Rase Outdoor Living Reviews 

32
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent service from start to finish, from initial planning, liaising with other teams doing other builds to building the pergola. The guys who came for the install were meticulous in everything t... See more

Company replied

Rated 5 out of 5 stars

Ordered our Pergola from Rase Outdoor Living at the end of last year. Dealt with Clive throughout and yesterday was delivery and installation day. The team arrived on site early in the morning. They... See more

Company replied

Rated 5 out of 5 stars

Rase Outdoor Living installed two outdoor spaces for us, one as a stand alone Pod, and the other as a cover for our Hot Tub. The service from start to finish, from initial consultation and design, thr... See more

Rated 5 out of 5 stars

We have just had the Brustor 200 fitted, approx 4.5 x 3.5m with remote control blinds, heater and lights. Wow, words cannot describe how amazing it is and the service from Clive and the team. From ini... See more

Company replied

Company details

  1. Patio Enclosure Supplier

Information provided by various external sources

Covering the UK, specialising in contemporary pergolas and awnings for Commercial & Residential premises. Offering experienced design & installation services!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, from initial planning, liaising with other teams doing other builds to building the pergola. The guys who came for the install were meticulous in everything they did and exceedingly precise. They cleared up afterwards, leaving a great job done.
We had one small problem due to manufacturing supply. This was resolved without any fuss or problems.
I would thoroughly recommend Rase Outdoor Living.

6 May 2026
Unprompted review
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Reply from Rase Outdoor Living

Good afternoon Roger, thanks for taking the time to do this. Pleased we met your expectations and thanks for your understanding with the brush seals! Take care and enjoy the summer. Jonathan

Rated 5 out of 5 stars

Pergola/Glass Room

We recently had a Brustor pergola with aluminum wall and sliding glass wall doors fitted in three stages. The initial consultation with Jonathan through to the installation by Ben, George and Dave was very professional. The team did an excellent job installing the pergola in the rain!, explaining the remote control functions, and after checking the site on full completion returned to finish off a couple of snaging issues. Also, we needed a patio laid before the pergola could be stalled and Johanthan recommended an independent contractor, Steve, who also did an excellent, professional job. So, we would happily recommend Raze Outdoor living.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Pergola by Rase Outdoor Living

Jonathan visited us and clearly demonstrated the Pergola benefits to us and even suggested the size.
The Pergola was fitted on time by Ben and George who took their time in fitting it all balanced. They were tidy and meticulous with the finishing touches. They went an extra mile in making sure we fully understood the remote operations and cleaning process of the pergola and the glass screens
Jonathan was also helpful in guiding us through the Pergola furniture and Fire pit which we want.
We are pleased with this Company and recommend Rase Outdoor Living for your Pergola Choice.

22 October 2025
Unprompted review
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Reply from Rase Outdoor Living

Many thanks for your kind review Sunil, what a great space for you and your family to enjoy over the coming years. A special thanks to V for catering so well for our installers. They really do appreciate some sustenance whilst working. When I am next down in the West London area i would very much like to see the finished install with my own eyes. See you soon and Take care Jonathan

Rated 5 out of 5 stars

Rase Outdoor Living – Very Professional & Fantastic Installation

We recently had a Brustor Awning installed. With the increasing temperatures in the UK we’d been after an awning to help keep our patio and house cool in the sun. After much research we settled upon Brustor as the preferred manufacturer for their quality and durability. After narrowing down the model and the fabric, we contacted Rase Outdoor Living (we’d seen plenty of positive reviews) and were hopeful that we wouldn’t be disappointed as the fitting is as important as the product. Jonathan, was great! Extremely professional, personable and responsive. With his help we very quickly decided exactly what we wanted. The awning looks fantastic and is everything we hoped it would be. As awnings go, size wise ours is quite a ‘beast’ but the installation team of Ben, Dave and George were great. They worked really well with one another, clearly having done it many, many times before! They even hoovered the brick dust as the external holes were drilled – ‘our kind of guys’. We can’t thank Jonathan and his team enough. We would recommend Rase Outdoor Living without hesitation!

