We have known Ross Middleton for a number of years through various companies and he came highly recommended by my parents. We feel reassured that we are in safe hands with Ross, Callum and Ellie at R... See more
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Rathbones provide individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth.
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30 Gresham Street, EC2V 7QN, London, United Kingdom
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I’ve known Tim Hurst and Richard Morgan for 18 months or more. Both have been throughly professional in dealing with my investments. I would not hesitate to recommend them to friends and colleagues.

Reply from Rathbones
We have learned an enormous amount from Laura, both at Investec and Rathbones. Laura is our go-to consultant when the market is looking either over-exuberant or in difficulties. We find Laura very grounded in taking a long term look at our investments. We also are delighted with the new website provided by Rathbones. It is laid out in a clear to understand manner.

Reply from Rathbones
Rathbones, following on from Investec, have continued the excellent service provided.
My portfolio is watched over by Mark Walsh and his team, who report on it most clearly, both quarterly and annually, in hard copy.
An annual visit from Mark Walsh to my home is always constructive.
My portfolio has continued to grow and when I have requested a lump sum they inform me clearly of the procedure to receive the funds.
To date I am very pleased with the service provided.

Reply from Rathbones
I have been very pleased with the service that I have received from Jeremy Stanyer of Rathbones Bournemouth office for more than 20 years. He has provided impressive performance for my portfolios. Annual portfolio reviews are conducted face to face over lunch. Jeremy is friendly, knowledgeable and
professional and I have total confidence in him. I recommend Jeremy and Rathbones very highly.

Reply from Rathbones
Ross Middleton has been looking after my late husband and my portfolio for many years and has always been extremely helpful and given us good advice on everything and always explains everything so well. Many thanks to Rathbones and Ross.

Reply from Rathbones
Ironically 'Trust' is exactly the right word here : it is what you need when making financial decisions.For over thirty years Laura Lambie - previously Investec, has provided sensible and understandable advice and support.
Our confidence is unchanged under Rathbones and we enjoy the regular updates and insights available.

Reply from Rathbones
My wife and I have been delighted with Rathbones management of our investments since switching from another provider. Tim Hurst & his support team (particularly Richard Morgan) are first class and receptive. There is never any delays in dealing with queries whether related to portfolio performance or admin. I would recommend the Cheltenham Rathbones team.

Reply from Rathbones
Tim Hurst has been looking after my financial affairs for many years, even before he joined Rathbones. We are very happy with all aspects of our care, which has been professional, successful and productive. Efficient and speedy responses to all requests, make life much easier for us as we age. I would certainly recommend Rathbones, and particularly, Tim Hurst.

Reply from Rathbones
An excellent service from an excellent team, without question the best we have had in our investing journey. Tim Hurst
provides seasoned, well thought out advice and management, Richard Morgan gives superb account support.

Reply from Rathbones
Adam Lowe and his team are a brilliant one we get the best possible support and my queries requests are being dealt with very quickly as well as professionally
We are very pleased with the services provided
Great help and support-very grateful for it too

Reply from Rathbones
Our financial advisor Tim Hurst has dealt with our various financial affairs over the last 10years. Always very responsive to requests for advice. The portfolio he manages with his team has performed well. Prompt replies to emails and phone calls. Happy to recommend.

Reply from Rathbones
Rathbones has managed our portfolios for over twenty years, most of that time with Keith MacKenzie as our Investment Manager. We have consistently received reviews, updates and guidance from the Rathbones team, and from Keith in particular, during that time. We appreciate his sensitive, friendly and open approach, and value his clear and detailed explanations of current market trends. This approach gives us confidence in the way Rathbones have managed our portfolios so far, and will continue to do so.

Reply from Rathbones
I have known Tom Rich, investment manager for over 20 years. He has always provided a very professional, friendly service. Tom always takes the time to explain everything very clearly and and answer any questions you may have. He is also an excellent fund manager who has provided me with consistently high returns. I would fully recommend Tom and his colleagues at Rathbones Bournemouth.

Reply from Rathbones
All good having been with Investec since 2017 with the same team members. The move over to Rathbones has been relatively smooth, Phil, Ahmed, Nadine and more recently Claire are most helpful with financials and advice.
Rgds,
Michael Morgan

Reply from Rathbones
James Hedley and his team at Rathbones Liverpool have been fantastic since I started investing c 8 years ago. They are always contactable and carry instructions in a timely manner.
The fund performances have been excellent too.
I look forward to continuing our investment relationship.

Reply from Rathbones
Now over 70, I was first introduced to Rathbones at the age of 12 by my father, who was not a man to be trifled with but he highly regarded Rathbones’ expertise! Since then my husband and I have continued to invest in Rathbones: we have not only built up a robust portfolio but also built a relationship based on mutual trust and respect with James Hedley. He has been our point of contact for twenty years and we have found him to be knowledgeable, informative and approachable. I am very glad my parents chose Rathbones to manage their investments and it is a tradition I have been proud to continue. I have no hesitation in recommending their services.

Reply from Rathbones
We’ve used Rathbones for almost ten years to look after our portfolio and pension. They keep us well informed, and their administration is excellent.

Reply from Rathbones
Since I met with Angus Kerr at Rathbones I have been very impressed with his and the entire teams approach. Information has always been presented in a format easy to digest and with the appropriate level of detail for such matters. Any questions or concerns have been dealt with effectively with speed and fullness in response. My experiance from initial contact to being a client over the last few years has been top class.

Reply from Rathbones
We have been extremely pleased with the service we have received from James Hedley and his team since our move to Rathbones. The level of attention to detail and the time & care taken to explain our expanding portfolio has been second to none. You always feel that YOUR needs are the priority and nothing is too much trouble. We look forward to a long and beneficial relationship as we enter retirement.

Reply from Rathbones
Having used Matt Farrer for a few years now I have always found his support excellent and provided direction and advice when I have needed it most. No hesitation in recommending.

Reply from Rathbones
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