We have known Ross Middleton for a number of years through various companies and he came highly recommended by my parents. We feel reassured that we are in safe hands with Ross, Callum and Ellie at R... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Rathbones provide individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth.
Written by the company
30 Gresham Street, EC2V 7QN, London, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've been a client of Douglas Spence since his Investec days and now with Rathbones. I trust Douglas' recommendations implicitly and have no difficulty in recommending him and his team.

Reply from Rathbones
I would definitely recommend Darren at the Bournemouth office who has been managing my pension for the last 5 years. In that time I have received an excellent service and consider this to be value for money as I watched it grow with the expertise he provides. He is always able to assist at any time and has a vast knowledge within the industry.

Reply from Rathbones
Excellent insight form Douglas Spence, Hector Falconer and their team delivered on a regular basis.

Reply from Rathbones
I have been a client for over 10 years, initially with Investec and more recently with Rathbones. Throughout that time my advisor has been Douglas Spence. The quality of service that I receive from Douglas is excellent and I trust him implicitly. I am kept updated on all pertinent developments and he always makes himself available to discuss ongoing needs and queries in a friendly, knowledgeable and professional manner. Highly recommended.

Reply from Rathbones
I have known Douglas Spence for many years, advising me both in a business and personal capacity. He has been a very steady hand on the tiller through the challenges the investment world has faced over the years.
Rathbones and Douglas have provided an excellent service and have taken the time to understand my needs and provide a tailored service.

Reply from Rathbones
Really professional service. Good to have calming presence in a volatile world.

Reply from Rathbones
Douglas and Hector have been advising my family and me for many years. We have always received an excellent and creative service with a solid understanding of our needs and objectives. It is good to have an advisor that is prepared to spend the time in discussing one's portfolio and investment strategy. Well recommended.

Reply from Rathbones
Mr Keith MacKenzie needs no prompting to keep in contact regularly to talk me through my investments and is patient with my many queries. He is honest regarding fees/costs and up front when reviewing investments. This transparency is much appreciated. It is for others to judge on the fees but the service is excellent and personalised based on my attitude to risk assessment. The regular email updates are also welcolmed.

Reply from Rathbones
Many thanks to Keith MacKenzie and Rathbones for looking after my father's pension so well. In our recent meeting with Keith he was friendly, informative, and provided clarity and support in our decision making.

Reply from Rathbones
My family has been clients of Rathbones for many years and we have several investment accounts with them. We’ve always been very happy with the service, and with Stephen Hall in particular. Stephen is always incredibly helpful, approachable and full of clear, sensible advice about our investments. We feel very confident having him managing our portfolios and assured that our money is being well looked after and professionally managed by Rathbones.

Reply from Rathbones
Having known Kirsty Cartwright for many years I had no hesitation in contacting her when I lost my husband two years ago. She took over the transfer of funds and came out to see me to help with guidance on savings and outgoings, setting up a spreadsheet for me. It took a lot of stress off my shoulders as I have great faith in Kirsty who I can class as a friend. Rathbones is looking after me very well and thank you for the delightful Women's Day event which was a great success.

Reply from Rathbones
We have worked with Ross Middleton from Rathbones now for over 15 years. He’s a great guy, always at the end of the phone, and most importantly, makes sound money management decisions. Would highly recommend!

Reply from Rathbones
Tim Hurst and Richard Morgan have looked after our family for just over a year now. We have been impressed with their care, inclusiveness and communication at every step of the way. The services were always responsive, timely and client-centred. We have been very happy with the services that they provide.

Reply from Rathbones
I’ve been with Rathbones for years and they’ve always been fantastic, but last week I had a real crisis and the work James did essentially saved my dogs life through getting me access to funds quick enough that I could pay for her emergency surgery. I can’t thank them enough.

Reply from Rathbones
Sam Olley and his team in Sheffield do a magnificent job looking after our investments. Communication is easy and replies are very prompt. We always look forward to our meetings with Sam to find out what has been happening with the markets, and discussing the best way forward to manage our finances with Rathbones (formerly Investec).
Highly recommended.

Reply from Rathbones
My wife and I have dealt with David Wainman for many years so when he moved to Rathbones we had no hesitation in also moving with him.
Rathbones were very efficient and made all transfers seamlessly and we are extremely happy with the ongoing relationship, they are regularly in touch with market updates and recommendations.

Reply from Rathbones
I have been investing at Rathbones for several years. Angus Kerr & Julie Smith have given me incredible service from the start of my investment. If you need your money to make money Rathbones is the place to be.

Reply from Rathbones
Darren Elmes at the Bournemouth office has been advising my family and myself for many years. The service he provides has continued to be excellent since the transfer from Investec to Rathbones. In addition to our annual review, he always responds promptly to any queries I have. I am therefore very happy to recommend Darren as an investment advisor.

Reply from Rathbones
I have been with Rathbones for 25 years (!) and am happy to highly recommend their services. More specifically Amos Nelson has managed my ISA portfolio for 15 years now. He has that perfect balance of being professional and personable. He has a great depth of knowledge but is able to explain things in terms that I can get to grips with! Over the years the performance of the portfolio has been outstanding. I hope to continue for many years to come.

Reply from Rathbones
Amos Nelson has been looking after my investments for many years and I cannot recommend him more highly. He listens to what I need to get from my investments and makes it happen. I always feel that I could ask anything and he would answer honestly and with my situation at the heart of his suggestions.

Reply from Rathbones
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.