12 September 2025
Unprompted review
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Reply from Rase Outdoor Living

Good Afternoon Jo - Many thanks for your kind words. I have shared them with our team as we always do. It certainly was a "Beast" of an awning. Take care and i hope you and your family make the most of it. Jonathan

Rated 5 out of 5 stars

Sun awning…

We have just had our automated sun awning installed & could not be more pleased.
From the start we received a friendly, yet totally professional service. The price was fair & the two men who installed it were excellent & cleared up very thoroughly when they'd finished. Great care was taken over every detail & Jonathan came personally to sign the work off & check that we were happy. I highly recommend them. Well deserved 5 stars! Hilary Ashman, Louth

3 August 2025
Unprompted review
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Reply from Rase Outdoor Living

Thanks ever so much Hilary for you kind words and review, glad we could make your life easier and more enjoyable - great colour of fabric too! Take care Jonathan

Rated 5 out of 5 stars

Extremely professional service from…

Extremely professional service from Jonathan and his team. Happily recommend his team who breathed life into our pergola’s roof!

28 July 2025
Unprompted review
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Reply from Rase Outdoor Living

Many thanks PH, Happy to help. Take care

Rated 5 out of 5 stars

Pergola

We recently had a pergola fitted by Jonathan and his team, from the start they were extremely helpful and professional, kept me updated and worked with and around the company who were laying the new patio for it to go on.
The product is of the highest quality and I can highly recommend them.

8 July 2025
Unprompted review
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Reply from Rase Outdoor Living

Many thanks for you kind review, i will share with our team. We enjoyed working with you both and are pleased that we could install an an all year round outdoor space for you. Enjoy using it and thanks again. Jonathan

Rated 5 out of 5 stars

Pergola installation

Excellent service and great product. Really happy all round.

14 January 2025
Unprompted review
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Reply from Rase Outdoor Living

Evening Sophie, many thanks for your kind words. I hope you and yours are well and enjoying your outdoor space. Take care Jonathan

Rated 5 out of 5 stars

FROM START TO FINISH THE PROCESS WITH…

FROM START TO FINISH THE PROCESS WITH JONATHAN AND THE TEAM AT RASE WAS FIRST CLASS, OUR JOURNEY WAS DELAYED BY COVID AND THEN A HOUSE MOVE BUT ALL ALONG RASE WERE VERY SUPPORTIVE. THE END RESULT IS FANTASTIC AND OF THE HIGHEST QUALITY, THIS COMBINED WITH TEAM RASE INSTALLATION GURUS HAS MADE OUR PROJECT A SUCCESS AND HAS ADDED ANOTHER DIMENSION TO HOW WE USE OUR OUTDOOR SPACE FOR RELAXING AND ENTERTAINING. WOULD FULLY RECOMMEND RASE

20 May 2025
Unprompted review
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Reply from Rase Outdoor Living

Good afternoon to you Estelle and thank you for your kind words; they are much appreciated by all of us here. Happy top get the project finished for you and we wish you many happy hours relaxing and entertaining. I’ll pass on your thanks to our installers. Can’t wait to see the photographs of it all set up and ready to use. Take care and thanks again - Jonathan

Rated 5 out of 5 stars

Professional Pergola Install

Jonathan and his team,(Ben, Jamie and Dave) recently completed the installation of a 7m pergola on the rear of our property. We have to say that from consultation, design through to completion, they have been one of the most professional businesses we have ever encountered. Communication, timescales and workmanship were exemplary. We changed our minds on a few elements of the project, yet nothing was ever too much trouble. We are so very pleased with the end result and we would highly recommend them to anyone considering having a pergola installed.

