.

14 March 2026
Unprompted review
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Reply from Rattanluxe

Thanks for the feedback - really great to see you enjoying the sofa. We also love it ! Rattan Luxe

Rated 5 out of 5 stars

Ibiza sofa

The Ibiza sofa we purchased with an ice bucket is a tremendous buy, it is a quality product. This is a very well made set. The weave is consistent, solid, natural in round design and will clearly last a long time. Cushions thick, lovey to sit on. I have looked every where for the right set - i now know the difference between excellent and average and the aluminium frame is top draw with stainless steel ice bucket ready for some cold drinks - roll on easter sun ! So glad i made this decision.

26 March 2026
Unprompted review
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Reply from Rattanluxe

Thank you for the feedback, great to hear you are enjoying the sofa ! Rattan Luxe

Rated 5 out of 5 stars

Really Pleased with this purchase

We recently bought a Monaco 6 Seater Rattan Set from Rattanluxe & were very happy with the delivery and quality

the rattan weave and aluminium frame is good quality and very strong - well made cushions and comfortable Goes very well with the table which is a great size for the family.

Everything arrived at the same time- cushions, parasol, base and rain cover — which other companies were charging extra

The company communicated well and the furniture was packaged properly and easy to undo and use right away

We considered other companies before buying but the Rattan Luxe website was clear and precise. The product looks exactly like the photos

Overall we’re extremely pleased with the purchase and would definitely recommend Rattan Luxe to anyone looking for high quality garden furniture at a fair price

I only wish I could have another set delivered to our house in Spain, because the Spanish furniture is crap compared to this !

5 March 2026
Unprompted review
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Reply from Rattanluxe

Thanks for taking the time to review us ! Regards Rattan Luxe

Rated 5 out of 5 stars

Lovely All-Round Experience

My Barcelona Grey Aluminium set is absolutely gorgeous! Exactly as advertised with easy and effective delivery. Also really lovely customer service, I would highly recommend!

2 March 2026
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Reply from Rattanluxe

Thanks for taking the time to review us ! Regards Rattan Luxe

Rated 5 out of 5 stars

Very impressive fire pit dining set…

Very impressive fire pit dining set quality absolutely superb.
Seating is extremely comfortable and looks great in the garden ready for the warm summer evenings.
Great staff and service - will be ordering other items very soon!

11 March 2026
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Reply from Rattanluxe

Thanks for taking the time to review us ! Regards Rattan Luxe

Rated 5 out of 5 stars

This furniture set is on an entirely…

This furniture set is on an entirely different level. The aluminium frame is beautifully engineered, the cushions are thick and flawlessly finished, and the fire pit creates a great centrepiece. Delivered quickly, assembled effortlessly, truly the most luxurious outdoor set we've ever owned.

5 March 2026
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Reply from Rattanluxe

Thanks for taking the time to review us ! Regards Rattan Luxe

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, good communication and top quality products. The furniture has transformed our garden……if only they could arrange some sunshine ☀️.
Will definitely be using this company again and would highly recommend contacting them for any garden furniture needs 👍

16 February 2026
Unprompted review
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Reply from Rattanluxe

Thanks for taking the time to review us ! Regards Rattan Luxe

Rated 5 out of 5 stars

Would buy from here again

Very easy to put together, majority of the set came pre-assembled and straightforward to assemble. Instructions were very clear. Would buy from here again.

2 March 2026
Unprompted review
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Reply from Rattanluxe

Thankyou for your feedback

Rated 5 out of 5 stars

Lovely set

Lovely set. Top quality, assembly straight forward, quick delivery!

1 March 2026
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Reply from Rattanluxe

Thankyou for your feedback.

Rated 5 out of 5 stars

Excellent Services and Product

Top quality garden furniture, much higher level of materials than the last one i purchased. I made a great choice here ! The fire pit is amazing. Rapid to assemble the few pieces required and delivery on time. A great service start to finish.

28 February 2026
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Reply from Rattanluxe

Thankyou for your feedback

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