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Rathbones - Newcastle Reviews 7

TrustScore 4 out of 5

4.2

Earl Grey House, 75-85 Grey Street, NE1 6EF Newcastle, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Used the services of Rathbones to perform a financial planning review for my wife and I. They were patient, clear and comprehensive in that review and provided clear recommendations. There were pre... See more

Company replied

Rated 5 out of 5 stars

James Kyle has been our investor/wealth manager since 2016. He is extremely professional, courteous and friendly. He has managed our portfolio very well providing excellent returns. We can highly r... See more

Company replied

Rated 5 out of 5 stars

We have used Rathbones services since the office first opened in Newcastle & in all that time they have shown exemplary professionalism. James has managed the portfolio perfectly & provided returns w... See more

Company replied

Rated 5 out of 5 stars

Thank you John Jefferson for your help as we transitioned my portfolio over. John has been in touch as required, and available at short notice to support this transition. I feel reassured that my futu... See more

Company replied


Company details

  1. Investment Service
  2. Financial Consultant
  3. Financial Planner
  4. Investment Company
  5. Stock Broker

Written by the company

Rathbones provide individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth.

Our services

Written by the company

Investment Management
We offer extensive investment management services that are built around you, your future goals and your values. Our starting point is to discuss your individual investment needs and develop a personal investment plan for you.
Financial Planning
Financial planning can help you organise your finances so you can make the most of your money. We start by getting to know you and your current and long-term needs as well as any personal goals. Using this information, we will work with you to create clear and precise financial objectives to work towards, aiming to reduce complexity and help you focus on what matters to you.
Asset Management
Rathbones Asset Management is the fund management division of Rathbones Group, which offers a range of actively managed funds covering variety of asset classes to meet your capital growth and income requirements.
Family Office, Trust and Tax Services
We offer a range of corporate trustee, corporate executorship, trust advisory, inheritance tax and succession planning, tax planning, and private philanthropy services.
Offshore Investment Management
Based in both Guernsey and Jersey, we cater for the investment needs of individuals and families, charities and professional advisers who are looking for offshore investment management.
Ethical and Sustainable Investment
For over 20 years, our Greenbank team has been at the forefront of creating bespoke ethical, and sustainable portfolios for our clients.
Personal Injury and Court of Protection
Our dedicated personal injury (PI) and Court of Protection (COP) team works closely with clients, deputies, trustees and families to help meet their current and future needs.

Contact info

  • Earl Grey House, 75-85 Grey Street, NE1 6EF, Newcastle, United Kingdom

  • 0191 255 1440

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Financial Planning Comprehensive Review

Used the services of Rathbones to perform a financial planning review for my wife and I. They were patient, clear and comprehensive in that review and provided clear recommendations. There were pre and post report meetings to ensure my circumstances were fully understood and that I understood the recommendations. I have taken up all their advice (If you pay for expertise outside of your own expertise you need to trust that advice). Things have now settled into a new rhythm financially in terms of pension income and I have a new confidence that my savings have been invested sensibly and wisely.
I was treated with care and understanding.
The first introductory meeting was on the 9th January followed by two formal meetings (paid for ), The report issued on the 9th March.

9 March 2026
Unprompted review
Rathbones - Newcastle logo

Reply from Rathbones - Newcastle

Dear FeltTip,

Thank you for taking the time to share such thoughtful feedback. We're pleased to hear that the financial planning review was handled with care, clarity and a thorough understanding of your circumstances, and that the recommendations were clearly explained at each stage. It's great to know that the process has helped bring confidence and reassurance as you move into a new financial rhythm. We really appreciate your trust in Rathbones and the opportunity to support you.

Kind regards,
Abbey

Rated 5 out of 5 stars

Supported transition with guidance.

Thank you John Jefferson for your help as we transitioned my portfolio over. John has been in touch as required, and available at short notice to support this transition. I feel reassured that my future is in good hands, and invested in a way which suits my needs. I’m already seeing things move in the right direction.