21 October 2024
Unprompted review
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Reply from Rase Outdoor Living

Good Evening to you both, trust you are well. I have shared your review with all of our team and we are all delighted with your feedback. We wanted to make the space exactly as you wanted it so you will be happy with it for years to come; I am sure you will make full use of it through every season. Thanks again - Jonathan

Rated 5 out of 5 stars

Great company

Great company, would highly recommend.

From initial meeting, design, installation, after care the whole process was very professional, detailed, and 100% customer focussed.

Every member of the team was brilliant.

I cannot praise Rase anymore more highly, fantastic job.

8 April 2024
Unprompted review
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Reply from Rase Outdoor Living

Good evening James, many thanks for taking the time to a write this review. It was great working with you on a such a unique project. I don't think there will be another install like it in the country. Take care. Jonathan

Rated 5 out of 5 stars

Genuinely very good company

I have used the Rase team twice in the last few years. I have had a fantastic experience both times. Punctual, helpful on time. They do exactly as they say and there is little fuss. I personally would recommend them to anyone, a great business.

1 August 2024
Unprompted review
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Reply from Rase Outdoor Living

Good Morning, thanks for taking the time to leave us a review and for your kind words. As a returning customer it really is comforting that our systems and procedures are working well and ensuring that we delivered for you again. Take care and enjoy the space. - Jonathan

Rated 5 out of 5 stars

The whole process was excellent

The whole process was excellent.
All the staff were knowledgeable and the installation was very efficient.
Very happy with the finished pergola.

13 September 2024
Unprompted review
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Reply from Rase Outdoor Living

Thanks for your review Michael, it is very much appreciated by us all. I Look forward to crossing paths with you both again in the future. Take care - Jonathan

Rated 5 out of 5 stars

Highly recommend

Having had a previously terrible experience with another company, I was recommended Rase. They have delivered exactly what I wanted. The build quality is super. Jonathan could not have been more helpful. We visited the showroom, and specified our requirements. The installation team and electrician were fabulous.

17 July 2023
Unprompted review
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Reply from Rase Outdoor Living

Thank you ‘Mum from Cheshire’ for taking the time to write a review. Hearing about the ordeal you had previously we were pleased to help with your project and enjoyed working with you throughout (from planning to completion). So pleased all is now as you dreamt it would be - we hope you have some lovely times in your new pergola.

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish, and beyond. The product is high-end, ordering and installation went as planned. Very easy to get hold of the team and discuss the detail with. I cannot recommend Clive, Jonathan and the whole team highly enough. Worth every penny.

5 March 2023
Unprompted review
Rated 5 out of 5 stars

Great quality & Service

Great communication throughout, installed on time and on budget. Great service and a quality product.

2 February 2023
Unprompted review
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Reply from Rase Outdoor Living

Thanks John for taking the time to write this review, it has been a pleasure working for you and are delighted that we have been able to supply the Pergola for your fantastic project. Thanks, from the team.

Rated 5 out of 5 stars

I have finally found what i wanted.

I have searched for a quality product and this is it, not the cheapest but by far the best.
Great service, fantastic product and it just looks fantastic.

20 January 2023
Unprompted review
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Reply from Rase Outdoor Living

Thanks Jason for taking the time to write this review. Which I'm sure others will find useful. We all hope you are enjoying using it. Thanks, Clive

Rated 5 out of 5 stars

A company worthy of a 5 star review

A company worthy of a 5 star review. From initial browsing of options through to installation, we were well looked after by Jonathan and his team. No pushy sales, just attentive service, and the installation team were hard working, polite and took pride in their work (even wiping off fingerprints prior to showing off the completed project). We opted for a Brustor product rather than a competitor's; very pleased with the end result: a solid, aesthetically pleasing structure at a competitive price. Already enjoying sitting under it in our hot tub in December. Will get plenty more use come Spring/Summer. Thank you Rase!

17 December 2022
Unprompted review
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Reply from Rase Outdoor Living

Thank you for taking the time to write this review Michael, it was a pleasure working for you and we all hope you are enjoying your hottub with the addition of a Pergola for the best of all weathers! Thanks.

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