I found Rapid loans through Driva. They havnt been anything but amazing. From the get go they answered all of my questions no matter how tedious they were. It took me a few weeks to find a car I want... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Rapid, we’re here to help you ‘Unlock the Road Ahead’ with personal and auto loan options that feel straightforward, supportive and designed for real life. Since 2003, we’ve helped more than 50,000 Australians fund what matters most — whether that’s upgrading the car, refreshing the home or planning that dream holiday. Our focus is on flexibility and reliability. We understand that everyone’s circumstances are different, so our auto and personal loan products are built to give you options that fit your needs. Our secure online portal allows you to upload your essential application documents quickly and conveniently, and our team is here to guide you at every step. As a trusted lender with over two decades of experience, we’re proud to support Australians in moving forward with confidence. At Rapid, we make borrowing feel easier and more transparent, so you can focus on the next chapter — wherever the road is taking you.
Miami, 4220, Gold Coast, Australia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely people awesome service fast approval and really helpful quick and easy application would recommend and use again

Reply from Rapid Loans
Quick and easy process and super helpful with everything :)

Reply from Rapid Loans
Friendly staff they helped in securing my loan very quick response easy forms to fill out not a drama

Reply from Rapid Loans
Helpful fast response, giving me the best results 👌

Reply from Rapid Loans

Reply from Rapid Loans
Super helpful got a job done couldn’t recommend them more money 3 who?

Reply from Rapid Loans

Reply from Rapid Loans
The staff is extremely courteous and very helpful

Reply from Rapid Loans
Very fast no hassle approval,
Would recommend to anyone interested to check them out.

Reply from Rapid Loans
I was lucky enough to have a lovely lady Carmen help me through a situation involving a car security swap. Carmen was extremely helpful and understanding, always in contact via emails and phone calls every step of the way. Being my first time buying a car on my own being a single mum it got a bit overwhelming, Carmen made the whole experience that little bit easier. I could not have asked for better customer service. Thank you Carmen

Reply from Rapid Loans
I have found rapid loans to be pushy, lacking compassion and charging exorbitant fees to customers. I would strongly advise against doing business with this company.

Reply from Rapid Loans
Had to ring for a statement as was advised they don't automatically send out statements. So every time I want a statement I'll have to ring. Rung to increase my payments only to be advised I'll be charged a $15 fee for making a change to my loan. Are you serious!! I understand a charge if I'm decreasing my repayments but I'm actually increasing. Luckily the person I spoke with advised I won't be charged a fee. At the begining of my loan an email was sent advising my loan amount but it failed to advise me that this amount did not include interest. Must have been in the fine print so think twice before applying for a loan from Rapid Loans.

Reply from Rapid Loans
Fast loans
Very high interest rates
Fees
Charges
Etc etc etc
Run away don’t do it ….
If you want to be overcharged and ripped off
GO WITH RAPPID LOANS ….
The overseas call centre is just the crap flavoured cream ontop ……

Reply from Rapid Loans
Very simple process to get the loan but the lack of communication and service when trying to close loan was absolutely ridiculous. It took me to stop payments to get a response after 3monrhs of trying.

Reply from Rapid Loans
had a car loan with them for 3 years will not assist with refinance for major repairs required to continue using vehicle (but they damn sure keep taking my money every 2 weeks and expect me to keep it registered and insured even tho it doesnt work) already spoken to their disputes resolution team who are unable or unwilling to help with this situation
Carmen has been lovely to deal with, super quick response to everything I have asked and has been nothing but helpful.
Thanks rapid loans for all your help!

Reply from Rapid Loans
Applied for a loan last year and unfortunately was declined but was given steps to reapply at a later stage with the nod that if I were to do said steps, they would approve... voila, applied 6 months later and as promised, loan was approved.
Process was very simple and Carmen and Gemma were very helpful and responsive.
I originally applied through Driva, which added considerable time, but next time applied direct, process took about 2 days and then had the money in my bank that night after signing the contract.
10/10 would recommend.

Reply from Rapid Loans
Went though Driva to get matched with this company, got emails saying “Great news — your personal loan application looks great “
To saying unfortunately they weren’t able to give me a loan
Why make statements like that getting people hopes up to be declined
Would give zero stars if I could
It’s not the fact of not getting a loan got one with another lender, it just the down right wrong stay away👍

Reply from Rapid Loans
This company is the worst, they lie regarding internet rates. The customer service is less then par. Do your home work do not use them they are the pits

Reply from Rapid Loans
Had an awesome experience with rapid loans. I was after a specific amount and no one else was willing to even give me a chance or anything near to what I was after. Huge thank you to Callum L!

Reply from Rapid Loans
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.