12 January 2026
Unprompted review
Rathbones - Newcastle logo

Reply from Rathbones - Newcastle

Dear Elizabeth,

Thank you for your kind review. We're pleased to hear the transition of moving your portfolio over to us has gone smoothly and that John has been in touch when needed and available at short notice. We're delighted that you feel reassured that the approach suits your needs - and John will be so happy to hear your feedback.

Best wishes,
Abbey

Rated 5 out of 5 stars

Positive experience!

My Wife and I have had a very positive experience of Rathbones based on the advice and guidance provided by James Kyle our investment manager. In addition to the purely financial advice, James has taken the time to understand our family’s financial needs and objectives and helped us build a solid platform for our retirement. Most recently we have engaged Scott Dawson to help us with Pension and overall financial planning, and once again this has been a very positive experience. Scott has taken on board our retirement needs and very thoroughly explored and recommended the best options for us. We are very happy with our experience to date! Jonathan and Pamela C

23 December 2025
Unprompted review
Rathbones - Newcastle logo

Reply from Rathbones - Newcastle

Dear Jonathan,

Thank you for your kind review. It’s great to hear that James has taken the time to understand your needs and ensure you have a solid platform for retirement. James will be so happy to hear your feedback!

Best wishes,
Abbey

Rated 5 out of 5 stars

Excellent Service and Personnel

James Kyle has been our investor/wealth manager since 2016. He is extremely professional, courteous and friendly.
He has managed our portfolio very well providing excellent returns.
We can highly recommend both him and Rathbones Newcastle.
Michael Strong

20 March 2025
Unprompted review
Rathbones - Newcastle logo

Reply from Rathbones - Newcastle

Dear Michael,

Thank you for sharing your experience. We’re delighted to hear that James’s professionalism and guidance have supported your portfolio so effectively, and that you feel confident recommending him and the Newcastle team.

Kind regards,
Angus

Rated 5 out of 5 stars

Brilliant service

We have used Rathbones services since the office first opened in Newcastle & in all that time they have shown exemplary professionalism. James has managed the portfolio perfectly & provided returns well in excess of our targets consistently over the period. The help, understanding & advise in our tax affairs from Kirstie has been invaluable.
All in all a well balanced brilliant service. Thank you guys.

13 September 2025
Unprompted review
Rathbones - Newcastle logo

Reply from Rathbones - Newcastle

Dear Peter,

Thank you very much for penning such a positive review of James, Kirstie and the Newcastle team. It's great to hear they have exceeded your expectations in service, investment performance and financial advice.

Best wishes,

Angus

Rated 4 out of 5 stars

Long standing relationship

I have a long standing relationship with the Newcastle office dating back to when it opened. Rathbones have been trustworthy and responsive and continue to look after all my family. I feel I've been well served.

11 September 2025
Unprompted review
Rathbones - Newcastle logo

Reply from Rathbones - Newcastle

Dear Nigel,

Thank you for taking the time to share the positive experience you and you family have had with our Newcastle team over many years.

Kind regards,

Angus

Rated 5 out of 5 stars

I was a financial adviser for over 30…

I was a financial adviser for over 30 years but when I retired I decided I wanted to step back and have my investments managed by someone who would monitor and make decisions on my behalf and who I knew I could trust. Rathbones Newcastle had been managing my brothers significant investment for many years with me attending meetings with him. I was impressed at the levels of service and communication provided by the team, especially James Kyle, so when I retired and sold my business I had no doubts that Rathbones would be my Discretionary Manager. I have now been retired myself 6 years, my brother also continues to use Rathbones and I can only say, they have managed my funds and provided returns, meeting and even exceeding, all expectations. Being an ex adviser I feel I scrutinise the service more than most would, however, my own business was established through cementing long-term relationships and I value the same approach taken by James and the team at Rathbones. Their guidance is invaluable and I’ve never been disappointed at the service levels.

11 September 2025
Unprompted review
Rathbones - Newcastle logo

Reply from Rathbones - Newcastle

Dear Richard,

Wow, thank you for such a comprehensive review of your time with James and our Newcastle team. As someone who's spent a career in the industry, it means a lot that your high expectations have been exceeded.

Best wishes,

Angus

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