While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Avoid this company. I ordered one item and paid via paypal. I received the item but then noticed that a quarterly direct debit had been set up to come from my bank account to paypal for the exact same amount. I did not authorise a direct debit or a regular payment for this one off item. Imagine how many people do not notice that this company sets up fraudulent direct debits to charge you multiple times
Be aware of this website. They shipped me the wrong item and insisted they shipped the correct item. They were not willing to pay the return shipping fee and forced me to keep it with a little amount refunded. I had to dispute with PayPal for this transaction. Their warehouse is in China. Stay away from this site.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
