Rapid Optics Reviews 

25
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Placed order for urgent items said to be in stock, but then was shocked to see delivery time estimated at WEEKS after order completed. Considered cancelling order but decided to wait, and items a... See more

Company replied

Rated 5 out of 5 stars

As ever excellent service and most appreciative that you were able to swap over the SFP that I incorrectly assumed would work with a Cisco switch at one end and an Intel card at the other. Very goo... See more

Company replied

Rated 5 out of 5 stars

The turn around time from placing order to shipment of the order exceeded expectations. Total time was 48 hours. Could not have asked for any quicker turnaround time.

Company replied

Company details

  1. Computer and Accessories Store

Information provided by various external sources

Supplier of vendor-compatible transceivers (SFP/SFP+), fibre optic cabling and more for a great price. Three year Australian warranty, compatibility guarantee, express delivery and great service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

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4-star
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1-star

Asks customers to review

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4.6

All reviews

(25)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product, very quick delivery. Have used before and will again.

24 May 2022
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Reply from Rapid Optics

Thanks a lot for your review and being a regular customer, we really appreciate it!

Rated 5 out of 5 stars

Very Happy Customer

1. Asked a question
2 Got advice quickly
3. Placed order
4. Delivery quick
5. Parts worked first time.
I could not be happier.
Thanks

4 November 2021
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Reply from Rapid Optics

Thanks George! If you're happy, we're happy. :)

Rated 5 out of 5 stars

As ever excellent service and most…

As ever excellent service and most appreciative that you were able to swap over the SFP that I incorrectly assumed would work with a Cisco switch at one end and an Intel card at the other.

Very good company to deal with and they know their stuff.

5 August 2021
Rapid Optics logo

Reply from Rapid Optics

Thank you Glen, we're happy to help and we hope the rest of your project was completed without a hitch.

Rated 5 out of 5 stars

Very Helpful Email support

Very Helpful Email support. Fast and product worked first time. Great Experience.

24 November 2020
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Reply from Rapid Optics

Glad to hear the products worked as expected. Thank you for putting your trust in us. :)

Rated 5 out of 5 stars

Arrives fast if listed as in stock, even if post-order message says otherwise...

Placed order for urgent items said to be in stock, but then was shocked to see delivery time estimated at WEEKS after order completed.

Considered cancelling order but decided to wait, and items arrived in 2 days!

Awesome, despite the initial scare.

24 September 2020
Unprompted review
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Reply from Rapid Optics

Sorry for the confusion, Vincent and thank you for your feedback! We have since made changes to prevent this from happening again.

Rated 5 out of 5 stars

Had stock

Had stock, picked, packed and dispatched same day. Can't ask anymore than that.

Very easy to deal with

26 November 2019
Unprompted review
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Reply from Rapid Optics

Garry, thank you! We really appreciate the review.

Rated 5 out of 5 stars

Excellent service

The turn around time from placing order to shipment of the order exceeded expectations. Total time was 48 hours. Could not have asked for any quicker turnaround time.

25 November 2019
Unprompted review
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Reply from Rapid Optics

Justin, thank you for you kind words. We're thrilled that you're happy with our service.

Rated 5 out of 5 stars

Instant email response on a late night…

Instant email response on a late night order, received goods a day or so later. SFP worked perfectly in a HP switch.

9 October 2019
Unprompted review
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Reply from Rapid Optics

Brant, thank you for your review! We're very glad to hear everything worked out well for you.

Rated 5 out of 5 stars

Fast service

Fast service, no issues. reliable supplier

19 August 2019
Unprompted review
Rapid Optics logo

Reply from Rapid Optics

Steve, thank you very much for your review!

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